"Serving The Customer Better" staff induction video

Induction training video for staff at Sainsbury's. Presented by Emma Freud. 16 minute video. Video produced by 3DTV, London for Justin Cartwright & Associates.

Contents:
1. Introduction by Emma Freud.
2. 'The Sainsbury Story' - a short history of the company. Narrated by Christopher Cazenove. Includes photographs from the archive collection, and footage inside present day stores.
3. About supply of the company's own brand products. Features interviews with with Robin Tapper (Senior Manager, Delicatessen Department) and Mr and Mrs Noon of Noon Products plc (a supplier of Indian ready meals to Sainsbury's), footage of the kitchens and sampling rooms at head office.
4. About staff development - opportunities for advancement, training etc. Features interview with Judith Evans (Personnel Manager, Management Resources).
5. About the company's values, family links and customer service. Features interview with Lord Sainsbury of Preston Candover (Chairman).
6. Conclusion, with footage inside stores and showing staff at work.