"Senior Managers' Conference 1991: Camera Mix Tape 4" video

Video consisting of footage of part of Day 2 of Sainsbury's Senior Managers' Conference 1991. The conference was held in Brighton on 26-27 January 1991 and the theme was "Leadership in the 90s".

Contents:
00:04: Part of discussion of "syndicate sessions" (discussions of delegates divided into groups). The people onstage are not introduced at the beginning of the video but they appear to be (in order of speaking): Trefor Hales, David Clapham, Mike Conolly and Jeremy Grindle, along with Alan Watson who was the conference's presenter. There are also contributions from the audience. Topics include: "career counselling"; staff appraisals; when to promote staff; staff targets; delegating; motivation; perfectionism in the company culture; not focussing on customers; excessive information; serving "internal customers" in other departments; not allowing customers' wants to reduce profitability; customer service training; getting more value from systems; developing new systems; senior management use of systems.
50:14: Joint managing director David Quarmby and deputy chairman David Sainsbury respond to the findings of the sessions.
52:37: Alan Watson concludes the morning session and previews the afternoon session, and attendees leave their seats.

Duration: 53 minutes 30 seconds.