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Customer Services presentation pack
- Ref. No: SA/BL/3/37/2
- Format: File/Folder
- Date: [1990s]
- Level: File
- Extent: 7 A4 sheets
- Access: Open
Pack produced to accompany a customer services training day. Gives details of departmental staff structure, responsibilities e.g. complaints reception and how branches can help Customer Services to operate effectively.
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