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  • Contents 02

    features
    no substitute for experience 8
    meet the colleagues on loan to the
    community
    pressure points 10
    some points on stress and how to deal
    with it
    charity champions 12
    fab fundraising stories from around
    the...

  • If I were boss... 02

    Putting himself in the boss's shoes
    this month is James Gibb, warehouse
    assistant at Aberdeen store...
    First, I'd try my best to make all employees happy - both on and off the
    job - by organising extra team-building exercises...

  • Bank announces award winners 03

    The third Sainsbury's Bank awards saw four stores pick up the
    £1,000 prize for the second consecutive time!
    The double-winning four are Coleraine, Straiton, Surbiton and
    Wantage who will once again be able to top up their SSA...

  • Bites - Sainsbury's best for healthy eating 03

    bites
    SAINSBURY'S
    BEST FOR
    HEALTHY EATING
    Sainsbury'shas
    won the Healthy
    Eating Award
    at the Best
    Supermarket
    awards, sponsored
    by Best magazine.
    Readers of
    Best were asked
    to nominate
    their favourite
    supermarket...

  • Cat-man to make sales purr 03

    Category-management plans are soon to be implemented
    for several more product categories, following the success
    of the cat-man process in lifting sales by over £45 million
    on beers, ready meals, tobacco and convenience...

  • Wandsworth's refit's a knockout 03

    Former heavyweight boxing champion Frank Bruno did
    the honours at the reopening of Wandsworth store last
    month, after its £7.5 million extension and refit.
    He signed autographs for customers and colleagues
    and helped serve...

  • Bites - Colleagues worth a mint 04

    bites
    COLLEAGUES
    WORTH A MINT
    If you feel you
    deserve a medal
    for working at
    Sainsbury's,
    perhaps you
    should work at
    Alphlngton Road.
    To celebrate the
    success of
    colleagues'efforts
    In establishing the
    store,...

  • Pancake competition is anytning but flat 04

    Shrove Tuesday may have come and gone, but
    entries are still coming in for the Design A Pancake
    Competition.
    With a closing date of 20 March, the competition
    invites children to design their own special pancake
    recipe then...

  • Sales competition springs into action 04

    With spring now sprung, the Spring Clean event is up and running to boost
    sales on household products such as polishes, cleaners and cloths.
    To help with the event, a special competition is also being run - based on
    sales...

  • Training helps with a fishy business 04

    The first-ever Advanced Fish Supermarketinq
    Workshop for fish-counter colleagues has taken place
    in Grimsby, run by Sainsbury's in conjunction with
    supplier Youngs Bluecrest.
    The workshop is the first of its type...

  • Bites - Better Homebase sponsorship 05

    bites
    BETTER
    HOMEBASE
    SPONSORSHIP
    Research shows
    Homebase's
    sponsorship of the
    hit TV shows
    Better Homes and
    Better Gardens
    is paying off.
    When asked
    whether Homebase
    provided new and
    interesting ideas
    for their...

  • Development programme keeps developing 05

    The store opening, extension and refurbishment
    programme has switched into overdrive in recent
    we^ks with seven new UK stores opening since
    the new year, six extending and a further five
    undergoing refurbishment. A BWS store...

  • Director drives E&D steering group 05

    Sainsbury's Supermarkets held its first Equality and Diversity (E&D) steering
    group meeting late last year, chaired by finance director Hamish Elvidge.
    The group set out its aims as being to develop and oversee all E&D...

  • Bites - Save scheme growing 06

    bites
    SAVE SCHEME
    GROWING
    The Sainsbury's
    Assisting Village
    Enterprises (SAVE)
    scheme, which
    allows independent
    village shops or
    post-office stores
    to buy nonperishable
    products
    from Sainsbury's to
    sell with a...

  • Prestwich gets bread sales to rise 06

    Prestwich's bakery team increased sales by 666 per cent to finish top of
    the district during a trial of a speciality range of bread late last year.
    The team was also runner-up in the district's increased sales drive
    and won...

  • Revitalised organics 06

    New from Organics this year are two additional
    ranges of shampoos and conditioners, now
    available in most Sainsbury's stores.
    Organics Color Act iv' is the first-ever
    mousse shampoo and revitalising conditioner
    for coloured...

  • Schools to benefit from more equipment 06

    This year's schools scheme was launched on 1 March and is
    called Equipment For Schools. The name highlights the fact that
    Sainsbury's is offering a wide range of equipment for schools
    who register, including science and sports...

  • A day at the dome 07

    SSA members and their families now have a chance to spend a cut-price day at
    The Greenwich Millennium Dome.
    Explore the 14 different, interactive zones which take you into the worlds of
    work, learning and play. Take in the...

  • Away to Calais 07

    Sainsbury's new, bigger and better wine store in
    Calais, France, is now open for business. To celebrate,
    the journal, together with P&O Stena, is offering one
    reader the chance to win a fantastic day trip for two to
    the store...

  • Bites - Firework sales rocket 07

    bites
    FIREWORK SALES
    ROCKET
    Fireworks were
    soldinSainsbury's
    as well as
    Savacentre stores
    for the first time
    last year.
    Inthe121
    participating
    stores, sales
    exceeded £2
    million, with more
    than £600,000
    being sold...

  • Stationery moves in new direction 07

    The stationery range has gone through an eye-catching redesign,
    with the aim of taking a bigger annual share of the
    £548 million market, and increasing sales by at least
    15 per cent.
    The range, which includes ownlabel
    and...

  • No substitute for experience 08

    Meet five colleagues giving the
    benefit of their experience to
    community projects and learning
    that life outside Sainsbury's can
    be a challenge. i i
    Giving money to worthy causes is something
    Sainsbury's has always believed...

  • Pressure points 10

    Whether working in
    a store, central
    department or
    distribution centre,
    meeting the needs
    and values of
    Sainsbury's customers
    can have its stresses.
    But there are
    measures you can
    take to relieve...

  • Paul goes baldly into retirement 12

    SWANSEA STORE manager Paul Cox boldly took on the challenge
    of losing his locks in order to raise £1,000 for the local Macmillan
    Nurses Ty-Olwen Hospice Appeal.
    Audrey Ranford collected the money while Donnalee...

  • Picture of happiness as Walsall's Sister act boosts Appeal 12

    WALSALL HAS now raised more than £10,000 during the past year for the
    Sister Dora Hospice Appeal. Deli assistant Lesley Rickhuss-Sly's watercolour
    painting of St Matthew's
    Church as it looked in 1900 was
    reproduced as a print...

  • Sheila's spin for charity 12

    A 50-foot Sainsbury's
    Living Orange articulated
    lorry was the star
    attraction at the
    1999 Ladies' Driving
    Challenge in aid of Marie
    Curie Cancer Care.
    The lorry was driven by
    more than 80 women
    under the watchful eye...

  • Stockton signs hospice support pledge 12

    By the journal's North East correspondent,
    Barbara Stoneman (left), from Stockton
    Savacentre's personnel department.
    | OUR STORE has signed a pledge to raise £2,000
    ' for the local Children's Hospice as part of its
    special...

  • Worle puts fizz into fundraising 12

    A Buck's Fizz breakfast held at Worle store as part of its Live Every
    Moment appeal helped raise £1,070 for Weston Hospicecare.
    Raising a toast to the hospice are: (I to r) training co-ordinator Kay
    Smith; bakery manager Andy...

  • Join Inn 13

    HARROGATE STORE'S David
    Fairclough and Stuart Snell are
    to take part in The Inn Way-a
    charity walk in aid of Marie Curie
    Cancer Care.
    Sainsbury's is sponsoring the
    campaign and posters and
    application forms will be...

  • Raise your glasses 13

    SAINSBURY'S customers set their sights
    on a good cause recently, to help blind and
    partially sighted citizens of Zimbabwe.
    Customers were encouraged to dig out
    old pairs of sunglasses and spectacles and
    bring them in to...

  • Region 22 aids multiple sclerosis 13

    HOMEBASE'S region 22 has presented a cheque for a
    whopping £29,033 to the Multiple Sclerosis Society.
    The region raised the money in a variety of ways,
    including head shaves, parachute jumps, a car rally
    calling on all 20...

  • Rob's dune it all 13

    ROB WINCHESTER, clerk at Golders
    Green, has returned from his walk
    through the Sahara Desert in aid of
    Macmillan Cancer Relief and would
    like to say a big Thank You to all the
    stores who gave a donation from
    their Penny Back...

  • Tracey's sparkling performance 13

    Tracey's sparkling performance

  • Express yourself 14

    Smartcard on the cards
    Helen Tweed, senior petrol station
    assistant, Pound Lane, Norwich:
    Many customers are also
    Sainsbury's Bank customers, using
    their credit cards to gain extra
    loyalty points on their shopping in
    our...

  • Cartoon 15

    Sainsbury's Pet Club

  • Salient points 15

    Paul Mitchell, DIY supervisor, Homebase
    Penge:
    I thought Sainsbury's had a contract with the
    A A, whose staff will come to the store and fix
    the car on site if possible. Is this service still
    available?
    Nigel Wade, senior...

  • Blackfriars quizzers enjoy the taking part 16

    More than 230 staff took part in the Blackfriars round of the national SSA quiz last
    month. The evening was compered by central retail operations director Ken Barden
    and the two top-placed teams are to go forward to the final...

  • Denise is Big Apple winner 16

    Dave Robb's district held
    a special millennium SSA
    raffle for colleagues to
    win a weekend for two to
    New York with £250
    spending money.
    The lucky winner was
    Denise Henton from
    Kimberley store who took husband Mick on the...

  • Grace in a lather 16

    After buying three
    Radox bottles for
    the price of two,
    nine-year-old
    Grace,
    granddauqhterof
    veteran P Walker,
    decided to go
    bubble crazy In her
    bath and create a

  • Grand prize for David 16

    DAVIDAINSWORTH.who
    works on the evening shift
    atThornhill.hasbeen
    presented with a £1,000
    cheque following his win in
    the Millennium Colleagues
    Draw.
    Not quiteas lucky as
    Hazel Marginson from
    Wilmslow, who claimed...

  • Payroll's footy training pays off 16

    By Keith Simson (below), company payroll
    manager and the journal's correspondent
    from Bromley business centre - the home of the
    company payroll department as well as a base
    for district manager Ray Hayne
    and a number of...

  • Club together 17

    The JS Head Office Golf
    Society (JSHOGS) has
    five events this year all
    based round the M25.
    The events are:
    • 7 April - Bletchinqley,
    Surrey
    • 18May-
    Surrey
    Duke's Dene,
    • 15June-Romford,
    Essex
    • 21 July-...

  • Duo suspends belief 17

    Duty manager Gavin Smith (left - honestly!) and grocery
    manager Tim Dearing from Hull store, risked being
    suspended after they were caught in the drag act at a recent
    party at the store. Gavin and Tim were actually the...

  • Hull Homebase raises hospice cheer 17

    Hull Homebase raised
    £57 for the Dove
    House Hospice Appeal
    when colleagues
    Arthur Hall and Eddie
    Sinclairwere
    sponsored to dress up
    as Father Christmas to
    highlight Hull's
    excellent takings on
    its Christmas
    department.

  • Kerry cooks up a perfect match 17

    Just to prove that Calcot Savacentre's demonstration chef
    Kerry Clark takes his work
    home with him, here he is in
    full uniform at his wedding to
    Lorraine!
    Kerry is quite the celebrity |
    in Swindon, with his own
    monthly...

  • Shorehead teams up with the Town 17

    Shorehead store's strong links with HuddersfieldTown
    Football Club helped raise funds for a local charity and
    advertise a special Carling promotion.
    In an instore event organised by dry goods
    manager Alistair Grant and BWS...

  • Twenty up for Winton 17

    Winton store marked its 20th anniversary with a
    celebratory lunch where store manager Ian Wateridge
    presented all colleagues who have been with the store
    since it opened with a bottle of champagne.
    The colleagues who collected...

  • Free fall for you 18

    The National Grocer's Benevolent Fund (NGBF) is offering
    one lucky journal reader the experience of a lifetime - a free
    tandem skydive in the Tandem Skydive Experience 2000
    fundraising event. It takes place on 16-24...

  • Quick crossword 18

    ACROSS
    I. Diversify (4)
    3. Muster (8)
    9. Generous (7)
    10. Lock(5)
    II. Break up (12)
    13. Pang (6)
    15. Strip (6)
    17. Temporariness (12)
    20. Tapestry (5)
    21. Object (7)
    22. Mirth (8)
    23. Narrate (4)
    DOWN
    1. Ratify...

  • Solutions to February's wordsearch and crossword 18

    Across: 6 Develop;
    7 Delay; 9 Scrap;
    10 Artiste;
    12 New Year's Day;
    14 Genealogist;
    18 Present; 19 Court;
    21 Caper; 22 General.
    Down: 1 Bench;
    2 Relate; 3 Top;
    4 Begins; 5 Partial;
    8 Arrange; 11 Cyclone;
    13 Hearsay; 15...

  • Wordsearch 18

    j CAN you identify the
    I instruments associated
    J with the musicians
    I listed below? Words are
    I written horizontally
    I and vertically, not
    I diagonally or
    I backwards.
    musicians
    1. James Galway
    2. Buddy Rich
    3. Johnny...

  • December competition winners 19

    Winning the £25 crossword is
    Graham Dunn at Battersea Homebase.
    The £10 wordsearch prize goes to
    R Box, a veteran.
    Sitting down to The Prince of Egypt
    video are: Carl Magro, Alperton;
    Gill Taylor, Alphfngton Road;
    Alison...

  • Fare comment - Wiener Schnitzel 19

    Try a slice of European cuisine with this classic German dish... Wiener Qchnitzel
    \-SPORK STEAK
    PER PERSON
    WRAP EACH IN
    CLINGFILM AND
    TENDERISE WITH
    STEAK
    HAMMER
    A
    E>AN-FRV fjjUP OVER,
    ADD AUTTLE
    BUTTER
    AND...

  • Get into the Internet age 19

    the journal and Creative Labs have teamed up to give you the
    chance to join the Internet age with two great products - the
    ModemBlaster External Flash 56 and the Webcam Go.
    modem
    The ModemBlaster External Flash 56 is the ideal...

  • The return of Indiana Jones 19

    The Indiana Jones movies,
    responsible for the huge
    increase in students of
    archaeology, are now
    | available as a box set,
    tf.r' digitally remastered for
    superior sound and quality.
    I Released underthe
    banner "The...

  • Bubbly service 20

    A CUSTOMER at
    Cambridge's
    Coldham's Lane
    store, who wished to
    make a gift of
    champagne for a
    friend in Edinburgh,
    was delighted with
    the service she
    received from duty
    manager Steve
    Chadwick.
    He enabled her to pay for...

  • Customer comments 20

    kindness eases
    our worries
    Chesterfield customer Doreen Love
    writes:
    I wish to express our appreciation of
    the kindness shown by staff at your
    Salford branch when my husband was
    taken ill after we called in on our way
    home...

  • Hands across the water 20

    BRENTWOOD trainee manager
    Matt Holland didn't let the
    Atlantic Ocean stand in the
    way of making life taste better
    for a New Yorker who wanted to
    know how she could buy gifts
    for relatives in Essex.
    He gave her information...

  • Ring search rings true 20

    TER LANE customer Sheilagh Birmingham s wedding ring holds great
    itimental value, so she was understandably upset when it and another
    ring slipped off her finger while
    , shopping.
    / A task force at the storei
    including...

  • Snatched purse has silver lining 20

    WHEN 93-YEAR-OLD Rosie
    Stickler had her purse snatched,
    she was naturally shaken. She'd
    been shopping at Greenford for
    25 years - and long before, at the
    town's former store - without
    anything like that ever
    happening...

  • Steve sets set up 20

    TUNING IN a television purchased at Prestwich proved
    troublesome for an elderly couple when they got the set
    home. So they rang stock control manager Steve Norwood
    for help.
    But as the couple seemed confused by...