'JS Journal', October 1974

Table of content

• Branch staff urged: 'Be a smiler!'
  01

  Branch staff urged: 'Be a smiler!' October 1 saw a switch to
  new winter uniforms in the
  branches - and also the start
  of a two-month initiative to
  examine relationships with
  customers to see how they
  can be maintained and...

• It's the opening season — and Broad Marsh and East Ham kick-off to a roaring start
  01

  It's the opening season — and Broad Marsh and
  East Ham kick-off to a roaring start One, two, three . . .
  and another new JS
  super - dupermarket
  opens. This time in the
  Broad Marsh shopping
  centre at Nottingham.
  One - the...

• Chiefs cut a dash with new look overalls
  02

  Chiefs cut a dash with new look overalls There have been some radical
  changes in ladies' branch
  fashion. Gone is the net
  poncho cap worn in the
  preparation areas, and its
  place is being taken by a
  nifty blue gingham hat...

• Enraged supermarket boss runs amok
  02

  Enraged supermarket boss runs amok Reports have reached us of
  a pitched battle between
  small shopkeepers and representatives
  of a supermarket
  chain in provincial France.
  A local supermarket manager
  had been sent to jail...

• Flower show could be the last say depot group
  02

  Flower show could be the last say depot group Autumn is a time for reflection,
  and where better than amidst
  the mellow fruits and flowers
  of the season at Buntingford
  depot's horticultural show.
  It was also an...

• Save-as-you-earn share scheme starts this month
  02

  Save-as-you-earn share scheme starts this month October 11 is share day.
  Options to acquire JS ordinary
  shares will be offered to
  members of JS staff who have
  been with the company over
  five years.
  The shares will be...

• Shed a pound and save a life
  02

  Shed a pound and save a life Six lovelies, who are not as
  slender as they would like to
  be, are giving more than the
  customary pound of flesh to
  a good cause. And their
  workmates are paying for it!
  Olive Cain, Maggie...

• Sugar: Nobody panicked says survey
  02

  Sugar: Nobody panicked says survey Panic buying is not a major
  factor in the sugar shortage.
  Or so says a survey carried
  out for JS by Gordon Simmons
  Research Limited.
  During the first week in
  September some 583...

• 12th place for Des
  03

  12th place for Des A tense moment as Des Matthews gets final instructions from
  one of the marshals at the finals of the 1974 Lorry Driver of
  the Year competition.
  Des, who works at Buntingford depot, was the only JS driver
  to...

• Big brother isn't watching you—he's just taking a snap!
  03

  Big brother isn't watching you—he's just taking a snap! Smile please! All staff in the
  headquarters division - that's
  all the offices and laboratories
  at Blackfriars, Clapham and
  Streatham-are to have their
  photographs...

• JS sponsors ballet
  03

  JS sponsors ballet
  'Sainsbury' will be linked
  with 'Giselle' and 'Les Sylphides'
  when the Royal Ballet
  begins a tour this month.
  JS will be sponsoring the
  travelling section of this
  famous ballet to the tune of
  £5,000....

• New offices to open next May
  03

  New offices to open next May Inside a maze of scaffolding
  work goes ahead on transforming
  the old factory at
  Blackfriars into, among other
  things, some of the most upto-
  date laboratories in the
  food retail business.
  If...

• 'Penny a time' cards now on sale
  03

  Penny a time' cards now on sale Butter, bacon, cornflakes,
  Christmas cards . . .
  With the hundred shopping
  days to Christmas countdown
  almost at the halfway mark,
  JS customers can now add
  Christmas cards to their
  shopping...

• Winter holiday worries cleared up
  03

  Winter holiday worries cleared up Remembering the dozens and
  dozens of JS people who fell
  foul of the Court Line
  disaster, JS Journal went
  along to the offices of the
  Association of British Travel
  Agents (ABTA) to find...

• Go on, be a SMILER!
  04

  Do customers still think they get friendly
  and efficient service from JS?
  Perhaps some of the old magic for
  which JS is renowned is fading,
  If it is, it's up to us to put it back. In the days when personal
  service in JS...

• What do you think?
  04

  What do you think?
  You must have your »wn ideas on how
  relationships with customers can be
  improved? JS Journa1 will pay £5 for
  every letter published in the next two
  issues illustrating thegood, the amusing,
  even the bad...

• Ambassadors all!
  05

  Ambassadors all! To all cashiers - when it's
  late night shopping, tempers
  fray, and in front of you is an
  endless queue of impatient
  customers - do not despair!
  You are not totally alone in
  your contact with the...

• Vera's going and there's one smiler less
  05

  Vera's going and there's one smiler less With all these exbortationss to
  keep smiling in the air* it
  comes as a sad blow to le*arn
  that Vera Parslow, niicknamed
  'Our Smiler* by her
  customers at Hastings is retiring
  after 25...

• David and Chris take to their heels to keep on their toes
  06

  David and Chris take to their heels to keep on their toes An active lunch-break! David (Lett) and Chris speed along the Thames embankment while other
  office staff relax in the sun. Lunchtime to most of us
  means a sit-down and a...

• 'Granite face' of the silver screen loves us —and so does his dog
  06

  'Granite face' of the silver screen loves us
  —and so does his dog Every week some 400 people
  ring up or write to JS to
  complain, so it makes a very
  special change when someone
  rings up, not only to
  praise, but to eulogise...

• Appointments
  07

  Appointments
  Harold Wright, formerly
  manager of Stratford, has
  been appointed manager of
  Ilford Central.
  David Baker, formerly
  manager of Ilford Central,
  has been appointed manager
  of Stratford.
  R L Rawson,...

• Letters: Headache for smokers
  07

  Letters: Headache for smokers From Pauline Morrin,
  Buntingford depot.
  I agree with Mrs V Thresher's
  view about smoking in the
  office. I am a smoker, I
  thought it was great when
  smoking was to be allowed,
  but now I smoke...

• Long service
  07

  Long service
  We congratulate the following
  employees on receiving
  long service awards.
  25 years:
  Miss W M Reeve (St Stephens,
  Norwich)
  Mrs W E Stapley (Forest Hill)
  Mrs E Pestell (Hastings)
  L R Rigden (31 Eastbourne)
  Mrs...

• News in brief
  07

  News in brief Phstevensons, you know the
  chap who works in branch
  productivity services at Clapham.
  You must know him
  his name is listed as large as
  life in the new JS telephone
  directory.
  But no one had heard of
  the...

• Obituary
  07

  Obituary
  Julian Beldom, aged 19,
  management trainee at Stratford
  branch, died on September
  4. He was killed in a car
  crash while holidaying in
  Scotland with two friends,
  also JS management trainees.
  One of them was...

• Retirements
  07

  Retirements
  Lance Warwick retired on
  August 9 after a total of
  46 years with JS. He started
  at the Luton branch at the
  age of 14. At 24 he had been
  promoted to branch manager.
  During his career he worked
  at 24 branches and...

• 150 budgies keep Basingstoke's birdman chirpy
  08

  150 budgies keep Basingstoke's birdman chirpy Pet budgies and budgerigars
  bred for exhibition are as
  different as chalk and cheese.
  Ask Brian Poole.
  There's not much Brian
  doesn't know about breeding
  and rearing budgerigars....

• Arthur Trask: joined JS to 'get in shape' and ended up on the Board
  08

  Arthur Trask: joined JS to 'get in shape' and ended up on the Board Young Arthur Trask, invalided
  out of the RAF,
  decided to try for a job with
  JS working in the warehouse.
  Manual work, he
  thought, would help him get
  back in...

• Win £5
  08

  Q A What do you get when
  you cross a budgie with
  a lawn mower?
  C~K Shredded Tweet!
  Win £5 in the JS Journal's
  latest competition.
  Send your best (and worst)
  budgie jokes to:
  'Budgie'
  JS Journal
  Stamford House
  Stamford...