Customer service and facilities

Papers relating to the customer service at Sainsbury's including information for staff, press pack, and transcript of a broadcast about customer service.

SA/BRA/5/1

Customer account books, reciepts, and compliment cards.

SA/BRA/5/2

Leaflets and other items relating to customer service and providing information to customers.

SA/BRA/5/3

Items relating to customer loyalty cards (eg Reward Card, Nectar), promotional clubs for customers (eg Drinks Club, Pet Club), and a promotional offer with British Airways. Includes publicity...

SA/BRA/5/4

Papers and images relating to home delivery services provided by Sainsbury's. This includes papers and images relating to home delivery services from counter service stores, publicity material for...

SA/BRA/5/5

Items relating to customer restaurants and cafes. Includes publicity material, images of restaurants, an internal memorandum and meeting notes about restaurants.

SA/BRA/5/6

Papers, objects and images relating to facilities for customers such as baskets and trolleys; cash machines; and petrol stations. Includes publicity material

SA/BRA/5/7

Vouchers which could be exchanged for goods with related items including images and publicity material.

SA/BRA/5/8

Papers and images relating to the decimalisation of currency in 1971 and the metrication of weights and measures (1970s-1990s).

SA/BRA/5/9

Papers and images relating to car parking facilities at Sainsbury's stores.

SA/BRA/5/10

Black and white and colour photographs, slide transparencies and negatives of customers in stores.

SA/BRA/5/11