"Sainsbury's Main Room VT Inserts" video

Video consisting of compilation of short videos and graphics presumably intended to be shown at different points during the Sainsbury's store managers' conference held at the Celtic Manor resort in Newport, Wales in March 2003.

Contents:
00:00: Video including: text onscreen at various points reading "hello", "no.1 priority", "great service", "efficiently" and "to make you feel proud"; brief "vox pop" interviews with branch managers and other branch staff talking about good customer service; clip of celebrity chef Jamie Oliver; clips of staff serving customers and exterior of Horn Lane, 55 Bugsbys Way, Greenwich branch. Ends with "making life taste better" slogan onscreen.
02:04: "vox pops 1, VT 2, 1'25"". Begins and ends with text onscreen reading "how do you deliver great service?" and consists of brief "vox pop" interviews with branch managers and other branch staff talking about good customer service.
05:04: "comedy clips, VT 3, 2'09"". Consists of clips illustrating poor customer service from: unidentified television comedy[?]; 'Fawlty Towers'; 'The Fast Show'. Ends with text onscreen reading "delivering great service efficiently".
08:04: "end of morning session sting, VT 4, 10"". Text appears onscreen reading "delivering great service efficiently".
09:04: "afternoon session sting, VT 5, 10"". Text appears onscreen reading "delivering great service efficiently".
10:04: "comedy clips, VT 6, 2'34"". Consists of clips illustrating poor customer service from: unidentified television comedy[?]; 'The Two Ronnies'; 'Fawlty Towers'. Ends with text onscreen reading "delivering great service efficiently".
14:04: "vox pops 2, VT 7, 29"". Begins and ends with text onscreen reading "what are the burning issues?" and consists of brief "vox pop" interviews with branch managers talking about their current situation.
16:04: "closing, VT 8, tba". Orange screen with no text.

All the videos except the first one are preceded by a screen with a countdown clock including the title and duration of the video and the logo of "evolutions, 5 berners street, london w1t 3lf". Parts of the song 'Proud' by Heather Small play in each video.

Duration: 17 minutes 20 seconds (including gaps between videos).