Building Better Business

Includes:
participants notes;
unused 'runner up' certificates for Building Better Business poster design competition;
correspondence and instructions;
training booklet;
numerous 'cartoon' style posters designed by staff encouraging better customer care skills and attitudes to work;
copies of Building Better Business Christmas Challenge quiz sheet;
copies of certificates for highest individual score, team score for the Christmas Challenge; branch cashier and district cashier of the year 1988.

Also examples of prizes for the Christmas Challenge competition: 1 ceramic mug; 1 ball point pen and 1 1988 diary.

The Building Better Business programme sought to examine ways of improving services to customers.