'The Journal', April 2001

Table of content

• Contents
  02

  features
  tuning into Taste
  the launch of the Taste Network
  Welsli stores display local colour
  the regionality programme in Wales
  pull up a seat at the Blue Parrot Cafe
  the healthier range for cool kids
  Streatham shapes...

• If I were boss...
  02

  Seizing powerthis month is
  Hempstead Savacentre customer
  service assistant, Jane Crittenden...
  From my experience, there are two kinds of boss - one who tells you
  what to do, wants it done yesterday and gives no thanks when it...

• Bites - Haverhill's Unusual Delivery Makes Headlines
  03

  bites
  HAVERHILL'S
  UNUSUAL
  DELIVERY
  MAKES
  HEADLINES
  Haverhill store in
  Suffolk took
  receipt of a highly
  unusual delivery
  on 19 February
  when an
  expectant mother
  gave birth to an
  81b 10oz girl in the
  store's car...

• Company pulls together in face of foot and mouth
  03

  ALL AREAS of the company have been pulling together to
  ensure shelves are stocked throughout the foot and
  mouth crisis, with the business continuity team
  monitoring the situation on a dally basis.
  The increased demand on meat...

• Sainsbury's leads the field in environmental performance
  03

  SAINSBURY'S HAS been named as the leading food retailer for the second
  year running In the Index of Corporate Environmental Engagement and
  Performance, published by Business In The Environment.
  The company was also ranked third...

• Bites - Bank Colleagues Confer
  04

  bites
  BANK
  COLLEAGUES
  CONFER
  Sainsbury's Bank
  held its first
  conference for
  banking-centre
  colleagues last
  month in
  Birmingham.
  All attendees were
  given an outline of
  the strategy
  Sainsbury's Bank
  will be using...

• Homebase sale finalised
  04

  THE DEAL by Schroder Ventures to purchase
  Homebase for £969 million has now been completed
  with ownership of the home-enhancement chain
  transferring from J Sainsbury pic to Schroder
  Ventures on 2 March.
  Sainsbury's is...

• New clothing range launches this month
  04

  SAINSBURY'S IS to launch its exclusive new range of
  quality clothing, Jeff & Co, by the end of this month.
  The range, which boosts Sainsbury's non-food offer,
  has been put together by renowned designer Jeff Banks,
  and...

• Schools scheme enters sixth year
  04

  EQUIPMENT FOR SCHOOLS, launched on 18 March and
  running until 9 June, is now into its sixth successful year.
  During the past five years, Sainsbury's has given away
  more than £26 million worth of equipment to at least
  20,000...

• Supply chain focuses on food quality
  04

  A MAJOR campaign has been launched to raise awareness and
  communication of food quality and safety in the supply chain.
  Focus groups were held late last year with management and
  warehouse colleagues at all Sainsbury's regional...

• Calcot's the toast of the off-licence trade
  05

  CALCOT SAVACENTRE has won the 2000 Off Licence Of The Year
  Award (Multiple Grocer category) in the Carlsberg-sponsored awards
  programme run by Off L/cence News.
  At the recent awards evening at Castle Ashby in...

• Chefs rustle up tasty sum for Comic Relief
  05

  THE FOOD Centre at Blackf riars was transformed Into an exclusive
  restaurant called Le Nez Rouge on Red Nose Day, 16 March.
  Colleagues and suppliers bid for each of the 36 places in the
  "restaurant" via an auction run through...

• Reinvigoration programme rolls on with vim
  05

  THE NEW store programme moves on
  apace this month with two new stores
  opening on 10 and 26 April - at Romford
  in Essex and Berryden in Aberdeen,
  respectively.
  The Romford store is a 60,000 sq ft
  supermarket and...

• Enjoy easy access to your pension plan
  06

  Go online to see how your
  J Sainsbury Personal
  Retirement plan Is doing.
  LEGAL & GENERAL has created a
  new web site especially for
  Sainsbury's colleagues. Not only
  does the site give you all the facts
  you need to know about...

• Fish sales help keep seaman's mission afloat
  06

  THE MONEY Sainsbury's
  raised on National Sea
  Fish Day in December for
  the Royal National
  Mission to Deep Sea
  Fishermen-which helps
  families of fishermen lost
  at sea - has been counted
  and an impressive
  £18,465 has...

• Norway beckons for seafood competition winners
  06

  THE LAUNCH of the frozen-seafood categorymanagement
  plan was marked with
  a sales competition, sponsored by leading
  seafood supplier Youngs Blue Crest Seafoods
  Limited.
  The competition was open to all stores, with
  the one...

• Sainsbury's wins deafblind-friendly vote
  06

  DEAFBLIND PEOPLE have voted Sainsbury's best corporate
  chain store for its commitment to providing better service to
  deaf blind customers.
  Statistics show that one in four people with combined
  sight and hearing loss go without...

• Taste of the future
  07

  The Taste Network
  is a joint venture
  between
  Sainsbury'sand
  Carlton which will
  soon be offering
  home-delivery
  orders via
  interactive
  television. To
  celebrate Taste's
  launch, the journal
  is offering ten lucky
  readers...

• Basingstoke puts new principles into practice
  08

  PERFORMANCE AMONG colleagues employed on the non-perishables early
  shift at Basingstoke distribution centre has been transformed after applying
  the supply chain's "7in3" principles of focusing on the importance of...

• Bites - New Employee Handbook on the Way
  08

  bites
  NEW EMPLOYEE
  HANDBOOK ON
  THE WAY
  An updated
  employee
  handbook Is to be
  Issued to all retail
  colleagues by the
  end of June to
  replace the
  current version.
  On receipt of the
  new handbook,
  colleagues will...

• Last call for supermarket council reps
  08

  ELECTIONS ARE taking place this month to select representatives
  for Sainsbury's Staff Council (SSC) - the colleagues' body which
  looks at corporate issues affecting Sainsbury's Supermarkets
  Limited.
  If you are a local-council...

• Lottery luck motors Marie's way
  08

  TOP PRIZE in the Sainsbury's Staff Association's
  Lucky Lottery Megadraw - a Vauxhall Astra 1.6
  Club - has been scooped by Marie Wilkinson,
  senior delicatessen assistant at Merry Hill store In
  the West Midlands.
  The prize is...

• Welsh stores display local colour
  09

  Customers in
  Wales found St
  David's Day had a
  little extra local
  flavouroni March
  -thankstoa
  special nationaldress
  event and a
  whole range of
  local products
  being sold as part
  ofthecompany's
  regionality
  programme....

• Blue Parrot flies through quality tests
  10

  A NUMBER of products from the newly-launched Blue
  Parrot Cafe range for children have been put through
  customer taste tests in recent weeks - namely the
  Product Quality
  Monitor. There are
  currently 150 products
  in the Blue...

• London Colney curries favour with curry lovers
  10

  LONDON COLNEY demonstrated the art of
  curry-making when the UK's leading
  authority on Indian cookery, Meena Pathak,
  paid the store a visit to give customers a
  taste of her exclusive new range.
  Meena and instore chef Stuart...

• Pasteurised-egg trial cracks on in a dozen stores
  10

  THE "DIPPY EGG" is back on the menu thanks to the innovative
  new technology developed by Sainsbury's which enables eggs
  to be pasteurised in their shells.
  The eggs look no different from normal eggs except for the
  white being...

• Sainsbury's socks it to the opposition
  10

  SAINSBURY'S IS the first supermarket to come to the rescue
  of men with big feet.
  The new XXL range of socks for men with size 11-14 feet,
  will ensure a more comfortable fit for those who have always had
  to sgueeze into...

• Passionate about food
  11

  Last month's launch of
  the Blue Parrot Cafe
  range has inspired
  company innovation
  chef Steve Parkins to
  come up with two
  delicious recipes
  especiallyforkids-
  Saucy Sorbet an6 Hot
  Kiwi and Custard witti
  Toasted Mini...

• Pull up a seat at the Blue Parrot
  12

  Persuading
  youngsters to eat
  more healthily has
  always been an
  uphill task. Now
  Sainsbury'sis
  tackling this ageold
  problenn with ]
  an inspired new
  range containing
  all the foods kids
  love-andlessof
  the things...

• Streatham shapes up
  14

  Sainsbury's accounts department in Streatham has been
  transformed from a 1960s paper factory' to a modern,
  financial powerhouse handling £20 billion of Sainsbury's
  money every year, thejournal discovers how a fresh
  management...

• Investment in knowledge brings tangible return
  16

  Sainsbury's is the first major food retailer to achieve corporate
  Investors in People recognition, the journal looks at how
  the learning@Sainsbury's training framework helped with
  the achievement. It's taken three years,...

• Express yourself
  18

  no discount for petrol?
  Wayne Griffin, pharmacist,
  Courthouse Green:
  I have been working for
  Sainsbury's for just over a year and
  I have recently received my staff
  discount card.
  This has certainly made a dent
  in my...

• Cartoons
  19

  It's a recycled plastic cup, see? There's the lipstick mark!

• Salient points
  19

  charitable Coreys Mill
  Kathleen Sweetman, catering assistant,
  Coreys Mill:
  I would like to extend a big thank you to all
  colleagues at Coreys Mill who so generously
  contributed to f undraising for my granddaughter
  and the...

• Canley life savers
  20

  THREEX:OLLEAGUESat
  Canley have been honoured
  for helping save the life of a
  53-year-old customer who had
  suffered a heart attack instore.
  Debbie Hopkins, Tina
  Doherty and Lyn Simons are
  qualified first-aiders and
  bravely...

• Fareham goes fishing for better figures
  20

  FAREH AM COLLEAGUES made a real go of
  National Seaf ish Day by dressing up in fishy
  gear. Meat assistant Rob Cooper donned a
  seagull's outfit while frozen food assistant
  Andy Jackson went to work as a fisherman.
  The promotion...

• Graham bakes bountiful harvest
  20

  GRAHAM BRISCOE, baker at
  Durham, makes the Harvest
  Festival Bread each year for local
  school Framwellgate Moor. Here he
  is pictured with his latest creation. CREATIVE
  CRUST...
  Graham
  Briscoe's
  festival bread in
  the shape...

• Peterborough party takes on fancy theme
  20

  PETERBOROUGH HELD a festive party lunch for
  colleagues, who all came infancy dress.
  Pictured I to r are: John Cockshott, Simon
  Plumpton, Michael Cuthbert, Andy Nahajski,
  Matt Douglas, Krystian Tatum, Andy Hutchings,
  Andy...

• Ross Kemp accepts grant
  20

  for
  Ex-EastEnders star, Ross
  Kemp, was at his local Nine
  Elms store to receive a
  cheque for £48,000 from
  trading director Ian Merton
  on behalf of fragile bone
  charity, the National
  Osteoporosis Society (NOS),
  of which he...

• Trolley win makes a difference
  20

  HEDGE END store held a trolley-dash
  competition to see which customer could
  collect the most Taste the Difference
  products.
  The contest was broadcast on radio
  station South City FM, and the winner,
  Jenny, managed to jam just...

• Braintree's visitors pack a few surprises
  21

  BRAINTREE'S LOCAL
  scout group bagpacked
  over the
  festive period and
  raised more than
  £800 for its fund.
  Meanwhile,a surprise
  visitor during the
  period was retail
  director Robin
  Whitbread,whowas
  amazed by...

• Pop stars spice up life at Alperton
  21

  THE SPICE Girls made a special guest appearance at
  Alperton store - just two miles from their usual Wembley
  haunt - under the guise of the "Old Spice Boys".
  Entertaining the troops were
  store manager Tony "Posh" Lewis,
  duty...

• Romance alive and well at Fairfield Park
  21

  FAIRFIELD PARK made Valentine's Day a special
  occasion for customers and colleagues alike. The store
  provided fabulous displays and a floral-wrapping
  service, wtiile the bakery team produced special lines of
  heart-shaped...

• Stores collect cash for quake victims
  21

  TEWKESBURY ROAD and Dulwich store colleagues have been involved In
  raising funds for victims of the recent earthquake in India.
  Two part-time workers at Tewkesbury Road in Cheltenham have been
  giving up their days off to...

• Wild about her Rover
  21

  MARGARET WEBSTER, payroll
  clerk at Derby's Kingsway store, is
  driving a brand new car after
  racing away from colleagues in
  her district's SSA raffle.
  Margaret was so chuffed she
  sold her old car after receiving
  the keys to...

• December competition winners
  22

  Winning the £25 crossword is Anne Glew at Kimberley
  For a list of the winners in the rest of the competitions featured in the December
  issue, please send an SAE to the journal at the address on page 2.

• Quick crossword
  22

  ACROSS
  1. Uncertain (12)
  7. Abrupt (5)
  8. Seat (5)
  9. Can (3)
  10. Gourmet (9)
  11. Ditch (6)
  12. Racial (6)
  15. Smartened up (9)
  17. Course (3)
  18. Cellar (5)
  19. Consent (5)
  21. Alienation (12)
  DOWN
  1. By amount...

• Solutions to March wordsearch and crossword
  22

  Pyramid
  Pentagon
  Across: 4 Balance; 8 Rooted;
  9 Affront; 10 Temper; 11 Unique;
  12 Conclude; 18 Tattered;
  20 Gemini; 21 Damsel; 22 Cordial
  23 Planet; 24 Recedes.
  Down: 1 Protect; 2 Torment;
  3 Reveal; 5 Affluent; 6...

• The coolest offers in town
  22

  Paramount and the journal are offering you tfie
  chance to own a DVD of the coolest dude
  around. Shaft is released on DVD on 9 April
  and five readers have the chance to win a copy, i
  Samuel L. Jackson plays Shaft and...

• Wordsearch
  22

  Can you find the female stars of
  the films listed below? To help
  you, we've given their first
  names.
  1. The African Queen:
  Katharine (7)
  2. The 6;gS/eep: Lauren (6)
  3. Barbare//a: Jane (5)
  4. C/eopatra: Elizabeth (6)
  5....

• Exclusive 15% off a Telegram Teddy
  23

  "the inspired alternative to flowers"
  If you are looking for an ideal gift for any
  occasion, whether It be a birthday, an apology
  or a simple declaration of love, the journal Is
  offering you the chance to send something...

• Fare comment - Roasted Red Snapper with Salsa
  23

  Spice up your Easter with this snappy dish.

• Get into the spirits with Thomas Lowndes
  23

  Four readers have the chance to win a selection of top alcohol
  brands from Thomas Lowndes & Co - part of Allied Domecq (UK)
  Ltd. It's a prize that could make your Easter celebrations extra
  special.
  Thomas Lowndes supplies...

• Customer comments
  24

  verwhelmin
  generosity
  Durham customer, Audrey Loughth
  A SINCERE thank you for the kindne;
  shown to me and my son, who was ta
  ill in your store.
  He'd just spent a very busy week;
  work and was troubled by indigestion'
  a long...

• Louise shows Ronald McDonald how it's done
  24

  >w it's done
  _ T CUSTOMER, Mike Wellington felt let down
  jien'a local McDonald's restaurant was unable to host!
  birthday party for his son and six friends. r'
  To the rescue came coffee shop assistant Lof'"
  '-"•ns and...

• Redditch keeps puncture victims buoyant
  24

  BAD LUCK struck when Redditch customers, Mr and Mrs
  Harris, developed a puncture, then discovered the airsupply
  pump in the store's petrol station was defective.
  To get the Harrises back on the road, duty manager
  Simon Tennent...

• Stereo service hits high note
  24

  THE SON of Chaddesden customer David Prince was
  heartbroken when the stereo system bought for him
  turned out to have a fault.
  And the heartbreak continued as - before Mr Prince
  could return the system - t he family moved to...

• Sweetening a bitter pill
  24

  WHEN A thief stole a purse from 93-year-old Mrs Strong's
  trolley in Brighton's Lewes Road store, all was not lost.
  Customer service assistant Val Ayling gave her a cup
  of tea and called a taxi to take her home, with her...

• Tracey save children from red nose blow
  24

  IN THE run-up to Red Nose Day, a Merry Hill customer wished to
  buy 25 red noses for pupils at a special-needs school, but the
  store had sold out.
  Customer service assistant Tracey Edmunds couldn't
  bear to think of the children...