Monthly briefings 2017-2018

Material distributed to store managers to brief their staff on Sainsbury's news, events and financial results.

Includes Monthly Briefing packs for financial year 2017/2018. Monthly Briefings were suspended in July 2018.
Each monthly briefing pack includes a DVD and Speaker notes and some include posters.

Period 1 Monthly Briefing. (13th March - 7th April 2017) Includes presenters Natalie Dunn (Head of Customer Experience) and Alex Young (Stevange store). Covers changes in Making Customers Matter (MCM) and its three pillars: Friendly and focused, listen and understand and successful resolution; Red Nose Day 2017 (including messages from Lenny Henry, Jo Brand, Harry Hill, David Walliams, Josh Widdicombe, Doc Brown, Marvin and Rochelle Humes; and news round up.

Monthly Briefing. (29th May-26th June) Includes presenters Peter (Rye Park Depot) and Mark (Waltham Point Depot). Covers Three Minutes with...Chris Marrow (Director of Logistics). They discuss logistics at Sainsbury's including Leading and Logistics programme, Daventry distrubution centre, Stone warehouse, Bromley By Bow Online Fulfilment Centre, Bedford TU Clothing distrubution centre, Euro Garage, in-cab technology (microlise) and alternative fuels options. Also includes information from Judith Batchelar (Director of Sainsbury's Brand) on sourcing with integrity including the new 'Fairly Traded' label introduced on 3 July 2017 and the Sainsbury's Foundation Programmes. News rounds up includes Lego campaign, new dairy alternative products from Plenish and Califia, 'Sainsbury's Home' brand and 2017/18 local charity partners vote.

Monthly Briefing. (10th July-7th August) Includes interview with Simon Roberts (Retail and Operations Director). News round-up: My Bright Idea - colleague suggestion scheme, Embrace the Difference - Inclusion Week beginning 6th August - tackling work banter and School Shop

Monthly Briefing (November 2017) Includes presenters Adil (Slough store) and Alice (Broadcut store). Features interviews with Mark Given (Director of Marketing Communications) about the Christmas advert with Shaun and Kuola who appeared in the advert; Beth Hart about Christmas food range; Anna Clarke (Head of Design for Tu) about Tu Clothing range and Home range; Simon Roberts (Retail and Operations Director) about customer service. News update: change to soft drinks space to capitalise on popularity of premium, water and no added sugar products; Sharesave.