'JS Journal', December 1974

Table of content

• Complaints are down smilers are told
  01

  Complaints are down smilers are told
  CUSTOMER complaints
  about discourtesy have dropped
  dramatically - almost by
  half - since the start of the
  'smiler campaign', while the
  number of compliments received
  about the...

• Consortium job for Mr JD
  01

  Consortium job for Mr JD
  CHAIRMAN John Sainsbury
  has been elected
  chairman of the food committee
  on the Retail Consortium,
  succeeding Colin
  Cullimore of Dewhurst's.
  Mr JD is now the major
  spokesman for the food...

• Disputes hit November's depot output
  01

  Disputes hit November's depot output NOVEMBER has not been
  a good month on the
  industrial relations front.
  On Friday November 1
  maintenance staff at Buntingford
  depot started an
  unofficial stoppage following
  an incident...

• It's (squeezed) business as usual
  01

  The Chancellor gives a thumbs down to a rise in profitability for JS
  It's (squeezed) business as usual CHANCELLOR of the Exchequer Dennis Healey's
  budget on November 12, plus the proposed revision of
  the Price Code will make...

• Meet Mary Guy
  01

  Meet Mary Guy, 19, an automatic key punch operator from Streatham, who has been elected
  to represent the HQ division as Miss JS Office in the Miss JS final on February 15 next year.
  In her spare time Mary, who hails from sunny...

• Now it's all change on the Journal
  01

  Now it's all change on the Journal
  DIANE HILL is handing in
  her assistant editor's badge,
  and taking over the green
  eye shade from Richard
  Gaunt, to become the new
  editor of the JS Journal.
  Richard Gaunt is moving
  to the...

• Depot guided tours are tops
  02

  Depot guided tours are tops BRANCH STAFF are not
  the only ones doing their bit
  towards better customer relations.
  JS depots play host to
  dozens of parties of local
  housewives, schoolchildren,
  tenants associations and...

• It's boots and saddle for Hilary
  02

  It's boots and saddle for Hilary HILARY BOWDEN has
  been winning beauty contests
  since she was 13. She
  is also an expert horsewoman
  and plays in goal for the
  Newbury ladies' football
  team.
  Not bad going for a...

• Killed on eve of holiday
  02

  Killed on eve of holiday
  PHYLLIS MILLAR was hit
  by a train and killed on
  November 4, only hours
  before she was due to leave
  for a holiday with her married
  daughter living in Germany.
  The tragedy occurred as
  Phyllis was on...

• Poet's Corner: (Paradise Found)
  02

  Poet's Corner: (Paradise Found) From Mrs Scott, Leamington Spa
  There's Mr Thake and Cowley,
  Smith and Hadley too.
  007 (Mr Bond), Gardiner and darling Pugh,
  And where do you find these smiling lads,
  Who work the whole day...

• Till-snatch chase—now it can be told
  02

  Till-snatch chase now it can be told EMPLOYEES at Fulham branch had their wits about
  them when they prevented a till-snatcher making off with
  £185 in five-pound notes.
  After a tusssle, a chase round the block and onto a...

• Wheelchair shoppers get VIP treatment at Langney
  02

  Wheelchair shoppers get VIP treatment at Langney ONE BY ONE and then in
  groups the shoppers arrived.
  Some were in wheel-chairs
  and some on sticks. But all
  were looking excited. This
  was going to be an evening
  to...

• Courteous clanger
  03

  Courteous clanger
  GENUFLECT, smile, or
  both, was the teaser posed
  by a recent daily bulletin,
  which read: 'A little courtsey
  makes life a lot easier'.
  Could be the bulletin (JS's
  answer to Hansard) is making
  economies like...

• Nothing to declare
  03

  Nothing to declare
  CAUGHT between letting
  sleeping dogs lie and blowing
  a small trumpet, the trumpet
  won-just.
  TV, radio and newspaper
  men have had a hard time
  keeping up with the energetic
  Mrs Dandra Brookes, who
  has...

• Putney opens and keeps its cool despite snags
  03

  Putney opens and keeps
  its cool despite snags The new Putney branch
  opened with aplomb on
  November 26 despite the
  fact that the builders were
  tidying up the loose ends and
  the Basingstoke strike caused
  a last minute...

• Two depot girls join the Miss JS line-up
  03

  Two depot girls join the Miss JS line-up Entrants for the Miss J S
  final are coming in thick and
  fast. Below is Maureen
  Fathers, Charlton depot's
  choice (hobbies: cooking,
  decorating and keep fit),
  while on the right is...

• Veg and two veg makes a 'meaty' meal
  03

  Veg and two veg makes
  a 'meaty' meal ON SALE NOW in some
  branches is a new-style
  cottage pie. But this one will
  be very different from the
  traditional cottage pie. It will
  be filled with the soya bean
  product, Kesp.
  When...

• Without the girls I couldn't have gone on says Vera
  03

  Without the girls I couldn't
  have gone on says Vera Vera Powell takes courage from (left to right) her
  workmates Jackie Taylor and Mary Barrett, husband Barry
  and daughter Billie-Joe. (Photo Birmingham Evening Post). VERA...

• Brian's banger
  04

  Brian's banger or how to spend three years Left: Brian Turner swaps his giant JS artic foi
  baby when it's time to go home. Above: The
  proudly pose before going out for a spin in the c
  style. 'WHAT A LOAD OF RUBBISH,
  you must...

• What exactly do you do at JS? And how much should you be paid for doing it?
  04

  What exactly do you do at JS? And how much should yoi
  be paid for doing it? To try and answer these two questions as fairly as possible
  four years ago J S changed over from a 'wage-for-age'
  pay system, to a clearly defined...

• Heard the one about the budgie who...
  05

  Heard the one about the budgie who... THE STORY about Basingstoke's depot's Brian Poole
  and his budgerigars and our appeal for budgerigar jokes
  sparked off a massive response from readers - so much
  so that we were unable to...

• Wings and haloes for the men from Clapham
  05

  Wings and haloes for the men from Clapham DEMOLISHERS moved into
  Barkingside, London, and a
  row of cottages bit the dust.
  A large patch of land was
  cleared of rubble to make
  way for a new JS supermarket.
  But what happened to...

• FOCUS ON SAINSBURY'S
  06

  FOCUS ON SAINSBURY'S
  Keep smiling, Smilers-you're
  doing a great job, say our customers
  (and they should know!) "The only man I come into contact with, and it's always a
  good beginning to the day, is the man at the door who...

• Appointments
  07

  Appointments
  Angus Clark has been
  appointed senior personnel
  manager - employee relations
  in the central personnel
  department at Blackfriars.
  He succeeds Brian Davies
  who has left JS to become
  professor of human...

• Long service
  07

  Long service
  We congratulate the following
  employees on receiving long
  service awards.
  40 years:
  G E Milne (Edgware)
  L W Jiggins (426 Ilford)
  J F Thurston (Blackfriars).
  25 years:
  A C Clarke (Romford)
  D G Jones...

• Obituary
  07

  Obituary
  David Walker, a leading
  warehouseman at the Hoddesdon
  depot, died on
  October 2. He had been with
  JS for eight years and a
  number of his workmates,
  and ex-workmates at Buntingford
  depot attended...

• Retirements
  07

  Retirements
  Mrs Dorothy Wildey retired
  on November 8, after 24
  years as a sales assistant at
  the counter service branch at
  Kenton. The branch gave
  her a big party send-off.
  Mrs Ethel Scott, who retired
  from JS on April...

• Smiler Postbag: sweet talk
  07

  Smiler Postbag: sweet talk From D M Hinton, branch
  manager, 786Bognor
  I was in the office on Thursday
  morning, when I received a
  message that I was required
  urgently on the shop floor to
  rescue my deputy grocery
  manager who...

• Presenting the 1974... Wine Competition
  08

  Presenting the 1974...
  Last year's wine competition was such a success
  that we decided to repeat it this year so that at
  least some of you could fill your Christmas cellars
  buckshee.
  To enter all you have to do is complete...

• Wining and Winning
  08

  'THE GUARANTEE that your bottle
  contains a decent French wine all seems to
  hinge on the phrase "appellation controlee",
  but what sort of guarantee is that?'
  television interviewer Sue Lawley asked
  departmental director of the...