'The Journal', July/August 2004

Table of content

• Contents Page
  02

  features
  fresh look for clubs 11
  expert advice and great offers for
  new parents and drink aficionados
  Sainsbury's with 12-13
  Bells on
  Why the acquisition of Bells Stores
  is good news for Sainsbury's this summer, shopping...

• Forward View
  02

  By Tim Pile, chief executive of
  Sainsbury'sBank
  Welcome to the July/August issue of the journal
  where we celebrate summer. We've got lots of
  products In-store to tempt mums and kids during the
  long summer holiday - and help...

• If I were Boss
  03

  Chloe-Louise Bell, a general merchandise
  assistant at Castle Court store in Bristol,
  tells us what she would do if she was a
  store manager
  If I ran our store for the day I would lool< at my front-line
  workforce - the people...

• New Face on Board
  03

  PHILIP HAMPTON has been appointed
  as chairman of J Salnsbury pic. Philip
  joined the board and tool< up his new
  role on 19 July.
  Philip was group finance director of
  Lloyds TSB Group pic from 2002-2004
  and group finance...

• Trading Update
  03

  SAINSBURY'S ANNOUNCED its
  trading figures on 1 July. Total sales
  for quarter 1 were up 1.9 per cent -
  helped by buoyant trading volumes
  in petrol. However, the company's
  profits for this financial year are
  lil

• It's Even Money at Sainsbury's to You
  04

  the journal is keeping an eye on the
  retail world as reported in the national,
  trade and regional press
  • Morrisons has confirmed reports that it may
  sell up to 120 smaller Safeway stores in a bid to
  improve the performance...

• One in a Million
  04

  CHIEF EXECUTIVE Justin King has sent a
  questionnaire to one million Sainsbury's
  customers asking them for their views on how to
  make Sainsbury's better for them.
  The questionnaire focuses on three main areas
  -quality, service...

• Retail Eye
  04

  the journal is keeping an eye on the
  retail world as reported in the national,
  trade and regional press
  • Morrisons has confirmed reports that it may
  sell up to 120 smaller Safeway stores in a bid to
  improve the performance...

• Bells Ring up Three Awards
  05

  COLLEAGUES AT Bells Stores have voted the retailer "best company as
  voted for by staff" in the annual Convenience Tracking Program awards on
  IJune.
  The awards celebrate the best in the convenience store industry and
  are voted...

• Five Star Success
  05

  SAINSBURY'S HAS scooped five
  categories in the prestigious
  SuperMeat awards including Best
  Welsti Store for Swansea.
  Swansea fresti food assistant
  manager Adrian Purdey was
  deligfited and proud to win the
  award.
  He said:...

• Silver Service for Safety
  05

  CENTRAL LOCATIONS Facilities
  Management (CLFM) clinched a
  prestigious silver award from the
  Royal Society for the Prevention
  of Accidents (RoSPA).
  The award recognises that
  Sainsbury's has achieved a very
  high standard of...

• Bags More Recycling
  06

  NEW IN-STORE plastic bag recycling centres
  are set to help Sainsbury's reduce the number
  of carrier bags ending up in landfill sites.
  The recycling centres are now in all stores
  except Locals and Centrals, helping...

• Easy PC
  06

  RESTON STORE now has an
  interactive PC in its coffee shop, thanks
  to an initiative by Preston City Council.
  Funded by an EU grant, the PC
  enables customers to access local
  council services and the Sainsbury's
  web...

• Stamping Down on Too Much Post
  06

  THERE'S BEEN a big drive to reduce store post over
  the last year - and it's working.
  It all started when the Retail Communications
  team spent a week in West Park Farm, Folkestone,
  monitoring every single piece of communication...

• Blooming Marvellous
  07

  SAINSBURY'S WON its eighth consecutive gold
  award at this year's Chelsea Flower Show in
  recognition of its top guality fresh British fruit,
  vegetables and flowers.
  The stand featured fresh produce from 72
  suppliers. A feast...

• Recipe for Success
  07

  THIRTEEN-YEAR-oldJamie
  Galbreath from Linlithgow is
  looking forward to his next trip to
  Sainsbury's. That's because Jamie
  has won the Scottish Healthy
  Living Food Challenge and his
  winning dish - Chicken and
  Vegetable Toad...

• Sainsbury's Response to the Obesity Debate
  07

  SAINSBURY'S HAS welcomed the
  Health Select Committee report on
  obesity which warns that obesity is
  becoming one of the biggest social
  and medical problems facing adults
  and children. Sainsbury's believes
  that along with...

• Are You Up for the Cup?
  08

  HAVE YOU and your colleagues raised money for charity
  recently? Then don't forget to apply for Local Heroes.
  You'll receive up to £500 for your chosen cause, and you
  may win Sainsbury's coveted Charity Challenge Cup.
  Whether...

• Bites - Sainsbury's Hits Back at Salt Claims
  08

  iHtes
  SAINSBURY'S
  HITS BACK AT
  SALT CLAIMS
  Sainsbury's has
  refuted the
  negative comments
  of Public Health
  Minister, Melanle
  Johnson about the
  levels of salt in
  Sainsbury's food.
  Sainsbury's said it
  was...

• Conference Averts China Crisis
  08

  THE ETHICAL standards of
  Chinese suppliers were top of the
  agenda at a conference in
  Guangzhou in China.
  The conference was organised
  by the British Council and the
  Ethical Trading Initiative (ETI) of
  which Sainsbury's is a...

• Up, Up and Away
  08

  ONE THOUSAND orange balloons marked the opening of
  don store in Surrey.
  he balloons each had pictures on them drawn by
  Iren from two local primary schools. The children
  :hed as the balloons were released and wondered
  far they...

• A Prize for Preston
  09

  PRESTON STORE manager Julia
  Blackett has received an award
  from Prince Charles for her
  involvement in the Preston
  Community Impact Group (CIG).
  Julia is a member of the CIG,
  which won the National Example
  of Excellence...

• Animal Magic
  09

  IN-STORE bakeries are catering
  for children this summer
  Sainsbury's new bakery range
  consists of biscuits, lollies,
  mallows, brownies and fondants,
  all cleverly crafted into cheeky
  animal characters.
  Need some...

• Bites - Oops a Daisy
  09

  bites
  OOPS A DAISY
  Eaqle-eyed
  colleagues spotted
  a mistake In the
  May issue of the
  journal. We missed
  out one vital word.
  There is, of course,
  NO added salt,
  sugar, flavourings,
  colours or
  preservatives in
  Fresh Daisy...

• Two New Names for Nectar
  09

  THE NECTAR programme is getting
  even bigger with the addition of two
  new sponsors. Customers are now
  able to earn and spend Nectar
  points at over 400 Brewers Fayre
  and Brewsters restaurants
  throughout the UK.
  Marketing...

• A Tonic for Gin Drinkers
  10

  IF YOU know your Bombay Sapphire
  from your Gordon's, then
  Sainsbury's is the place for you this
  summer.
  Sainsbury's is promoting gin and
  some gin-based products such as
  Pimms during July and August.
  Called "Discover Gin",...

• Hair Accessories to Turn Heads
  10

  THERE'S A new range of stylish hair
  accessories in-store designed to
  bring out everyone's girlie side.
  Look out for pretty floral clips and
  sassy hair bands in all the musthave
  colours.
  Dress your hair with the...

• Hot off the Press - Sainsbury's Magazine
  10

  oaJhWury's Magazine makes the most
  of the fruits of summer, packs upa picnic
  and heads outdoors
  In the September issue of Sainsbury's Magazine (on
  sale 4 August) the inimitable Gregg Wallace (from Veg
  Talk on Radio 4) is back...

• Fresh Look for Clubs
  11

  Two customer clubs were relaunched
  in July. But what does it mean to thei'^
  business? The attraction of being a member of
  a club is that it caters for your
  passion or situation.
  Whatever your interest - be it
  cooking, speed...

• Sainsbuy's with Bells on
  12

  It's six months since Sainsbury's
  acquired Bells Stores. But what's in
  it for the two organisations? Convenience - it's the current
  buzzword in retailing. Back in June
  2003, the convenience sector was
  reported to be...

• This Summer, Shopping is Child's Play
  14

  Sainsbury'shas
  everything to
  take mums and
  kids right through
  the holidays and
  back to school
  thissummer It's summer. The kids are off school
  and they're going through your
  cupboards like a swarm of locusts.
  Then comes...

• Driving Ambition
  16

  ANDY MCKECHNIE, a driver from Rugby depot, has
  been named Fleet Driver of the Year at this year's Motor
  Transport Awards.
  The awards are chosen by the industry and as this is
  the first year they have included a Fleet Driver of...

• Recipe Idea - Herb Chicken Parcels
  16

  Recipe Idea
  Herb Chicken Parcels
  serves four
  500q skinless chicken breasts
  4 X 15ml olive oil
  juice of 1 lemon
  2 garlic cloves, crushed
  3 tsp thyme leaves
  3 tsp rosemary leaves
  2x bay leaves, halved
  200q Pomodorino...

• Safety in the Workplace
  16

  LABOUR PARTY chairman Ian
  McCartney MP visited Leicester
  store on 8 July to promote USDAW's
  Freedom from Fear campaign which
  helps tackle problems colleagues
  face from violence at work.
  Sainsbury's supports the
  campaign,...

• Sizzling Summer Ideas
  16

  BARBECUES ACROSS the country are
  heating up for plenty of use in the coming
  weeks. To help customers impress their
  guests, Sainsbury's has introduced a special
  pack of barbecue herbs consisting of
  rosemary, thyme and...

• A Pizza the Action in Portugal 2004
  17

  PIZZA SALES during the European championships
  saw massive increases on match days. When
  England were playing, Sainsbury's saw an average
  10 per cent increase against normal sales.
  For the two weel

• Des Signs for Sainsbury's
  17

  CUSTOMERS WHO missed out on completing their Euro medal
  collections have been visiting special swap shops in stores, and
  putting the finishing touches to their squad.
  Colleagues at Holborn were given a head start when suave...

• Sainsbury's to Roo
  17

  TWO COLLEAGUES made the
  delivery of a lifetime for Sainsbury's
  to You during Euro 2004.
  Stuart Jones, a driver from
  Torquay, and Tim Reay, operational
  reporting analyst, tielped deliver an
  order of fresh food and supplies...

• Express Yourself
  18

  explain gaps
  Wonne Nicol, customer service
  assistant, Rustington:
  When we remove a product from
  the shelf, why can't we leave a
  small explanation ticket to tell
  colleagues and customers why?
  For example, "Sainsbury's...

• Cartoon
  19

  ANO RErOKMBER, ITS A
  YELUOUI CARD IF VOU
  R\? IT OFF aMt> WAVE
  \rovm VouR HEAD!

• Quick Crossword
  20

  quick crossword
  V
  ACROSS
  3. Walks lamely (5)
  8. Inspection of accounts (5)
  10. Yearly chronicle (5)
  11. Wet and soft earth (3)
  12. Irish policeman (5)
  13. Belly (7)
  15. Annoys, angers (5)
  18. Pallid (3)
  19. Anticipate...

• Win Holsten Pils for a Year
  20

  win Holsten
  Pils for a year!
  Holsten Pi(s is the original and authentic premium
  packaged lager (PPL) from Germany. It has a
  distinctive, refreshing flavour and unigue taste.
  new poster and men's press advertising
  iaign...

• Fill Up Your Senses
  21

  fill up your
  senses
  A new look for BAILEYS® Irish cream •
  "BAILEYS® for the modern era!"
  BAILEYS® Irish Cream Is launching its new design -
  and to celebrate, is offering one luckyyourna/ reader
  the chance to win a £250...

• Five-Star Pet Insurance
  21

  Sainsbury's Bank pet Insurance (PetCare) is
  celebrating!
  Your Money magazine has just voted It Best
  Direct Pet Insurance Provider 2004.
  And if that wasn't enough, Defagto Ltd, a
  leading independent research company,...

• Hair's a Great Deal to Win an iPod
  21

  Hairdressers have trusted TRESemme
  quality hair products for over 20
  years, now you too can try new
  TRESemme®, available at
  Sainsbury's from 26 July.
  There are four hew
  superb shampoos and
  conditioners one for
  every hair...

• A Knockout Team
  22

  A TEAM of 10 colleagues from
  Bexleyheath participated inan/f'sa
  nockout competition at a farm in
  Kent on behalf of Children Today
  raising £750 for the charity
  Not only did the team (pictured
  below) raise the money despite...

• Come Fly with Me
  22

  LYNETTE EDWARDS celebrated
  turning 50 by completing a
  tandem parachute jump from
  12,000ft in aid of the Alzheimer's
  Society. Lynette, who works at
  Chatham, said a big thank you to
  her family, friends and colleagues,
  who...

• For the Kids
  22

  SAINSBURY'S IS supporting The
  Children's Society for the second
  consecutive year by providing the
  funding for healthy-eating initiatives
  at five local projects in Birmingham,
  Newcastle, Manchester, London and
  Torquay
  Wyrley...

• In Brief
  22

  BRAINTREE deserves a mention for its extensive
  connmunity worl<. Over the past three years, it has
  worl raise a total of £14,000 for adventure holidays through
  bag packing. The...

• Bra-vo to Sherborne
  23

  AN EVENT that doesn't get half the attention it deserves is the Playtex
  Moonwall^, a 26.4-mile power walk around London.
  Walkers leave at midnight and take part wearing their bras! More
  than 15,000 women - and a few men -...

• Drawing Crowds
  23

  TWO ROCK stars of the future could be working at North
  Walsham right now! Part-time checkout assistants Tim
  Wall and Mike Williams spending their evenings as
  members of Bottom Draw, which is building a loyal local
  following,...

• Final Despair
  23

  A LAST-MINUTE penalty was all that stood between
  a team representing various departments within
  the business centre and glory in the London FA
  Spring Cup final.
  Tied at 2-2, the team, which had played five
  games under the...

• Jailbreak
  23

  BUSINESS CENTRE colleagues Stephen
  Mulvenna, Owen Herbert and Guy Meakin have
  broken out of Dartmoor Prison - for charity.
  The three "convicts" took part in the charity
  jailbreak to raise funds for Vranch House, a
  hospice for...

• Karting Capers
  23

  FIVE SAINSBURY'SBankcolleagues have taken
  part in a sponsored go-kart endurance in aid of the
  Down's Syndrome Association. The event took place
  at the international racing circuit at Buckmore Park
  in Chatham and saw the team...

• 15 Minutes with...Retail Standards Training Team
  24

  7/ie;ourna/speaks to the
  team that helps stores achieve
  their scorecard targets In a nutshell, what does the
  team do?
  The department has changed its
  name from category training to
  retail standards training. We run
  coaching...