Video containing unedited footage mostly of staff at the checkouts (with some footage of the delicatessen counter) at Cobham store at a busy time. It seems the video was filmed to help improve customer service and look at the work of cashiers (camera operator explains to a customer why she is filming at 31:40).
1. Footage of the checkouts includes staff helping customers, operating the tills and packing bags. Background sounds can be heard including the checkouts beeping and receipts being printed.
2. (21:30) Footage of the delicatessen counter. Shows a member of staff serving a customer and weighing items.
3. (22:39) Additional footage of the checkouts and customer service desk next to checkouts.
Duration: 42 minutes.
Video recordings of branches
Cobham store checkout and delicatessen counter video footage
- Ref. No: SA/BRA/8/1/12
- Date: 13 Apr 1994
- Level: File
- Extent: 1 file
- Access: Open
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