'The Journal', November 2002

Table of content

• Contents
  02

  contents
  features
  balancing act 7
  work-life balance - it can work
  back to the future 8-9
  how Sainsbury's is renewing its
  focus on graduates
  farming out the problems 12-13
  howthe Partnership in Livestock
  scheme is reaping...

• Forward View
  02

  From retail support director Graham Nayior
  We are now approaching our busiest time of the year
  and it never fails to amaze me when I see the energy
  and enthusiasm with which stores tackle the
  Christmastrading period.
  I...

• If I were boss...
  03

  David Orrf rem retail change lias several
  ideas for making Sainsbury's top of the shops.
  Food retailing in the UK is now close to saturation
  point with foreign investors such as Wal-Mart
  eagerly eyeing our market and if I were...

• Shorehead bakers on a roll
  03

  SHOREHEAD BAKERS are hot stuff
  - and that's official! The bakery
  team won the coveted title of Instore
  Bakery Team of the Year at the
  Baking Industry Awards in October.
  It's the fourth consecutive year
  that Sainsbury's has...

• Tops for organics
  03

  IT'S OFFICIAL - Sainsbury's has won
  the Soil Association's Organic
  Supermarket of the Year award.
  More than 1,000 consumers and
  nine expert judges voted Sainsbury's
  top supermarket for Its commitment
  to organic...

• From concept to shelf in record time
  04

  A REVOLUTIONARY new
  collaborative product development
  system (CPD) is bringing huge
  benefits in time and money.
  The Internet-based system
  allows Sainsbury's and its suppliers
  to work on a project and update
  information in...

• Mike Atherton opens up
  04

  FORMER ENGLAND cricket captain
  Mike Atherton bowled over business
  centre colleagues when he visited
  IHolborn to open the gym and sign
  copies of his autobiography.
  Opening Up.
  Nearly 300 colleagues bought
  the book and gueued...

• Retail Eye
  04

  the journal's keeping an eye on the retail
  world as reported in the national, trade
  and regional press.
  • Morrisons has increased its expansion plans
  following interim figures, which revealed pre-tax
  profits of £114.5m, up...

• Charity chequepoint
  05

  FIVE CHARITIES are now £5,000
  better off thanks to the Guardian
  Charity Awards supported by
  Sainsbury's.
  The winners came to the
  business centre in October to
  receive their awards from chief
  executive Peter Davis and...

• Let us entertain you
  05

  WATCH OUT Amazon, Sainsbury's is looking for a share
  of the online entertainment market with the launch of a
  new entertainment web shop.
  More than 250,000 CDs, DVDs, videos, books and
  computer games are now on sale...

• Ross goes out on a high note
  05

  SHAW'S CHIEF executive Ross
  McLaren retired in October
  after 35 years with the
  Sainsbury Group. And he goes
  out on a high after being named
  Person of the Year by the
  Connecticut Food Association.
  Ross joined Sainsbury's...

• Bags better
  06

  INTRODUCINGTHESuper-Shopper
  - a brand new reusable shopping
  bag aimed at cutting down on
  carrier bag wastage.
  The brighly-coloured, washable
  Super-Shopper is made of woven
  polypropylene and can carry twice
  the volume of...

• Bites - Top of the shops
  06

  Bites
  TOP OF
  THE SHOPS
  Sainsbury's has
  come top in the
  Grocer's
  "Storewatch"
  survey for three
  weeks running. In
  the first week,
  Sainsbury's had
  the cheapest
  basket of qoods
  and Arnison
  Centre Durham
  was praised. In...

• Key to successful kiosks
  06

  |REWARD KIOSKS are now better than ever - both
  *" ' and out. Just swipe your Nectar card and see for
  !lf.
  reral new programmes have been introduced to
  re the kiosks' content, especially if customers
  •e In a hurry. For...

• These boots were made for walking
  06

  TWO INTREPID store managers
  from Armagh - Jim O'Mahoney
  and Nick Fletcher - completed a
  sponsored walk with a difference
  when they spent 10 days stopping
  off at Sainsbury's seven stores in
  Northern Ireland. The event
  raised...

• Balancing act
  07

  Work-life balance
  -it'sall about
  getting the best
  mix for both
  colleagues and
  the company. In a career spanning 40 years or
  more, most people will need
  flexibility in their working lives at
  some time or anottier....

• Back to the future
  08

  The youth of today are the
  leaders of tomorrow. f/7e
  yoL/rna/reveals how
  Sainsbury's is renewing its
  focus on graduates. Everyone knows Sainsbury's is all
  about food. But products don't
  source themselves, market
  themselves,...

• Going nuts
  10

  Imagine if you had to examine the
  ingredients of every single product on
  your shopping list. That's exactly what
  nut allergy sufferers have to deal with. A nut allergy is so serious - eating
  even small amounts of nut...

• In season
  11

  Jane Curran, food and drink editor of
  Sainsbury's Magazine talks comfort food.
  It's November and the store is full of Christmas cheer
  - or not - depending on how much of a humbug you
  are. Halloween and Bonfire Night are over,...

• It's in the bag
  11

  THE FIRST fresh ground coffee bag has hit the market.
  Until now, there had never been an easy, mess-free
  way to make the perfect single cup of fresh ground
  coffee, as coffee buyer Alex Kerlogue was all too aware.
  "We know many...

• Pamper your little ones
  11

  LOOK OUT for new Pampers baby
  vouchers in-store from 14 November.
  Exclusive to Sainsbury's, tfie
  vouchers are sold in the same way as
  Sainsbury's gift vouchers but will be
  redeemable solely on Pampers
  products at...

• Farming out the problems
  12

  Sainsbury's Partnership in Livestock scheme is reaping
  real benefits. Carol Trewin, former editor of Farming
  Today, has been down on the farm to see for herself. Without Sainsbury's, life would be
  very different for West...

• The merriest Christmas yet
  14

  Sainsbury'sis
  gearing up for its
  biggest Christmas
  party yet building
  on last year's
  success. Sainsbury'sput little promotional
  effort behind its Christmas party
  lines last year. It didn't need to, they
  took off largely of...

• Outstanding donor award
  16

  SHAW'S WAS awarded an
  Outstanding Donor Award by the
  Rhode Island Community Food
  Bank at a recent ceremony. The
  award recognises Shaw's
  contribution of food weighing
  more than one million pounds
  donated over the last year,...

• Shaw's sends customer to Iceland
  16

  IT'S NOT often stores send a customer home, but that's
  what Shaw's did in October.
  Shaw's marketing department held an in-store
  promotion for customers to win a trip to Iceland when
  they bought Icelandic Water.
  The winner was...

• Sister cities
  16

  It's Braintree's turn for the sister cities treatment
  this month, f/ie/ourna/compares life in Braintree
  Massachusetts and Essex. Braintree, Essex
  According to store
  manager Mervyn
  Chilvers, it's the people
  at Braintree who...

• Gaby's good book guide
  17

  the journal caaqhtup
  with Gaby to find out how
  important books are to
  herand her baby.
  journal: how old is your baby?
  Gaby:16 months.
  journal: what books do you read
  with her?
  Gaby: her favourites at the
  moment are The...

• Oh baby, you're a winner
  17

  THEWINNER of this year's
  Sainsbury's Baby Book Award is
  Annie Kubler's beautifully
  illustrated and fun baby book,
  Head, Shoulders, Knees and Toes.
  Gaby Roslin, TV presenter and
  celebrity mum presented Annie
  with her award...

• Win books for your baby
  17

  We've got a copy of each of the five
  shortlisted booits in the
  Sainsbury's Baby Book Award -
  including a signed copy of Annie
  Kubler's winning book - to give
  away to a colleague.
  If you'd like to win, just put your
  name and...

• Fresh flavours from Lurpak
  18

  New to Sainsbury's this
  winter comes a deiicious
  new range of Lurpak
  flavoured butters created to
  add life to your cooking.
  Lurpak with Mediterranean
  Herbs, Lurpak with Lime &
  Chilli and Lurpak with Crushed
  Garlic, have...

• July/August competition winners
  18

  Winning the £25 crossword is Terence Hope, at Taplow. The £10 wordsearch
  goes to Caroline Allen, at Haverhill.
  For a list of the winners in the rest of the competitions featured in the
  July/August issue, please send an SAE to...

• Pop quiz answers
  18

  pop quiz answers
  t: Eternal Flame 2: Pretenders 3: John Lennon 4: David Bowie 5: You Can't Hurry Love 6: / Cot You
  Babe 7: David Bowie 8: Never Conna Give You Up. 9: Bee Gees 10: Especially For You.

• Quick crossword
  18

  ACROSS
  1. Promotion (11)
  9. Survive (7)
  10. Contact (5)
  11. Of the country (5)
  12. Shorten (7)
  13. Safe (6)
  15. Away (6)
  18. Ennlnent conductor (7)
  20. Kingly (5)
  22. Tend In sickness (5)
  23. Insanity (7)
  24. Plight...

• Solutions to October wordsearch and crossword
  18

  Across: 1 Mistakes; 5 Seem;
  9Afar;10Scorched;nTrain;
  12 Chianti;13 Forget oneself;
  18 Reprisal; 19 Eats; 20 Dreamed;
  21 Staid; 22 Gash; 23 Wanderer.
  Down: 2 Inferno;3Turning;
  4 Encyclopaedia; 6 Enhance;
  7 Midriff; 8 Arrive;...

• Wordsearch
  18

  Can you identify the
  radio code words for
  the letters listed below?
  You'll find the answers
  in the grid written
  eltherverticallyor
  horizontally.
  E
  G
  S
  H
  B
  0
  T
  R
  K
  V

• Babylicious weekend treat
  19

  Babylicious is launching an innovative new range of
  frozen baby food into Sainsbury's in November. And to
  celebrate, one lucky reader can win a two-night break at
  Luxury Family Hotels' MoonFleet Manor in Dorset.
  BABYLICIOUS...

• Fare comment - give your lamb a bit of a kick with...Lamb Pepper
  19

  ONION INTO
  SMALL a/BBS
  ANPSAUTE IN UTTLB
  OUVBOIL UNTIL
  O'sTc 300 6-LAMB
  SHOULDER INTO
  2CM CUBES ANP
  APPTV
  ONIONS.
  JPUCS TOCOW
  ' HEAT, COVER-h
  COOKfORAPPRO>(.
  'EFTMEAT
  BROWNS, APP
  250 ML REP W/NB,
  ITSPCHOPPEP...

• One for the family
  19

  Five colleagues and their families could be
  enjoying a day out at eittier Drayton Manor Family
  Ttieme Park or Legoland in Windsor, ttianks to
  Robinsons - the UK's number one squash
  brand.
  Robinsons - part of the Britvic...

• Express yourself
  20

  boxing clever
  Dee Barker, admin mani
  Christchurch:
  Our store has been nominated to
  open on Boxing Day. Does the
  company not agree that the
  trading hours we operate at
  present -7am until midnight -
  give our customers enough...

• Cartoon
  21

  Tis elasticated waist is great! It feels like I'm not wearing a skirt at all!!

• Salient points
  21

  waistbands and badges
  Maria Dean, customer service assistant. East Ham:
  I, and my fellow female cashiers who either wear skirts
  or trousers, think we would be more comfortable if
  these were elasticated around the waist. I have...

• Banking on success
  22

  A SMART new Mazda is wheely pulling in the crowds at Marsh Mills - to
  the delight of the banking team (pictured). It is on display at the store to
  help promote Sainsbury's car insurance - and is the top prize in the
  store's...

• Challenging times
  22

  THREE TEAMS from Sainsbury's - two from Holborn
  business centre (from trading and finance) and one
  retail team from region 31 - battled it out against
  57 other teams from ten countries across
  Europe to take part in the Cisco...

• Going that extra mile
  22

  FOUR COLLEAGUES from occupational
  health at Holborn business centre
  Walked The Walk and raised more than
  £1,180 for Cancer Research UK.
  The event - one of many taking place
  across the country throughout the year -
  was to...

• In Brief
  22

  When Christine Foster, a member
  ' of the bakery team at NEWPORT,
  gave birth to baby Rhyan earlier
  this year, her colleagues penned a
  poem in his honour:
  Dough it may be a long time before
  Rt)yan,
  Who is barley out of...

• Sainsbury's does time
  22

  BULLWOOD HALLS Prison in Essex
  was the latest venue to benefit from
  an introduction to the benefits of
  Sainsbury's Be Good To Yourself
  range. Rayleigh Weir's food sampler,
  Wendy Oakley (pictured left), and
  Carol Linge, store...

• Let's hear it for nectar
  23

  SHOPPERS AT Newbury heard the
  message about the launch of Nectar ioud
  and clear - thani Sylvester. Brian, a regular customer at
  the store, offered his services for free to
  marli the occasion.
  He was...

• Light relief
  23

  COLLEAGUES AT
  Harlow raised almost
  £2,500 when they
  organised a tombola
  to raise funds for
  Comic Relief. The
  event coincided with a
  non-uniform day
  which saw colleagues
  donning either
  something red or
  clothing...

• Pure and sample
  23

  INSTEADOF waiting
  for customers to
  cometothem,
  colleagues at
  Wakefield decided to
  take their products to
  the public, by holding
  free sampling events
  at local venues.
  Freefrom and Be Good
  To Yourself...

• Ted strikes gold
  23

  WHEN TED Hurdle is not working
  as a trainer at Newhaven, he is
  likely to be found at a wrestling
  match - either coaching or
  refereeing.Andhis
  achievements have just
  landed him a gold award for
  50 years' service to the...

• The winning team
  23

  WHEN BRAMINGHAM PARK
  decided to sponsor a local footi
  team it had no idea just how I
  successful the outcome woul(M
  Founded in April this year, t l
  Ramsey Youth FC-with the |
  support of team manager Terri
  Murphy (pictured) -...

• Don't forget the turkey
  24

  don't forget the turkey
  Salnsbury's is offering a complete Christmas
  ^ordering service this year Customers can order
  their turkey, wine or gifts at Sainsbury's. It's a great
  ^ay to take some of the stress away from
  ^Christmas...

• Return of the heroes
  24

  The Great Service
  Hero Awards-after
  their success last
  year-are back for
  this Christmas.
  The rules are simple: all colleagues
  should be on the look-out for
  examples of great service, no
  matter how big or small, during...