Video containing unedited hidden camera footage filmed in a Sainsbury’s store showing the experiences of a mystery shopper. It seems to show a mock-up of a mystery shopper exercise to assess the customer service skills and product knowledge of staff.
Comments in the video indicate this was not an actual mystery shopper exercise (though carried out by a professional mystery shopper) but instead was done for filming purposes, probably to be edited into a report included in a business television programme or a staff video.
Duration: 23 minutes.
Video recordings of branches
Video of mystery shopper in a Sainsbury's branch
- Ref. No: SA/BRA/8/1/15
- Date: 3 Jan 1997
- Level: File
- Extent: 1 file
- Access: Open
Related memories
Do you have an image that relates to this record? Add your personal
touch. If you worked for Sainsbury’s, please provide brief career details
and include dates where appropriate.
Share your memories
Comments
Comments (0)