"Video for colleagues demonstrating what great customer service looks like across the shopping experience. For use in customer service induction and refresher training."
Includes introduction from chief executive Justin King and clips of customers and staff giving their views. Ends with message onscreen "With a big thank you to all the customers and colleagues who helped to make this video in Banbury, Canley, London Colney and Uxbridge", followed by a list of first names. Includes music "Smile" by The Supernaturals.
Duration: 7 minutes 50 seconds.
Customer service training and information videos
Checkout Service: Checkout induction and refresher training video
- Ref. No: SA/BRA/5/1/7/8
- Date: Aug 2004
- Level: File
- Extent: 1 file
- Access: Open
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