Customer service training and information videos
- Ref. No: SA/BRA/5/1/7
- Date: 1990
- Level: SubSeries
- Extent: 11 files
- Access: Open
Customer care training video from Sainsbury's Retail Training Department. Produced by Campaign Video. The video shows what poor customer service...
Video for Sainsbury’s staff to demonstrate what a really good shopping experience looks like. The video is introduced by Colin Harvey (Retail...
Video produced by Sainsbury's Visual Communications & Events. Described on cover as "A programme for all staff about customers with sight, hearing...
Video beginning and ending with a screen showing a background of oranges (part of the "making life taste better" branding used from c. 1999-2005) and...
"Training programme to ensure checkout colleagues are up to speed draws together best practices of scan and pack, checkout captain and customer...
Video for staff from Sainsbury's stores participating in a training course on customer service. Sainsbury's staff from Banbury, Canley, London Colney...
"This video demonstrates and brings to life what great customer service looks like in convenience stores. For use in induction and refresher...
"Video for colleagues demonstrating what great customer service looks like across the shopping experience. For use in customer service induction and...
"learning @ Sainsbury's" video entitled "It's Not Just Packing!" designed to suggest ways checkout staff can give good service to customers. Covers...
Customer service training video aimed at staff working with customers in branches, including both new staff and those undergoing refresher training....
Video intended to help checkout staff "understand what delivering great service efficiently is and what this looks like". Presenters include retail...
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