'Sainsbury's Journal', December 2004

Table of content

• Contents Page
  02

  In the news
  3 Acquisition of JB Beaumont
  convenience stores
  Your news
  4 IVIajor success at 0 awards
  5 Customer corner
  6 On the beat at Bridgend
  7 Christmas deals with
  Sainsbury's Mobile
  Industrvnew
  8 Health tops...

• Up Front
  02

  With less than two weeks to go to
  M M Christmas, I know that you have all been
  working harder than ever making our stores look
  fantastic and delivering great service to our
  customers. You don't need reminding of what...

• Fact
  03

  The first Retail
  Support Team
  has gone live at
  Basingstoke
  depot. The team
  will ensure that
  Retail and
  Supply Chain
  work together.

• Interim results
  03

  Sainsbury's announced half-year
  results in line with stock market
  and investor expectations. The
  key highlights were:
  • underlying operating profit
  from continuing operations was
  £161 million, a decrease of £160
  million...

• Make it a double
  03

  The BWS team is celebrating
  after winning two awards in less
  than a month.
  The title of European Wine and
  Spirits Retailer of the Year was
  awarded to Sainsbury's for the
  second year running. The win was
  announced at the...

• New convenience acquisition
  03

  Sainsbury's has acquired JB
  Beaumont Ltd, a long-established
  neighbourhood convenience
  store operator with six stores in
  the East Midlands ranging from
  2,220 sq ft to 5,100 sq ft.
  The acquisition is Sainsbury's
  third this...

• New retail director joins Sainsbury's
  03

  Ken McMeikan joins Sainsbury's in the new year as retail director.
  Ken joins us from Tesco where he has spent the last 14 years. He
  fed the company's acquisition and integration of Adminstores into
  the Tesco chain and was...

• Fact
  04

  Tea towel sales
  have soared as
  children snap
  them up to use as
  headdresses in
  school nativity
  plays!

• Now customers can save online
  04

  4

• Stamford Street sold
  04

  The site of Sainsbury's old
  headquarters at Stamford
  Street is to be sold to a
  leading property developer
  for £48 million and contracts
  have already been
  exchanged.
  Said chief executive
  Justin King: "This is another
  step...

• Thinking of Q
  04

  This year's Quality Food and Drink Awards (Q Awards)
  have given Sainsbury's a reason to celebrate - for the
  second year running.
  The Q Awards are the highlight of the food and
  drink calendar, and the most talked about awards...

• Top transport award for Dee
  04

  arsons, national transport telling her she had won, inviting
  iirt manager for the supply
  , has won an operational
  lence award at this year's
  Bn in Transport Awards.
  5 pictured right, with Chris
  leycroft-Smith of Iveco.
  «...

• A good investment
  05

  Sainsbury's has retained its
  Investors in People status, three
  years on from the original
  accreditation.
  An external team of reviewers
  talked to more than 3,500
  colleagues across the business
  before delivering the...

• Customer Corner
  05

  Customers have their say on the issues that matter Ql'm disappointed to see you're not
  providing a turkey ordering
  service this year. Can you
  guarantee that I'll be able to get
  a turkey in my local store?
  ALast Christmas, we...

• Diane sets firm foundation
  05

  Diane Ross, APTM at the
  Washington regional office, is
  celebrating after winning the
  IGD's top prize for her assignment
  on supply chain management.
  Diane wrote the assignment as
  part of her foundation degree...

• Sweet success for Ben
  05

  Ben Crowther, brand manager,
  retail marketing has won the
  Tate & LyIe young business
  managers' challenge at the
  IGD food industry awards
  2004.
  His challenge was to write a
  2,000 word proposal on
  health and obesity and...

• Christmas deals from Sainsbury's Mobile
  06

  The Sainsbury's Mobile team has put together
  two great deals for colleagues this Christmas.
  You'll get all the benefits of Sainsbury's Mobile
  along with double minutes and double texts, halfprice
  line rental, 2,000 Nectar...

• Darth Vader invades Larkfield and sales soar
  06

  Hollywood star Dave Prowse -
  better known as Darth Vader from
  Star Wars - visited Larkfield store in
  October andtakings went upa
  massive 64 per cent!
  Dave Prowse is a veteran of over
  23 movies and has appeared
  alongside...

• Fact
  06

  The team at
  Langlands Park,
  has been
  awarded the
  TibbetS Britten
  Retail Manager's
  award for Health
  & Safety for the
  fourth year
  running.

• Online shopping's getting better
  06

  Better navigation and improved
  technology are lielping online customers
  complete their shopping in record time.
  Since the launch of the new site,
  customers have actually phoned the call
  centre to say how much they enjoy...

• Police presence reduces crime in Bridgend
  07

  There's been a dramatic reduction in crime at
  Bridgend store - thanks to a partnership
  between the store team and the local police.
  The store had been a target for drive-offs
  and theft and this was proving a headache...

• Red Hot Rates
  07

  Need a loan? Then check out
  Sainsbury's Bank's great rate for
  colleagues, friends and family.
  Borrow any amount from £3,000
  to £25,000 at just 6.1 per cent
  APR - now that's something to
  warm up your winter. Phone
  0800 096...

• Win one million Nectar points
  07

  Did you l our customers save an amazing
  £50m just by spending their Nectar
  points in Sainsbury's?
  As well as getting a cheaper
  shop we'd also lil to use the saving to add...

• Fact
  08

  Sainsbury's has
  launched the
  world's first beer
  brewed with
  Fairtrade coffee.
  It contains the
  sanne amount
  of caffeine as a
  normal cup
  of coffee.

• Government tackles nation's health
  08

  Our health is top of the political agenda following
  the publication of the Government's Public Health
  White Paper*.
  The document aims to make it easier for people
  to change their lifestyle so they eat more
  healthily, exercise...

• Tilly takes the sprout taste test
  08

  Five-year-old Tilly Lisboa is helping
  crack one of the biggest problems
  facing customers: Why don't
  children like Brussels sprouts?
  In the run-up to Christmas - the
  biggest sprout-selling period of the
  year, Tilly is working...

• Wheel helps strike a balance
  08

  Sainsbury's Is leading the
  market with our brand new
  "Wheel of Health". The new
  labelling system is launching In
  January on 30 own-label
  products and will be rolled out
  over the next few years, a first
  for any food...

• Bells rings up responsible drinking award
  09

  Sainsbury's has scooped a double at the
  Responsible Drinks Retailing Awards.
  Sainsbury's at Bells picked up top prize in
  the Off Trade Retailers - Multiple Convenience
  sector, while Sainsbury's at Jacksons took the
  runner-up...

• Calling time on under-age drinking
  09

  Under-age drinking is a problem
  for retailers, and it's a problem that
  is not going to go away.
  The Government says that_
  stopping under-18s buying alcohol
  is the most important goal of the
  alcohol harm reduction...

• Retail Eye
  09

  • Newspaper reports indicate that
  ASDA's sales may be experiencing a
  slowdown, with The Times reporting
  that sales rose four per cent compared
  with eight per cent the previous quarter.
  • ASDA Is reported to be targeting...

• Local Heroes Category Winners
  10

  CATEGORY
  WINNERS
  ,nners,
  'ho all received a £300
  :heque for their chosen
  ;harities along with a
  jrtificate, were:
  Animals
  works to rescue ex-racing
  greyhounds. She brings
  negotiating and communication
  skills to the...

• Challenge Cup
  11

  CHALLENGE CUP
  The Challenge Cup for team
  fundraising went to Hadleigh
  Road, Ipswich. For the last
  eight years, the store has
  tirelessly supported the East
  Anglia Children's Hospice
  (EACH) - raising a total...

• Hail to the heroes
  11

  They've given up their spare time to help others and
  raised money for a huge range of organisations. Now it's
  the turn for Sainsbury's Local Heroes to take the spotlight The title of Sainsbury's Local Hero 2004 has gone to
  Jean...

• Christmas is coming
  12

  Christmas is conning, but are the
  tills ringing? We visited Hempstead
  Valley to see how one store is
  coping with Christmas Hempstead Valley store manager
  Elliot Pilcher knows what his
  customers want - and he delivers
  the...

• Can the can
  14

  The humble tin can - a constant feature in
  millions of UK homes for nearly 200 years
  - could soon be a thing of the
  past.
  Instead, canned
  tomatoes will be replaced
  with a new cardboardbased,
  rectangular pack
  which means...

• Easy peasy
  14

  There's a new variety of pea - that won't fall off
  your fork!
  Called the pea shoot, this brand new vegetable
  enables customers to pick leaves that have the
  same flavour and all the same vitamins and
  minerals as the...

• Fact
  14

  Black tomatoes,
  sold at
  Sainsbury's,
  are said to be
  aphrodisiacs-for
  giant tortoises in
  the Galapagos
  Islands!

• What, no salt?
  14

  A healthier potato crisp witli no salt and one-third
  less fat is conning to Sainsbury's in January.
  Sainsbury's is also the first supermarket to ensure
  that 90 per cent of its own label crisp range will be
  cooked in sunflower...

• Treat your pet and win an iPod
  15

  It's Christmas for cats and dogs too! Masterfoods
  is featuring a full range of gifts and cards for pets
  in Sainsbury's this Christmas. There are eight
  products in total from Whiskas® and Pedigree®,
  which are priced from...

• Walking to happiness
  15

  IVIany a wish could come true
  soon for terminally ill children,
  following Fairy Washing Up
  Liquid's sponsorship of the
  first-ever National Christmas
  Walk.
  Supported in-store by
  Sainsbury's with a three for £2
  promotion,...

• Breakthrough to £1,000 for cancer
  16

  Wellingborough colleague Chris
  Farrelly is well on her way to
  raising £1,000 to help fight
  breast cancer.
  Chris is taking part in the
  Breakthrough Breast Cancer
  £1,000 challenge and she has
  already raised £755 by...

• "We've raised thousands for local charities"
  16

  Colleagues
  atOldbury
  Savacentre have
  helped four good
  causes locally Colleagues at Oldbury Savacentre have been
  working tirelessly all year to raise money for charity.
  Events such as fashion shows, fundraising days,...

• Briefs
  17

  • ALTRINCHAM received a
  letter from customer Gerry
  Westwood after his daughter
  collapsed in the store due to heat
  exhaustion on a hot summer's
  day. He thanked all colleagues for
  their help, especially...

• Court in the act
  17

  Courthouse Green's car park
  was transformed into a
  children's playground when the
  store held a fun day for
  customers.
  Colleagues Jackie Clarke
  and Gary Swinburn organised
  the event, providing a bouncy
  castle, face...

• Jump start for charity
  17

  Ten Harrogate colleagues jumped 10,000 feet -
  and raised £5,000 for charity at the same time.
  The occasion was a 10,000 feet sky dive in aid
  of HFT, a charity that supports people with
  learning difficulties.
  The day was...

• On your marks for SPARKS
  17

  Fourteen colleagues from
  Sainsbury's Online at the
  Holborn business centre have
  cycled 140 miles from London
  to the Isle of Wight - and
  raised £5,000 for children's
  charity, SPARKS.
  The 14-strong team cycled
  to the south...

• Tell Justin
  18

  TellJustin
  Thousands of great ideas and suggestions continue to pour in to the
  Tell Justin scheme and many are being implemented - sometimes the
  smallest things can make a big difference Cat Hales from Huntingdon was
  working...

• Shining stars: Bath bags a bonus
  19

  Bath store is set to have an extra-special Christmas party thanks
  to the honesty of colleagues on the customer service desk.
  One of the store's regular customers lost her handbag in-store.
  Fearing that it had been stolen, she...

• Shining stars: Sheila leaves on a high
  19

  When Bolton custonner service
  colleague Sheila Simmonds
  retired from the store, she wanted
  to do something to let her
  colleagues know how much she
  would miss them.
  After working in the store for
  13 years, Sheila had a...

• Product Tests
  20

  This month we gave colleagues at Derby's Kingsway store
  the chance to try out some of Sainsbury's Christmas products DAWN HEAUME
  Salad bar assistant
  These Taste the Difference Belgian chocolates
  are absolutely delicious. At...