Customer service administration
'Customer First' press pack
- Ref. No: SA/BRA/5/1/1
- Format: Document/Page/item
- Date: Jun 1995
- Level: Item
- Extent: Item
- Access: Open
Press pack containing information about 'Customer First' Sainsbury's new commitment to customer service. Includes press release with customer service pledges, transcript of Mr David Sainsbury's presentation to the press conference, list of speakers and hosts, example of store information leaflet, photograph of Ulrika Johnsson and list of customers top ten problems when shopping.
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