Image of Freda Bradbury with her cake at Hemel Hempstead branch

Keywords: Hemel Hampstead branch's Christmas cake (with photograph) p.1; energy conservation p.1; 100-year-old customer of Guildford branch (with photograph) p.2; photograph of Cilla Black at Boreham Wood branch p.2; interim profits p.2; armed robbery and shooting at Balham branch p.3; sugar shortage p.3; catering staff from staff restaurant at Stamford House p.3; share option scheme p.3; bakers' strike p.3; opening of branches at Coldhams Lane (Cambridge), Chingford and Woking (with photographs) pp.4-5; J.S.'s first ever customer toilets p.5; smiler campaign p.6; flooding in Blackfriars [head office] restaurant (with photograph) p.6; Buntingford's childrens' party (with photograph) p.6; photograph of Miss J.S. Western p.6; photographs of Western area's dance at Dunstable p.6; 'smiler' campaign ends (with photographs) p.8