"Building Better Business" training video, 1986 version
1986Customer service training video made for Sainsbury's Retail Training Department. Relates to motivation, friendliness, enthusiasm etc. See also 1987 version. The video is divided into three separate...
SA/EMP/TRAI/17/2/1
"Building Better Business" training video, 1987 version
1987Customer service training video made for Sainsbury's Retail Training Department. Relates to motivation, friendliness, enthusiasm etc. The video is divided into four separate parts or programmes....
SA/EMP/TRAI/17/2/2
"Cheese Please" training video
17 Mar 1988Video made for Sainsbury's Retail Training Department. The video was part of the "Building Better Business" programme. Described as “a commodity knowledge training programme designed to inform...
SA/EMP/TRAI/17/2/3
"Counting on Service" training video
1985Training video for bakery and delicatessen counter staff from Sainsbury's Branch Operations Training Department. "Concentrating on three main aspects of Counter Service - Counter Display Skills,...
SA/EMP/TRAI/17/2/4
"Building Better Business: Out in Front" training video
1986Customer service training video made for Sainsbury’s Branch Operations Training Department. This relates specifically to the roles of the front end service assistant and cashier in serving customers...
SA/EMP/TRAI/17/2/5
"Building Better Business: Someone Special" training video
[1988]Training video from Sainsbury's Retail Training Department intended for all members of staff who had contact with customers, as part of the Building Better Business training programme. Features South...
SA/EMP/TRAI/17/2/6
"Take Two Girls: A Product Awareness Training Programme" training video
1987Product awareness training video (reference JSV18) for Sainsbury's store staff. "This video develops the theme of Product Awareness and alerts staff to the information available in the branches". It...
SA/EMP/TRAI/17/2/7
"Building Better Business: Telephone Techniques" training video, 1988
1988Video from Sainsbury's Retail Training Department. The video was intended for members of staff who use the telephone as part of the Building Better Business training package. It covered: correct...
SA/EMP/TRAI/17/2/8
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