'Sainsbury's Journal' June 2005

Table of content

• Contents Page
  02

  nside..
  In the news
  3 Three out of four in Grocer 33
  Your news
  Emerald Park wins Supply
  Chain Shield of Excellence
  Celebrating the freshest
  produce around
  Keeping colleagues
  up-to-speed
  Features
  8 How two stores...

• Up Front
  02

  During the last few weeks I have
  met many winners of the Shining
  Stars prize draws to win £500 holiday
  vouchers. It has been a real pleasure to
  hear about the great work that you have
  been doing. Congratulations to all of...

• Results show recovery is on track
  03

  Sainsbury's has
  announced a profit
  before tax of £15m after
  adjustments in the last
  financial year.
  Although like-for-like sales
  were down 0.4 per cent for the
  year, there was an
  improvement in the final
  quarter, when...

• Retail Eye
  03

  • SOMERFIELD's like-for-like
  sales slipped by 0.4 per cent
  last year after a difficult
  second-half. The retailer blamed
  the fall on a decrease in
  consumer spending, the
  increasingly competitive
  trading environment and...

• Three out of four in Grocer 33
  03

  Once again, Sainsbury's is top of the shops in The
  Grocer's weel was Mark Jacklin, store manager
  at Chesham, who was delighted
  with the award. He...

• Emerald Park is a real gem
  04

  Emerald Park is celebrating after
  Lawrence Christensen awarded
  the depot the first-ever Supply
  Chain Shield of Excellence.
  General manager Steve
  Carter said: "We were really
  proud to receive the award.
  I accepted the shield...

• Fact
  04

  Sainsbury's
  is changing
  the design of
  cream cartons
  for the first
  tinne in over 30
  years. The new
  design has
  been developed
  to be opened
  easily - with no
  splattering.

• Oliver's army
  04

  Jamie Oliver is training Sainsbury's food advisors to
  help take the message of healthy eating to
  classrooms and communities.
  The food advisors - including Shirley Waters from
  Bybrook - will help educate children, teachers...

• Active Kids helps teachers, too
  05

  The number of skilled sports
  teachers In Britain Is to be
  boosted thanks to Sainsbury's
  pledging £500,000 to leading
  charity, Youth Sport Trust. The
  charity supports the education
  and development of young
  people though PE...

• Delivering the goods
  05

  Senior managers from the
  supply chain got together on
  28 April to hear the
  leadership team's plans for
  the next year.
  "upply chain director
  rence Christen sen
  ted the conference with
  ncompromising message:
  "Our job is to...

• Get fresh at Sainsbury's
  05

  Sainsbury's is getting fresli with
  customers tiiis summer and
  celebrating the freshest in-season
  produce around.
  Brand manager Marc Cudd
  explained: "At this time of year,
  there's an abundance of produce
  we all love....

• A pukka new deal
  06

  TV chef Jamie Oliver and
  Sainsbury's have extended
  their advertising deal by one
  ; more year.
  As part of his contract,
  Jamie will appear in
  isbury's advertising and
  ; behind the scenes with
  Sainsbury's food...

• Great delivery
  06

  Sainsbury's to You has overtaken Tesco.com on
  the quality of its drivers' customer service for
  the first time, in a customer benchmarlting
  survey.
  Aspects of the service offered by Sainsbury's
  to You and Tesco.com are...

• It's good to talk
  06

  Want to know more about how
  your work contributes to the
  business? Then look out for a
  new communications plan that's
  coming to stores in July.
  First up is a set of five-minute
  huddles for every colleague
  during every...

• Hot off the Press - Sainsbury's Magazine
  07

  Sainsbury's Magazine has
  scooped the title of
  Customer Magazine of the
  Year at this year's PPA
  awards - the Oscars of the
  publishing industry.
  The magazine beat rival
  magazines from easy Jet
  and Waitrose to talte the...

• Summer's off to a flying start
  07

  Nectar is giving customers a
  chance to get away from it all this
  summer - by using their points to
  pay for flights with ebookers.
  If you want to escape to the
  sun, you can now use your points
  to pay for any flight...

• You can bank on SaveBack
  07

  SaveBack has now been rolled out
  to 514 stores, giving customers
  the chance to add to their savings
  when paying for their shopping
  with their debit card at the
  checkout.
  There's no minimum amount
  customers can deposit...

• Fuel for thought
  08

  Doreen Renney, petrol station
  manageress at petrol station of the
  year in Whitley Bay, is quick to
  point out that the award is very
  much the result of a team effort.
  She said: "Now that we've
  expanded from being a small...

• Keeping it fresh
  08

  At Bury St Edmunds the winning
  produce and floral team recently
  rated their success with a
  , t out bowling. Said produce
  nd floral manager Kevin
  /atson: "We shared out the
  ouchers according to the
  |]er of hours people work...

• Fact
  09

  Three quarters
  of UK schools
  have signed up
  for Active Kids
  -surpassing
  expectations

• Tell Justin
  09

  A transport team captain at Hams Hall could be saving Sainsbury's
  thousands of pounds a year after finding a shorter route from Hams Hall
  depot to the former Safeway store at Grantham Great idea
  saves time
  and money
  The Tell...

• "Technology will give us more time with customers"
  10

  Director of Information Systems Angela
  Morrison plans to make the most of technology
  in the push to make Sainsbury's great again QYou've been at Sainsbury's
  around two months - give us
  your first impressions.
  Alt's a really...

• Coming to a small screen near you
  11

  If you love film, then settle dowi
  on the sofa with a DVD from I
  Sainsbury's. There's a great "3
  for £20" offer until 28 June on I
  blockbuster movies such as Kill ^
  Bill volumes 1 and 2, King
  Arthur, Pirates of the...

• Mini cucumbers - they're cool
  11

  The first ever eight centimetre
  mini cucumbers hit shelves in
  May exclusively at Sainsbury's.
  A quarter of the length of
  their full-sized relations, these
  miniature salad accessories are perfect for healthy snackinq...

• Nice bloomers!
  11

  There's a stunning new
  summer floral range available
  atsainsburys.co.uk.
  Bring the sunshine into your
  home or send it to someone
  special with a bouquet of
  brightly coloured flowers for
  any occasion. With hand-tied
  bouquets...

• Fresh thinking
  12

  Sainsbury's is celebrating
  fresh produce this summer,
  so we decided to ask
  colleagues at Finchley
  Road to give it a try Produce is big tliis summer. The best and freshest
  fruit and veg is available at Sainsbury's...

• Shining Stars: Shining examples of great customer care
  14

  On a dark February evening
  earlier this year an elderly
  customer at Oldtiam had
  every reason to be thankful
  to colleagues at the store.
  The recently widowed
  lady, Evelyn, had just
  finished her shopping only to
  discover...

• Shining Stars: Winners get packing
  14

  There were plenty of smiling faces
  among Shining Stars winners
  recently following the
  announcement of the winners in
  the first ever Shining Stars prize
  draw. The Journal spoke to two of
  the lucky winners, each of...

• Shining Stars: Beauty relief
  15

  Lowhall colleagues raised an
  amazing £7,419 for Comic Relief
  making them one of the top
  fundraising stores for the charity
  in the country. They formed a
  partnership with local college
  Waltham Forest to provide a day
  of...

• Shining Stars: Wat-er relief for Terry
  15

  Terry Buckley, maintenance
  assistant at Stone depot is off to
  Corfu after winning a £500
  holiday voucher in the Shining
  Stars prize draw.
  The timing of the award
  couldn't have been better for
  Terry as he has just...

• Coming of Age Celebrations
  16

  trip back
  in ^'VHBP*'^^^^^ celebrated its 21st
  anniversary in February.
  Colleagues dressed as film and popstars of
  the 1980s and shoppers scooped on-the-spot
  prizes by remembering the catchphrases of the
  'famous' people they...

• Europe today, the world tomorrow
  16

  EuroJam, the biggest
  international youth camp to take
  place in the UK for nearly 50
  years is being held over 10 days
  at Hylands Park, Chelmsford in
  the summer. Events analyst and
  training team manager for
  supply chain...

• Happy goiden years
  16

  Congratulations to checkout operator Moira
  Bradberry at Locksbottom who celebrated her
  80th birthday on 30 March. She is pictured
  with store manager Mick Ingiedew who
  presented her with flowers, chocolates and gift
  vouchers...

• "I'm the voice behind celebrity greeting cards"
  16

  Waltham Point's
  Stuart Smith
  makes an
  impression with
  his celebrity
  cards Chris Tarrant. Victor Meldrew.
  ivlichael Caine. They're just three
  of the famous people featuring
  in a range of celebrity voice
  greetings cards...

• Briefs
  17

  COSTUME DRAMA
  Edgware colleagues dressed up
  in costumes ranging from
  teddy bears to Scooby Doc and
  held a Red Nose Day treasure
  hunt for local school children
  raising £882 for the charity.
  • GRAEME GETS BALD
  OVER
  New...

• Jail house rock
  17

  David West, retail charging clerk from Streatham
  Norwich House received an award "in recognition of
  his dedicated contribution (37 years) as organist and
  pianist at HM Prison Brixton".
  "I got into the job after working many...

• Still shopping at 103
  17

  Southport colleagues surprised loyal customer
  Kathleen Nooney with a large bouguet of flowers on
  her 103rd birthday.
  Mrs Nooney shops at the store every Friday and
  customer services manager Ann Gocher, who knew it
  was her...

• Walk the walk
  17

  Colleagues at Upton By Pass Wirral took part in
  the Wirral Coastal Walk and raised £368 for ttie
  Claire House Appeal which cares for children
  with life-threatening or life-limiting conditions
  and their families from...

• Red noses keep on running
  18

  Your Comic Relief stories keep
  pouring in. So much that we've
  devoted another two pages to
  colleagues' Red Nose antics It's the Village People!
  From senior management belting out the
  popular song VMCA while dressed as...

• It's the cats Whiskas
  20

  Your cat will love New Whiskas pouch with exciting
  new and improved recipes and packaging from
  Masterfoods.
  To celebrate the launch, from 6 July there will be a
  fantastic "two for £4" promotion on 12 x lOOg
  multlpacks. There...

• Win a holiday to New York with ebookers & Nectar
  20

  ebookers, Europe's largest
  online retail travel agency, has
  joined the Nectar programme.
  To celebrate the fact that you
  can now use your Nectar
  points for worldwide flights,
  ebookers are offering a free
  five-night trip to...