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  • Contents 02

    features
    don't be shy about talking back 8
    the fourth employee-opinion survey
    tasting times 10
    the drive for Quality comes alive
    charity champs 12
    fab fund-raising stories
    regulars
    news 3-7
    express yourself 14
    down your...

  • If I were boss... 02

    Trying the boss's shoes for size this
    month is Darnley shift manager,
    Graham Logan...
    First on the list is Sainsbury's Bank. Why not give all colleagues
    encouraging terms to keep their savings there? I'd advertise...

  • Bites - Cracking breakthrough 03

    bites
    CRACKING
    BREAKTHROUGH
    A simple, natural
    process has been
    developed by
    Sainsbury's food
    technologists to
    produce the UK's
    first in-shell
    pasteurised eggs.
    The technology
    eliminates the
    salmonella
    bacteria and...

  • Creative retailers capitalise despite car-park closure 03

    Guildford town centre store faced a possible 10-15 per cent drop in
    trade last year when the local multi-storey car park closed for 18
    months, leaving shoppers with no nearby parking.
    But takings are actually up 12 per cent...

  • New savings account generates great interest 03

    The end of this month sees the launch of a new savings product
    from Sainsbury's Bank - the Sainsbury's Bank Direct Saver.
    Designed to be an easy way to let savings grow, Direct Saver
    offers a highly competitive interest rate -...

  • The council convenes 03

    Group Staff Council (GSC) representatives met with directors and
    central project managers in July for the biannual meeting of the
    Group Staff Council.
    The day-long council meeting included presentations in the
    afternoon from...

  • Logistics and transport students take right turn 04

    Sainsbury's and The Institute of
    Logistics and Transport (ILT) are
    working with Understanding
    Industry (Ul) to raise awareness
    of the transport and logistics
    industry among young people.
    Ul introduces young people to...

  • Sunderland makes special delivery 04

    charity. Trainee manager Craig Beauman, who
    now supervises the project, said: "We started
    supplying groceries in May and now provide up
    to 150 standard products - everything apart
    from frozen foods.
    "Colleagues designed an...

  • Win £1000 First Choice Vouchers 04

    Spread the
    good news...
    ...independent clinical trials confirm
    that no spread is more effective in
    reducing cholesterol than Flora pro.activ
    to help maintain a healthy heart
    f^LOP-^ has created a breakthrough with new
    Flora...

  • Bites - AGM proves lively 05

    bites
    AGM
    PROVES
    LIVELY
    The Annual General
    Meeting on 26 July
    attracted 650
    guests to London's
    Queen Elizabeth II
    Centre.
    Chairman Sir George
    Bull opened the
    meeting before
    handing over to
    group chief...

  • Futuristic lorry enjoys historic outing 05

    Sainsbury's made its first appearance at the historic Cart
    Marking event in London this summer - the ancient tradition of
    licensing vehicles to deliver in the City, which takes place before
    the Lord Mayor.
    Since 1517, the...

  • Homebase backs fire-safety campaign 05

    FIRE THWARTER... The
    10-year smoke alarm is
    available in all Homebase
    stores.
    Homebase is supporting the Home Office's new firesafety
    campaign "Make your plan. Get out Alive".
    The campaign aims to help reduce the thousands...

  • Novon sales drive takes to the road 05

    The new Novon 2 in 1 detergent with fabric conditioner took to the
    road recently when it visited 15 stores across the UK, ending up at
    Castle Boulevard, Nottingham, on 5 September.
    The roadshow was titled the Novon Fragrance...

  • Wakefield walks the talk 05

    has come up with an innovative way
    he need to take customers to the
    han just point them in the right
    as identified at customer
    • vups and raised at Wakefield's si
    anqe Action Team (CAT) meei!
    by duty manager Gary...

  • Bites - Manchester sells in Liverpool 06

    bites
    MANCHESTER SELLS
    IN LIVERPOOL
    The new instore food
    sampler at Liverpool's
    Rice Lane store is the
    aptly named John
    Manchester.
    He's already become a
    focal point for shoppers
    and generated much
    positive...

  • On the healthy-eating menu... 06

    A number of initiatives over recent weeks have demonstrated Sainsbury's
    commitment to healthy eating. For example, this month sees the launch of Healthy
    Heart Store Tours, organised by Sainsbury's and Van den Bergh Foods...

  • Win a case of wine from down under 06

    Australian wine producer Rosemount Estates is running an exclusive
    promotion in Sainsbury's stores on two new products - GTR and
    Cabernet Merlot. And two cases of each are up for grabs in the
    competition below.
    The Cabernet...

  • Bites - New supplier code to build relationships 07

    bites
    NEW SUPPLIER CODE
    TO BUILD
    RELATIONSHIPS
    Colleagues who deal with
    suppliers are being
    encouraged to read
    Sainsbury'snew
    Suppliers Code of
    Practice.
    Sainsbury's Is the first
    UK supermarket to
    formalise its...

  • Get on the Chums set 07

    chums, the chance to be part of the live studio
    audience of SMTV:Live- the Saturday morning
    children's ITV show hosted by Ant, Dec and Cat Deeley.
    The exciting prize is courtesy of the makers of AMBROSIA SPLAT!
    Custard, which...

  • New stores open in Brum, London and Cardiff 07

    The new store opened on 29 July in Castle Vale,
    Birmingham, is the largest Sainsbury's in the West
    Midlands and represents the largest investment
    made by the company outside London.
    Home to almost 11,000 people, Castle Vale is...

  • Security week on the cards 07

    Card Security Week runs from 18-23 September. During this week,
    many retailers and banks will promote fraud-prevention messages
    to the public through a variety of channels. If you hold any form of
    debit or credit card, the...

  • Shirley surely shines in school's eyes 07

    Shirley store came to the aid of Redbridge Primary
    School after it was burgled for the sixth time.
    it was eight-year-old pupii Jade Eikins, who made an impassioned
    plea for help to Shirley, saying the school had "not a single...

  • Don't be shy about talking back 08

    With talkback4 just around the corner, the journal
    looks at some of the points to come out of the last
    employee-opinion survey. The results from talkback3 have
    affected management policy across
    anumberof key areas.
    At a local...

  • Tasting times 10

    Encouraging colleagues to try Sainsbury's products first hand is bringing big customer
    benefits, the journal visits two stores holding their own Quality roadshow for colleagues,
    to find out whether the best form of advertising...

  • Bags of quality 12

    Beaconsfield customers, Mr and Mrs
    Summerson, are involved in a unique way of
    recycling Sainsbury's carrier bags to raise
    money for charity. They crochet them into
    toiletry bags, carrier-bag holders,
    pencil cases and...

  • Clitheroe collects for care centre 12

    Colleagues at Clitheroe held a
    sponsored pancake race around
    the store, raising £310 for Holly
    Hospice, a respite care centre
    for sick children in Blackburn.
    Joanne Creighton is
    pictured (centre) presenting the
    cheque to...

  • Kings Heath goes ape for hospital 12

    Colleagues at Kings Heath dressed up in all manner of
    clobber on the store's Glad Rag Day, held in aid of
    Birmingham Children's Hospital.
    The picture left shows checkout assistants Janet
    Wilkes and Gill Rickerby barely...

  • Slimmers shed weight for hospital 12

    A charity slim at Arnold store has
    collected £285 for the Millennium
    Millions Appeal, which is raising money
    for a new breast-screening unit at the City
    Hospital, Nottingham.
    Twenty-three colleagues participated
    in the...

  • Toy Story comes true in Wirral 12

    Three stores in Wirral - Ellesmere Port, Upton and Birkenhead -
    are involved in raising funds for the Scanner Appeal for a Million
    (SAM) at Arrowe Park Hospital.
    As part of the appeal, the stores joined forces, with
    managers...

  • Where's yer troosers? 12

    Colchester Avenue held a Wrong Trouser Day and raised
    almost £1,000 for Cardiff's Heath Hospital.
    For £1, colleagues could wear either fancy dress or
    wrong trousers, and buy a bucket of water to soak a
    manager in the pillory...

  • East Mayne enjoys silence of the lambs 13

    East Mayne's Melanie Collins and Lisa Randall are pictured
    with store manager Paul O'Connor during their sponsored
    silence for the Essex Air Ambulance appeal.
    Dressing appropriately, Lisa and Melanie had to be as
    silent as...

  • Jackie races for hospice 13

    ieHendrie, customer
    ervice supervisor at
    Shrewsbury, ran in this
    's London Marathon,
    Dieting the run in an
    essive four hours and
    :n minutes.
    Equally impressive is
    the £682.61 she raised for
    the Shropshire and Mid
    Wales...

  • Packing pupils raise a packet 13

    Acklam Grange School
    sent a letter of thanks
    to Middlesbrough
    after ten of its Year
    Eight pupils raised
    money for charity
    through bag packing
    at the store.
    The group
    collected £400 for the
    Butterwick...

  • Perton's abseil-utely fabulous 13

    Perton store has been
    pretty busy lately. First,
    five colleagues abseiled
    down Trinity House in
    Birmingham and raised
    more than £500 for
    Childline.
    Two weeks later, a team
    including Louise Fletcher,
    Adam Blakemore,...

  • Trolley races raise lolly 13

    Three teams from stores in the south east entered
    the Great Trolley Race at the Imperial War Museum in
    Duxford, organised by The Grocer magazine.
    The competing teams were the Apsley Mills All
    Stars, Winchmore Hill Racers and a...

  • Express yourself 14

    personnel passe?
    Hugh Lawson, cold store
    warehouse assistant,
    Ladbroke Grove:
    If personnel functions are being
    downgraded from personnel to
    line management, what is the
    point of a personnel
    department?
    Many colleagues...

  • Cartoons 15

    Can you hover over there and see where I've left my car?!!

  • Salient points 15

    Nigel Gower, USDAW shop steward, Bexhill:
    Why is it, when a wages overpayment is made,
    the company repayment rate is higher than the
    hourly earnings rate? Yet when an
    underpayment is made, there isn't an
    additional payment...

  • Cut to the heart 16

    A colleague from Perton proved it's a heartshaped
    world we live in when she reportedly cut
    open a melon she was eating and was met with
    this bizarre shape.

  • Doncaster does it best 16

    Colleagues at Doncaster
    Homebase are pictured
    presenting a cheque for
    £7,588.30 to Guide
    Dogs ForThe Blind.
    The money was
    raised by colleagues
    and customers at the
    store. SUBLIMECANINES...
    Working guide dogs
    line up at...

  • Don't shoot the DM 16

    nice!
    David Ware, district manager, took
    his store managers and district
    team on a paintballing away day as
    part of developing the Way We Work
    principles, particularly with
    reference to "we develop and enjoy
    ourselves", "we...

  • Forestside at the ready for Red Cross 16

    Forestside store is doing great work in raising
    funds for the Red Cross on an ongoing basis.
    Toys, groceries and even lost-property items
    have been donated to the charity over the past
    months.
    Charity co-ordinator Adrienne...

  • Happy with the nappies 16

    Streatham Common store brought a bit of nappiness to St
    George's Hospital Maternity Unit when duty manager Colin
    Campbell - who has since moved to Wandsworth - presented
    the unit with a number
    of Sainsbury's
    Performers...

  • Lee Green goes in for assault 16

    Lee Green store
    entered three teams
    into the Assault
    Course Challenge,
    held at the Royal
    Artillery Barracks in
    Woolwich recently.
    All proceeds from
    the event went to the
    Cancer Research
    campaign and the 11
    colleagues...

  • Nice to see Lee, to see Lee - nice! 16

    Oldham store manager
    Lee Taylor will soon
    be appearing
    onyourtelevisionin
    Bruce Forsythe's The
    Price is Right.
    The show was filmed in
    May, but will be broadcast
    sometime during the
    current series. Obviously
    it's top...

  • Broadcut brings cheer to hospice 17

    Colleagues at Broadcut raised funds for
    the Rowans Hospice in Portsmouth
    through a bring-and-buy sale and
    sponsorship money for checkout
    manager David Thomas' London
    Marathon run. PTM Jenny Pound is
    pictured with David...

  • Chorister hopes for sound performance 17

    Ross Birkenshaw, sound and entertainment assistant
    at Locksbottom, has made it through to the semi-finals
    of the Sainsbury's Choir of the Year competition as a
    member of the London Gay Men's Chorus (LGMC).
    The LGMC is becoming...

  • Durham's day out 17

    Durham took members of the area's Disability Leisure
    Group on a fun day out to a local farm to feed the
    animals and ride the tractors as part of the store's Side
    By Side project.
    While at Hall Hi
    Farm, colleagues
    presented...

  • Knockout act at Leeds Savacentre 17

    Leeds Savacentre has taken part in its third annual It's A Knockout
    competition to raise money for Imperial Cancer. Sofar, the store
    has collected more than £5,000 for the cause.
    Getting customers jumping up and down with...

  • Still slim after all these years 17

    Diana Rogers, a part-time
    cashier at Broadcut store, is
    becoming a bit of a regular in
    the Weight Watchers
    magazine. After her first
    appearance in 1996, Diana
    has now been featured in the
    June 2000 issue.
    Diana was...

  • West Hove's pennies pay for hospice 17

    West Hove store
    manager Steve
    Woodrow has
    presented a
    cheque for
    £3,000 to the
    Leo House
    Children's
    Hospice Appeal
    run by the
    Brighton Lions.
    The money was
    raised through
    the store's Penny
    Back scheme.
    The...

  • Quick crossword 18

    ACROSS
    1.
    4.
    9.
    10.
    11.
    12.
    14.
    18.
    19.
    21.
    22.
    23.
    Terror(6)
    Wildly rash (6)
    Trouble (13)
    Assemble (7)
    On high (5)
    Instant (5)
    Pier (5)
    Pure(5)
    Release (7)
    Copy (13)
    lngenious(6)
    In the mind...

  • Solutions to July/August's wordsearch and crossword 18

    Major
    McEnroe
    Cleese
    Constable
    Kennedy
    Steed
    Carre
    Hurt
    Lennon
    Across:
    1 Scarlet fever;7 Later; 8 Hedge; 9 Inn;
    10 Misguided; 11 Thrush; 12 Stigma;
    15 Concerned; 17 Egg;18 Thing; 19 Upset;
    21 Near relative.
    Down:
    1...

  • Win a "For Georgia's Sake" pack from Pure Organics 18

    a "For Georgia's Sake"
    pack from Pure Organics
    "For Georgia's Sake" from Pure Organics is a range of frozen,
    convenience food for everyday use that's safe, unadulterated and
    organic. It's in selected stores and the good news...

  • Wordsearch 18

    CAN you match these
    American cities with
    thestatestheyarein?
    Words are written
    horizontally and
    vertically, not diagonally
    or backwards.
    THECITIES
    1. SaltLakeCity
    2. Miami
    3. Denver
    4. Detroit
    5. Boise
    6. Honolulu
    7....

  • April/May competition winners 19

    Winning the £25 crossword is Edward Mealing at Stockton Savacentre.
    The £10 wordsearch prize goes to Geraldine Law at Fallowf ield.
    Packing for a weekend break for two at any Marriott Hotel of their choice thanks
    to Pataks...

  • Fare comment - Spaghetti Carbonara 19

    You don't hasta be a pasta master to follow this simple spag recipe.. INSAUEP WATER
    .UMILALPEKflPAT
    WITH A BITE) ITALIAN BACIONT^
    +5O0ML WH-IPPINGCREAAA
    + BRING- TO
    SOIL
    UNTIL PASTA IS HOT
    SPRINKLE WITH
    CHOPPED...

  • Passionate about food 19

    This month, company innovation chef Steve
    Parkins comes up with something to do with garlic
    that will take your
    breath away... Here's a quick, yummy way with garlic
    that gives you all the flavour, without
    enlivening your...

  • Top-class entertainment 19

    Paramount and the journal are offering you the chance
    to win either one of ten Rugrats videos or five Top Curt
    DVDs.
    Who can forget the movie that turned Tom Cruise
    into a major heart-throb and star of the screen? The
    great...

  • Customer comments 20

    heartfelt than
    Bletchley customer Jackie Clir
    I would like to offer my heartfelt
    thanks to two of your staff, who g
    me so much assistance and moral
    support when my sister fell over in tht
    carpark.
    The two young men took...

  • Diamond service turns up ring 20

    n Northwich customer Mrs Evans lost her
    nond ring in Cheshire store, colleagues rose
    lallenge of finding the tiny piece of
    v and searched all the areas where it
    search was fruitless initially, but next
    I Dudley discovered the...

  • Steve's a TV star in his own lunchtime 20

    own lunchtime
    Mrs Dawes was convinced the television she
    bought from St Clares' store was faulty, so she
    contacted the store's electrical section assistant
    manager Steve Furze. Dismayed at the news, Steve visited
    Mrs Dawes...

  • Thornhill colleagues deserve a medal 20

    Customer Tom Kelly and his wife ran into a bit of bad luck
    when they were collecting Millennium Medalsat Thornhill
    store for their disabled son. At the height of the promotion,
    they were both taken into hospital, leaving them...

  • Wedding request bears fruit 20

    ien a couple asked Ripley store to provide
    orative fruit bowls for their wedding-brea....
    )les, colleagues Lynne Newton-Taylor and Sue
    ngdon jumped at the opportunity.
    They spent hours of spare time improving their
    owledge at...