'The Journal', July/August 1999

Table of content

• Contents Page
  02

  contents
  Newsround
  company news including stories on:
  3 Taunton's Changing Room
  4 the latest IIP achievers
  5 the SuperMeat awards
  5 a new employee benefit
  Features and special reports
  11 tell me how I'm doing - the review...

• Editor's guide to inside
  02

  editor's guide to inside
  If I have a faraway look in
  my eye, it's because I'm far
  away and full of sangria.
  That's right, I'm in Majorca
  with a bunch of amigos.
  Although the lot next door
  to my apartamento...

• Making room to change the Way We Work
  03

  making room to change
  the Way We Work
  Two of Sainsbury's biggest priorities are
  changing the Way We Work and driving
  sales. Thanks to an innovative idea at
  Taunton, the store's now delivering well
  on both fronts. An unused...

• No quick fix for culture change
  03

  no quick fix for culture change
  The drive to transform Sainsbury's culture relies heavily on all of us
  adopting the six Way We Work principles in everyday life. The programme for bringing
  the Way We Work principles
  to life...

• Celebrating Investors In People
  04

  Celebrating Investors In People
  Every week, more and more locations achieve the Investors
  In People standard of excellence in training and development,
  helping with the change in the Way We Work. Stuart Carter's...

• Group grows 1.4% in first quarter
  04

  Group grows 1.4%
  in first quarter
  The trading figures for the first guarter of the 1999/2000 financial year were
  announced on 21 July, coinciding with the company's Annual General Meeting. Trading figures for the first
  12...

• Banbury's best in SuperMeat Awards
  05

  Banbury's best in SuperMeat Awards
  Banbury store defeated highguality
  competition to be
  voted the best store in the
  south, and best overall meat
  counter at the annual Meat
  Trades Journal SuperMeat
  Awards held on 30...

• Don't miss new benefit
  05

  Don't miss new benefit
  If you're one of the 120,000
  UK colleagues in the
  Sainsbury Group eligible for
  the new colleague share
  option benefit, make sure
  you get a copy of the
  explanatory leaflet from
  your location...

• Fresh start for award-winning creations
  05

  fresh start for awardwinning
  creations
  The Fresh Creations range created by
  development chef and cover boy Steve
  Parkins scooped a hatful of prizes in The
  British Meat Product of the Year Awards.
  But in line with the WWW...

• Basingstoke delivers on green promise
  06

  Basingstoke delivers on green promise
  A pioneering scheme is
  helping Basingstoke distribution
  centre reduce its impact
  on the environment - and
  save money. Teams made up
  of both non-management
  and management, helped by
  a...

• Sainsbury's leads way on GM
  06

  Sainsbury's leads way on GM
  Sainsbury's is the first major UK supermarket
  to eliminate genetically-modified ingredients
  from its own-brand products. The company has
  worked with over 1,000 suppliers to review the
  wide range of...

• Shop like an Egyptian
  06

  shop like an Egyptian
  "Egypt is a country of contrasts.
  You'll see a Mercedes next to a donkey." Salnsbury's is to open a
  store near Egypt's famous
  Pyramids as part of the
  Group's international
  development strateqy -...

• Council challenged to change culture
  07

  Members of the Group Staff Council at June's meeting. Back rows (I to r): Emma Buckman; Chris Morgan; Elizabeth Faithful); Jacqueline Church; Michard Pickard; Maureen Lawson; Neil Smith; Dennis Keeble;
  David Adams; Susan Millard;...

• Solar eclipse could brighten sales
  07

  Solar eclipse could brighten sales
  We'll know very soon just how
  big a deal 11 August's solar
  eclipse turned out to be. But
  whether the crowds flocked
  to the southern extremities of
  England or not, the eclipse
  has meant a...

• Wakefield's wildabout Rugby
  07

  Wakefield's wildabout Rugby
  Wakefield store manager
  Jonathan Dawson is pictured
  above (seated centre) at the
  unveiling of the store's twoyear
  sponsorship of the
  Wakefield Wildcats rugby
  league team. The Wildcats,
  who last...

• Compost scheme to help cut landfill bill
  08

  compost scheme to help cut landfill bill
  Burying waste in landfill sites has a cost to the company and the environment.
  But new composting schemes are looking to make savings on both fronts. WASTE ISN'T WASTE UNTIL IT'S...

• Henry happy to help hand over coaches
  08

  Henry happy to help hand over coaches
  KNOCKOUT... Our 'Enry hands over seven Sunshine coaches with the all-singing-all-dancing help of colleagues from
  eastern stores. GOOOAL!... Martin Peters presents the keys at Basildon...

• Group-wide
  09

  Group-wide
  Here's the regular round-up of what's been happening across the Group Sainsbury's
  REWARD POINTS ROLL-OUT
  Reward Points machines - interactive
  computer terminals that allow customers
  to take coupon offers instore,...

• Business continuity plan passes test
  10

  business continuity plan passes test
  As part of the continually
  developing plans for enabling
  the business to recover if
  disaster should ever strike
  Blackfriars, a first comprehensive
  test of the recovery
  centre site in...

• Share in a fashion bonanza
  10

  share in a fashion bonanza
  Great news - the journal
  has 100 pairs of Arcadia
  Group vouchers to give
  away. Each voucher is worth
  £5 in any Arcadia Group
  store, but you'll have to
  move fast as each voucher
  must be used...

• Who CARES wins
  10

  who CARES wins
  The revamped CARES
  system for dealinq with
  customer complaints is now
  due to be rolled out after a
  highly successful trial in
  nine stores. The system is
  used by all Sainsbury's
  stores - and colleagues...

• Tell me how I'm doing
  11

  Knowing how well you're doing is one of
  the six 'Way We Work' principles - and to
  help make sure that colleagues in stores
  know exactly how they're doing, a new
  review process - called 'How Well Am
  I Doing?' is replacing the...

• Bank award winners
  12

  While picking up an Oscar at the Academy Awards might
  be the ultimate accolade, the chance comes round just
  once a year. With the Sainsbury's Bank Awards, however,
  stores have two opportunities every year
  to show their star...

• Writelines
  14

  Have your say
  Premium
  policy
  compared
  John Cattaway, back door
  reception, Lyons Farm:
  Regarding the letter and reply in
  the April/May journal titled 'Not
  all right on the night', where do
  people in Blackfriars get...

• Somewhere over the Rainbow, savings are high
  16

  "This has got to
  become a way of life
  where everyone think
  about keeping costs
  down, whether on a
  major project or just
  ordering a box of
  paper clips." AN EYE FOR DETAIL... buyer Jilly MacPherson with
  the smallest item on...

• From home improvement to self improvement
  18

  From home improvement to self improvement
  A new NVQ in retail operations is now running in Homebase stores in six of the company's 15 regions, the journal visits Tonbridge
  store to find out how much success the qualification is...

• News at ten
  20

  Ten bite-sized stories to get your teeth into... news at ten 1: stand walks it in
  Balmoral awards
  Sainsbury's has scooped the best trade stand
  award for Best Agricultural, Horticultural or
  Food Stand 1999 at this year's...

• Charity champions
  21

  fab fund-raisers come under the spotlight. Falkirk fulfils brave lad's wish
  Falkirk Homebase, who have
  already raised over £ 3 , 0 0 0
  this year for Children First,
  have now made a dream come
  true for four-year-old...

• Celebrate with cake
  22

  celebrate with cake
  For the perfect cake for that special occasion,
  try the Mr Men & Little Miss Celebration Cake and
  Wallace & Gromit's Shaun Wash-O-Matic. Both
  cost £6.95 and contain moist sponge cake, filled
  with...

• Deeply dippy about pizza
  22

  deeply dippy about pizza
  Looking for a little pizazz in your
  pizza? Then try the new American
  Style Spicy Buffalo Chicken and
  Awesome Cheese Feast Deep Pan
  Pizzas. They cost £3.49 each. Spicy
  Buffalo Chicken is topped...

• Summon the salmon
  22

  Sainsbury's has leapt into the clear, cle«
  waters surrounding the Orkney Islands t
  introduce the UK's first Organic Smoked a
  Fresh Salmon lines - the result of a
  partnership with Orkney salmon farmers.
  Organic Orkney salmon,...

• Healthy, fresh and crispy
  23

  healthy, fresh and crispy
  The latest additions to the Fresh 'n' Ready range are
  washed and ready-to-cook Crispy Vegetables - (with baby
  carrots, baby corn and mange tout), Peas &
  Beans, and Potatoes with Rosemary &
  Garlic...

• Heaven scent
  23

  heaven scent
  Make life smell better with Aromas for Living, a range of premium room and fabric
  fragrances. The range consists of Sensual Cedarwood, Energizing Bergamot and
  Tranquility Chamomile gels, aerosols and candles. The...

• Keep taking the tablets
  23

  keep taking the tablets
  A re-vitalised Vitamins and Minerals range is instore
  now. The transformed range of over 40 products is now
  grouped into five distinct sections, so customers can
  easily understand the benefits they...

• Take the soft option
  23

  take the soft option
  Add luxury to your life with the new
  Super Soft Bathroom Tissues,
  available in two, four, and six-roll
  packs of Surf Blue, Coral Peach,
  Ocean Green, Pebble Pink, Pearl
  White and Summer Yellow. The...

• DAVE'S THE BIG-FISH KING
  24

  DAVE'S THE BIG-FISH KING
  Dave Harman, assistant
  manager night shift at St
  Clares, has been crowned
  Britain's big-fish king after
  winning this year's Drennan
  Cup. Dave caught a string
  of still-water and river
  specimens...

• EAST GRINSTEAD'S PENNIES HELP SCHOOL
  24

  EAST GRINSTEAD'S PENNIES HELP SCHOOL
  Through the Penny Back
  scheme, East Grinstead
  store has donated £500 to
  Estcots School to be used
  to buy additional computer
  hardware. East Grinstead
  has now raised over £2,000
  this...

• FALKIRK'S FANTASTIC FOOTBALLER
  24

  FALKIRK'S FANTASTIC FOOTBALLER
  Sammi Connell, customer
  services assistant at
  Falkirk Homebase, puts all
  her colleagues to shame
  when they're out on the
  football pitch. Sammi not
  only plays for premier
  division's Falkirk...

• JOIN THE MERRY THRONG
  24

  JOIN THE MERRY THRONG
  Here's another reminder to
  Merry Hill colleagues past
  and present not to miss out
  on the celebrations when
  the store celebrates its
  tenth birthday on 18
  September at Stourbridge
  Town Hall. The...

• Kev conquers Ben Nevis
  24

  Kev conquers Ben Nevis
  If you recognise the hanky, you'll know the figure enjoying the view from the top of
  Ben Nevis is Haydock depot's night supervisor Kevin Simpson. Kevin was part of a
  church group raising funds for an...

• Muesli cheers deer Chuckles
  24

  muesli cheers deer Chuckles
  Chuckles the Axis deer was at death's door until he tried some of Sainsbury's
  muesli. Now he's a star attraction at Weston Park - a new children's farm
  in Norfolk.
  Chuckles was brought to the farm...

• First class first aid
  25

  first class first aid
  Rice Lane was the scene of a potentially disastrous accident recently when customer Gordon
  Jones ran over his 85-year-old mother in his Robin Reliant. Colleagues guickly came to the aid
  of Mrs Jones who,...

• Happy anniversary Hoddesdon
  25

  happy anniversary
  Hoddesdon
  Hoddesdon has celebrated its 30th
  anniversary. Colleagues gathered at
  Fanhams Hall for a dinner and dance
  with the 120 guests including Mike
  Botwright who opened the store in
  1969. Hoddesdon...

• Help Tony tame Zambezi
  25

  help Tony tame Zambezi
  Tony Mabbutt, warehouse assistant at Hedge End store needs your help.
  In October, he will be joining the Zambezi White-Water Challenge - a
  fund-raising event for the charity Scope. The challenge's...

• Look who's making the news
  25

  look who's making the news
  Two dramas at Basildon Savacentre
  and Belgrave Road stores saw them
  grabbing the headlines in their local
  newspapers. The first happened at
  Basildon Savacentre when
  customer Laura Newman went...

• The Losers find their rhythm
  25

  The Losers find their
  rhythm
  A group of colleagues from Nottingham
  stores look to be swapping their
  supermarket duties for superstardom
  after reforming their band The Losers
  after ten years. The band, pictured
  right,...

• Get wise to Stockwise
  26

  get wise to Stockwise
  Answer questions for cash in
  the journal's stock loss
  competition.
  It might be hard to believe, but
  Sainsbury's loses £ 4 2 0 every minute due
  t o stock loss. That's £ 6 0 4 , 8 0 0 a day,
  every day...

• Win a brilliant Brita jug
  26

  win a brilliant Brita jug
  Brita has launched i ts new Atlantis and Fjord
  I water-filter jugs, which both feature 'Memo'
  I - the new electronic indicator which tells
  you when to change your cartridge. Brita is
  the market...

• Win great days out with AIR MILES
  26

  In conjunction with Sainsbury's
  Reward Card, AIR MILES is launching
  five new attractions for the summer holidays with
  Instants - the promotion which enables Sainsbury's
  and Savacentre customers to exchange Reward
  Vouchers...

• The £25 crossword and £10 wordsearch
  27

  CLUES
  ACROSS:
  I. Drinks which might be served at a holiday beach
  bar(9)
  6. It's a reminder of a holiday (8)
  10. The British summer weather often can be (3)
  II. It's frequently an ingredient in 1 Across (3)
  12. Hawaiian...

• Long service
  28

  long service
  Colleagues who've completed 40 years' service:
  JILL CANHAM, checkout replenishment assistant, Ipswich
  has completed 40 years' service.
  Colleagues who've completed 25 years' service:
  SHYAMALA ADHYA, checkout...

• Retirements
  28

  retirements
  DEREK ACLAND, deputy manager - dry goods, Torquay
  (32yrs). MARINA ADAMS, fresh foods replenishment
  assistant, Ipswich (26yrs). BERYL APPS,
  checkout/replenishment assistant, Barkingside (13yrs).
  RICHARD ARCHER,...

• Wedding
  28

  wedding
  CLAIRE GIBBENS,
  customer service
  support manager, and
  MARK RUTHVEN, BWS
  manager (both at Merton
  Savacentre), married at
  Mitcham parish church
  on 29 May. They met at
  a colleague's birthday
  bash four years ago...

• How are you NVQ-ing?
  29

  How are you NVQ-ing?
  We're sorry we're unable to bring you the NVQ Roll of Honour this issue - all the latest
  achievers will be included in the next issue. However, to whet your appetite, here's a few photos
  of the newest high...

• Obituaries
  29

  Obituaries
  JAMES CRAIG, 56, senior assistant, provisions at Crystal
  Palace, died suddenly on 13 June (11yrs). JANICE DRAY, 41,
  checkout/replenishment assistant at London Road, died
  suddenly on 2 May (18yrs). BETTY PROBYN, 60,...

• Sound and Vision
  30

  May the bugs be with you
  This month the journal focuses on two of the biggest releases
  of the year and offers up some great prizes. Out on video on 23 August is the animated
  A Bug's Life - the story of a misfit ant looking
  for...

• Tricky trivia
  30

  tricky trivia
  Let's see how you do in this month's Tricky Trivia ANSWERS TO TRICKY TRIVIA
  (from page 30)
  1.1903 2. James Michener 3. Victor Hugo
  4.10 5. Higher 6. Egg boy - selling eggs
  from a stall outside the shop 7. C.S....

• MARCH COMPETION WINNERS
  31

  Winning the £25 crossword prize is JENNY
  MILLAR at Coleraine. The £10 wordsearch
  prize goes to J TOMLINSON, a veteran.
  Having fun with the family courtesy of AtR
  MILES' Instants promotion are: CHRISTINE
  TILLING, Bath; A...

• SSA OFFERS
  31

  A great competition opportunity for SSA
  members to win four tickets for you and your
  friends and family to attend Sainsbury's
  Basketball Tournament.
  Sainsbur
  Basketball
  Tournament
  This is the fifth year Sainsbury's Classic...

• Making life taste better for Edward Sale
  32

  making life taste better
  for Edward Sale
  Edward's Dad had ordered an Everton football cake from his local
  Sainsbury's in New Barnet. It was to be a surprise for Edward's seventh
  birthday. When it hadn't arrived the day before...