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Video consisting of highlights of the Sainsbury's Store Manager Conference, March 2002. Video begins with opening sequence similar to AV/872. An unidentified female presenter welcomes the viewer to the conference, which was held at the Celtic Manor Resort, Newport, Wales. The theme of the conference was the Sainsbury's Business Transformation Programme. Ends with message onscreen reading "the difference is you".

Contents:
01:18: Clips of award ceremony hosted by retail support director Graham Naylor.
02:20: Excerpts from speeches about the direction of the business by group chief executive Peter Davis, assistant managing director Stuart Mitchell and assistant managing director Sara Weller, and panel discussion with property and environmental affairs director Ian Coull, finance director Hamish Elvidge and supply chain director Martin White.
07:37: Clips of store managers moving around the conference and attending seminars (includes clip from AV/1131)
10:05: Excerpt from panel discussion with Stuart Mitchell responding to feedback gathered from interactive questions answered by attendees, and farewell address by Stuart Mitchell.
11:27: Clips of feedback following the conference from Stuart Mitchell and branch managers.

Duration: 12 minutes 30 seconds.