Table of content
-
Contents
02
features
an easy Act to follow
how the Disability Discrimination Act
affects you
quality: the secret ingredient
why Sainsbury's is still leader in the quality
stakes
fundraising fun helps hospices
fundraisers for the Live... -
If I were boss...
02
Giving a view this month on what
he'd do if he ruled the world is BWS
assistant at Chaddesden, David
Harrison...
"ABOVE ALL, I'd devote more time to training. If staff are trained
properly, particularly in specialist areas... -
Banking centres go on trial
03
SAINSBURY'S BANK has opened three instore personal banking
centres, allowing customers to open accounts on the spot. The
centres opened in Blackhall, Warren Heath and Pound Lane on
6 December, with plans for another nine to... -
Bites Christmas cheer at Thorley
03
bites
CHRISTMAS
CHEER AT
THORLEY
Intherun-upto
Christmas,
Thorley provided
extra cheer by
prod ucing 5,000
leaflets
advertising the
store's opening
hours-and the
times of Father
Christmas'visits -
and placing... -
Long and short of SHORT survey
03
RESULTS FROM the second phase
of the Store and Head Office
Relationship Tracker (SHORT)
survey, revealed that significant
improvements in key areas have
been achieved in five of the 11
central departments... -
Security awareness week on the way
03
NATIONAL RETAIL Security
Awareness Week is being launched
on 30 January. The week is intended
to raise security awareness in stores
by educating and informing
colleagues on security issues.
As part of the awareness week,... -
New-look confectionery sweetens sales
04
A RADICAL new look for the confectionery aisle is to be rolled Out at
more than 200 stores this year, following a highly successful ninestore
trial. The visually appealing aisle, designed to attract customers
into the... -
Openings boost Christmas trade
04
TWO NEW Scottish
Sainsbury's stores and one
London Local opened for
business in time forthe
busy Christmas trading
period.
First to open, on 20
November, was Linlithgow
- a Country Town format
store with an... -
Safety is just a phone call away
04
IN COMING months, all colleagues
will receive a leaflet on the new
Group Safety Helpline.
This will ensure colleagues who
previously raised a safety issue, and
believe it has not been properly
addressed, have the opportunity... -
Bites - Allez a Calais
05
bites
ALLEZ A CALAIS
A BWS store will
open in Calais,
France, on
25 January
replacing the
existing storewhich
accounted
for about 12 per
cent of Sainsbury's
total BWS sales
volume last
quarter.
The new store,... -
Charities enjoy central support
05
the journal's Blackf riars
correspondent, Lin Holdeman,
reports on what's been happening
at central departments. If you
have a story for Lin, call her on
0207695 6382 ore-mail LINK
IT MIGHT seem immodest, but I'd like to... -
E-commerce boots up with a great deal
05
SAINSBURY'S HAS joined up with one of the
UK's fastest-growing Internet service
providers, LineOne, to offer customers and
colleagues free access to the Internet.
The new e-commerce division is also
currently working on major... -
Hazel draws millennium car
05
HAZEL MARGINSON, from Wilmslow store, was the lucky winner of the
£20,000 car in the Millennium Colleagues Draw, announced on Sainsbury's
Business TV in December.
Timothy Wilkins, from Reading, won £15,000 for second place,... -
Bites - Hedge End on air
06
bites
HEDGE END ON
AIR
Karin Mills, from
Southampton, won
two minutes of
fame and fortune
on SouthCity FM as
winner of the
Sainsbury's trolley
dash at Hedge End
store. The dash
took place shortly
before... -
Careline transfers to Cheshire
06
THE TRANSFER of Sainsbury's
Customer Careline from
Altrincham to Birkenhead has
been successfully completed -
mainly thanks to Karen Almond
(below) from customer relations
atBlackfriars, who was
seconded to Cheshire to... -
Now do the blue congo
06
BLUE CONGO potatoes are unlike any spuds you've ever
seen before. For starters, they're blue. They originate
from the Bolivian Andes, and they're now grown in
Karijoki on the west coast of Finland.
Blue Congo potatoes are sold... -
Taste tests take to the road
06
TASTE TESTS, in which customers were asked to sample two versions of a product
"blind" then say which they preferred, were held in 18 stores across the UK shortly
before Christmas.
The instore tests dramatise to
customers... -
Win on an Impulse
06
IMPULSE SOLAR body spray, available from
this month, exudes optimism, radiance and
energy, conjuring up the vision of brilliant,
bright, white sunlight on a crisp spring
morning!
It is a new sensation of positive
refreshment... -
Bites - Greenwich throws down gauntlet
07
bites
GREENWICH
THROWS DOWN
GAUNTLET
Greenwich
students were
invited to take part
in the Sainsbury's
Business
Challenge shortly
before Christmas,
when sixthformers
from 11
local schools were
asked to describe
how... -
Happy birthdays for parents
07
NEW MATERNITY and parental leave regulations came into effect just before
Christmas for all colleagues who have a child born on or after 15 December 1999.
The regulations also affect those adopting children or acquiring... -
Look after your millennium baby
07
THIS BEING the first issue of tne new millennium,
the journal thought you'd like to see how
Sainsbury's is going to provide for all those new
millennium babies.
What to clothe them in is easy. The "I'm a
Millennium Baby"... -
Pasta and Oscars win
07
SAINSBURY'SH
Pizza, Pasta & Ita
ncludes Sainsbi
Organic Dried Pa
Sainsbury's
behind. Pictured
product develop
And at the 0
categories at the
Organic-for Org
andtheJuniorQ
and Buns.
<\S won the VJS Pasta Retailer of the... -
An easy Act to follow
08
With 8.5 million adults in the UK having
some form of disability, the Disability
Discrimination Act would appear to
be a useful addition to the statute books.
But what exactly does the Act mean
for the Sainsbury Group? Giving... -
Quality: the secret ingredient
10
Sainsbury's reputation for quality, despite stiff
competition, has never been bettered. To
understand why, the journal and two store
colleagues visited the manufacturer of a
Sainsbury's product which has been wowing
consumers... -
Fundraising fun helps hospices
12
From the catwalk to mountain walks, colleagues from
stores, depots and central departments, as well as
customers, pulled out all the stops to raise cash for
Sainsbury's special charity for 1999 - the Live Every
Moment Appeal.... -
Express yourself
14
let the music play
Robert Robinson, BWS
assistant, Bishop's Stortford:
Would it be possible to have piped
music of a classical or atmospheric
nature, playing throughout the
store? Especially on the wine
section. This could... -
Cartoon
15
This end, Wayne!!
-
Salient points
15
bank statement
Pauline Hiton, fresh foods, Chester:
After joining the Christmas Saver Scheme
Sainsbury's Bank offers, I found the bank
changed it to an instant access account.
I was not asked about this and I asked for
my... -
Bob beats Basingstoke's best
16
BASINGSTOKE DRIVERS held their
annual golf championship at
Basingstoke Golf Club on a fine but
blustery day. But pre-tournament
favourite Terry Collins, and "Seve" Dibley
and "Tiger" Coleman did not match up to
their... -
Brenda braves desert
16
BRENDA BOULTER, personnel assistant at Elstree depot, has completed a gruelling five-day
charity trek across the Sinai Desert for Haringay Mencap, raising about £2,200 in the process.
During the trek, Brenda climbed to the top... -
Doncaster stalwarts celebrate 25 years
16
DONCASTER CELEBRATED its 25th anniversary in October, as did ten loyal colleagues who
have been with the store since it opened in 1974. They are Pat Flanagan, Elaine Hall, Betty
Copley, Marqaret Blenkiron, Pauline Waller,... -
He shoots, he scores
16
DARNLEY GROCERY manager Brian Cassidy
(pictured below) does what his fellow Scots
struggled to do against England and smashes
home yet another goal as his team marched
on to victory. Not a Euro 2000 play-off in
this case, but... -
Dulwich's diamond customers
17
TO CELEBRATE the diamond wedding anniversary of customers Edward
and Winifred Rhodes, Dulwich store manager Terry McGinty presented the
happy couple with a selection of goodies worth the diamond sum of £60 -
including... -
Golders Green turns 25
17
GOLDERS GREEN is busy planning its
25th birthday party on 11 March and is
searching for former colleagues to join
in the fun. The store will be holding a
dinner and dance at Brent Cross
Banqueting Centre. If you would like... -
Preston cuts a dash
17
IN A special promotion to encourage customers to
become Reward Card holders, Preston store held a
trolley dash competition. The lucky winner was Mrs
Martin (pictured), from Fulwood, Preston. The
Deepdale Duck, mascot of local... -
Riding the rapids
17
TAMMY WARD of the western
systems team, together with Lisa
Tyler (pictured), from internal
comms, is to join the Nepal 2000
White Water Rafting event in aid of
charity, Disability Living Awareness.
Each needs to raise... -
Stacey swims to success
17
STACEY JOHNSTON, staff
restaurant assistant at Wandsworth store, swam her
way to two medals at a Special Olympics gala held in
Germany. Stacey won silver in the 50 metres
backstroke and bronze in the 50 metres freestyle.... -
Theatre worth checking out
17
HARROGATE STORE is sponsoring the Young Persons' Theatre Card,
which offers youngsters half-price entry to the Harrogate Theatre for
12 months. To launch the card, the cast of From A Jack To A King
(pictured) played rock 'n'... -
Answers to Christmas Cracker Crossword
18
up: 4. Rum 6. Elders 7. Brazils 10. Robin H.Xmas 13. Blaze 14. Cake
17. Mummy 18. Babes 21. Camel 22. Tide 25. Forth 27. Steam
28. Gingerbread 30. Gold 33. Tower 34. Corps 35. Dates 38. Blue
39. Fudge 41. Ever 44. Green 46.... -
Race to win British Grand Prix tickets
18
The race is on for four readers to win tickets to Formula
One's British Grand Prix weekend at Sil verstone. The
weekend takes place 21-23 April, with the actual Grand
Prix going under starter's orders on the 23rd.
the... -
Sportsword
18
ACROSS
Nationality of
Newcastle United's
NikosDabizas(S)
Illegal deliveries in
cricket (2-5)
Famous Berkshire
racecourse (5)
Joe, 200m goldmedallist
at the
1988 Olympics (2,5)
Marc, Austrian-born
skier... -
Wordsearch
18
Ten famous landmarks
are listed below. Can
you find the cities
where they are sited in
the word grid? Words
are written horizontally
and vertically, not
diagonally or backwards.
landmarks
1. Eiffel Tower
2. Little... -
Fare comment - Banana Banoffi Pie
19
fare comment
Forget the winter blues and make life taste sweet with.. m X CANCONPENS-
"^EP MILK IN A PAN
OF BOILING WATER,
ANPSl/WIER FOR
3*1HR$> (MUX WILL
TX/RNINTO TOFFEE).
mPPEAD EVENLY
• 0 INTO 1"CAKE TIN
ANP... -
Get lucky with Lynx
19
Lynx Phoenix is the exciting new fragrance for 2000 and is
available as a bodyspray, Shower Gel, Roll On, Deo Stick and
Aftershave. It is a fragrance inspired by the mythical bird, the
Phoenix, rising from the ashes of... -
Ghostly reminder
19
Can you believe it's ten years since you first saw Ghost on
the big screen? To celebrate the anniversary, Ghost is
being re-released on video on 31 January and the journal
is offering ten readers the chance to own the movie.... -
October competition winners
19
Winning the £25 crossword prize is N Gaqen at
New Barnet. The £10 wordsearch prize goes to
Cath Dawes at Arnold.
The lucky winner of the weekend for two to
Vienna courtesy of Birds Eye's Simply Fish is
Gillian Monteith at... -
Crime and nourishment
20
HEN 76-year-old Margaret Reynard had her wheeled
lopping bag stolen from outside her Kent home by an
pportunist thief, she was particularly distressed.
The bag contained shopping she'd just bought
om Canterbury store -... -
One Stop Shop deserves a medal
20
A BURTON-ON-TRENT customer wanted to send her
grandchildren-living in Canada-a full set of Millennium
Medals in time for Christmas.
But despite her best efforts, by November, she was
still three medals short, and knew the... -
Saying it with flowers
20
S STEVENS from Rochester, Kent, wanted
send a basket of fruit and flowers to a blind
end, who was ill, living in Ongar, Essex. She
is at her wit's end until she
ntacted the nearby
entwood store.
Brentwood... -
Teamwork wins sale
20
DAVID BROOKS' role in the procurement
department doesn't often bring him faceto-
face with customers - but when a
player from his hockey club said he was
interested in a PC he'd seen Sainsbury's
advertising, David sensed a... -
What the customers are saying
20
"brilliant staff"
help with shock
absorption
Northwich customer R Lawson
writes:
AN INCIDENTinthe carpark of
Northwich left my wife in severe shock.
Our car was severely damaged along
with four others, and the woman...
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