'Sainsbury's Journal', November/December 2005

Table of content

• Contents Page
  02

  Inside...
  In the news
  3 Sales up and recovery on track
  Your news
  4 state-of-the-art trolley pilot
  5 Join the sharesave scheme
  6 Hams Hall drivers promote road
  safety
  7 Save at the Calais store
  8 Fresh look...

• Up Front
  02

  This month our focus is well and truly
  ^ ^ o n Christmas. We have some fantastic
  new ranges in store which give us all the
  opportunity to Try Something New Today.
  We also have some wonderful Christmas gifts
  for the whole...

• Cwmbran after the blast
  03

  Cwmbran petrol station is
  due to reopen on 7 December
  following the explosion which
  tore through the kiosk on 13
  October.
  Store manager Simon
  Lloyd explained: "The blast
  happened at 6.30am on 13
  October as two...

• Green light for labelling?
  03

  The Food Standards
  Agency has launched
  a consultation on
  "traffic light"
  labelling in a bid to find
  out which front-of-pack
  schemes would help most
  people identify healthier food
  options when shopping.
  Sainsbury's has...

• Sales up and recovery on track
  03

  Interim results for J
  Sainsbury pic show sales are
  up and customer
  transactions have increased
  by over half a million to 15
  million a week with
  availability now at industrymatching
  levels.
  Underlying profit before...

• Win a trip to Oporto
  03

  In conjunction with Dow's Port,
  Justin King is offering four
  colleagues the chance to spend
  four days on an educational trip
  to Oporto in Portugal - the
  home of Port!
  You will be flown to the
  beautiful city of Porto...

• 1,000 and still counting
  04

  Outsourced stock-taking service
  RGIS inventory specialists
  completed itsl.OOOtti Sainsbury's
  store inventory in September.
  The stock-take took place at
  Chichester where duty manager
  Dave Bruford was on hand with
  stock...

• Advanced shopping trolley comes to British aisles
  04

  le most advanced shopping
  rolley ever made, using
  echnology which produces a
  r-steerinq effect and
  ts according to the v
  :h load, is being pi
  ir Sainsbury's sto _
  Known as the "Stealth
  I rolley", it has special cast
  attle...

• Rita Marshall has won £5,000 of shopping
  04

  Seventy-three-year-old Rita Marshall has won £5,000 of shopping
  -just for saving with Sainsbury's Bank.
  Customers were entered into the prize draw each time they
  deposited £20 or more in a single transaction into their...

• A fresh idea
  05

  A new customer magazine was
  posted to 1.5 million Sainsbury's
  customers in October in a bid to
  boost sales and increase
  customer loyalty among Nectar
  cardholders.
  The magazine, called Fresh
  ideas, will be sent out quarterly...

• Sweet success
  05

  A quality operation got under
  way in July when a customer
  telephoned the Huntingdon
  store looking for a bulk gift
  order for his suppliers'
  colleagues at short notice. It
  was an operation that
  eventually involved two...

• Try sharing in our future success
  05

  Have you ever wanted to save
  but not quite had the willpower?
  Well, if you have completed at
  least six months' service on 18
  November this year, you can do
  it the easy and risk-free way
  with Sainsbury's...

• Bags I have a go!
  06

  September saw a lot of
  excited schoolchildren as
  Active Kids equipment
  arrived in schools.
  Colleagues from White
  Rose store joined
  schoolchildren and teachers
  at Middleton Primary School
  in Leeds to celebrate the
  delivery...

• Checks and balances from internal audit
  06

  The internal audit teann iias been
  busy conducting legality audits
  at every store.
  Auditor Jonathan Osborne
  said the teann's role is to ensure
  that Sainsbury's lives up to its
  goal of exceeding customer
  expectations for...

• Safety for youngsters
  06

  Children at two primary schools
  close to Hams Hall depot got a
  good grounding in road safety
  during November when transport
  team captain Garry Dixon joined
  up with local police to talk to the
  youngsters and...

• Fact
  07

  There were record sales of
  sausages, sage and English
  Cox's apples following Jannie
  Oliver's last TV ad and
  colleague sampling. In fact
  Sainsbury's sold 420 tonnes of
  Cox's apples in a single week!

• Grape expectations
  07

  So what do you know about Chardonnay? For a
  select group of beer, wine and spirits colleagues
  from across the company, their reward for their
  contribution to the department, was a four-day
  study tour to France.
  Stewart...

• Say cheers with Calais
  07

  When you spend £50 at Sainsbury's Calais store between
  now and 22 December 2005, you can buy six bottles of
  Seaview Sparkling Pinot Chardonnay 75cl for
  just £9.94. That's a fantastic saving of £50 on the
  UK price. Plus if...

• Festive fayre
  08

  London's Finchley Road got into
  the Christmas spirit early when
  it became one of the venues for
  'Show and Sell' displays ahead
  of the festive season.
  Traditional mountains of
  Quality Streets and shelves
  packed with gifts,...

• Fresh look online...
  08

  There's a fresh look for online
  shoppers - the Sainsbury's to
  You name is being phased out to
  bring the online service under
  one, simple umbrellasainsburys.
  co.uk.
  The Sainsbury's online
  groceries website has...

• South Ruislip is top team
  09

  Meet the colleagues who came up trumps in the National Customer Awards South Ruislip colleagues have
  won Customer Service Team of
  the year- Retail.
  The achievement is
  particularly impressive as the
  store went from being...

• Did you Talkback?
  10

  Make the most of the new, rolling
  Talkback survey to get your voice
  heard and make change happen Notice anything di.fferent about
  Tall rolling programme and, thanks to
  the new, improved...

• Making Christmas a piece of cake
  12

  Taste the Difference (TTD) has some delicious seasonal products on offer
  this year. We asked four colleagues from Watchmoor Park to try them
  and give us their verdict Christmas came early for four
  colleagues from Watchmoor...

• Try something new today
  14

  Be Good To Yourself (BGTY) products are
  getting a whole new look from January - and
  we've got a sneak preview just for you There's a fresh, new look on the
  way for BGTY packaging - along
  with a new apple
  stamp. The...

• Past times
  15

  Want to know more
  about the history of
  your store? Then look
  no further than
  London's Docklands Sainsbury's has an extensive
  archive and now it has moved to a
  new home at the Museum in
  Docklands where it's open to...

• The tills on the bus go round and round
  16

  Two double decker buses kitted out with tills
  and a classroom are travelling the country as
  Sainsbury's Scan School hits a store near you Checkout managers and store
  trainers are taking part in Scan
  Sctiool - a project that...

• Leading the way: A fresh approach
  18

  A fresh approach
  us
  us
  Taking over the reins of an
  award-winning department
  might be daunting for some,
  but for Kate Palmer, fresh
  foods manager at Merton,
  it's been business as usual
  largely as a result of the
  strong...

• Leading the way: Respect and value
  18

  Respect and value
  The pharmacy department of the
  year in Stanmore, London is run
  as a tight-knit team and for lead
  pharmacist Ivlinal Shah it is this
  closeness that has contributed to
  their success. "I've worked here
  for...

• The perfect job
  19

  Calling all graduates. Sainsbury's is always on the
  look-out for top quality graduate recruits Are you an undergraduate
  working part-time at
  Sainsbury's? Or perhaps you're a
  parent with a son or daughter in
  their final year...

• Product news
  20

  Christmas is a time to spoil friends and family and there are so many great
  gift ideas the hardest thing will be choosing
  For kids
  Get the kids involved this
  Christmas with a
  gingerbread-man kit (£4.99
  including ingredients...

• We've got Christmas all wrapped up
  21

  Emerald Park colleagues had
  the pleasure of testing out some
  of the products from this year's
  Christmas range. The new
  gift range - from waffle makers
  to chocolatiere sets - aims to
  cater for everyone and could
  mean only...

• Shining stars: A shining example
  22

  Commitment, inspiration and a
  devotion to getting the job done
  are the hallmarl leading Shining Stars winner.
  Sam Hall, groceries online
  department manager at Water
  Lane in Farnham, has won more
  Shining...

• Shining stars: Banking on success
  23

  • III ee stores have achieved 100 per cent compliance for Bank
  .product availability in the August/September audit. Colleagues at
  'Iworth, North Finchley and Salisbury were awarded 50,000
  ling Star points to help celebrate...

• Shining stars: Stars in their aisles
  23

  Ladbroke Grove
  colleagues are
  setting a shining
  example
  Ladbroke Grove has made
  rewarding colleagues for their
  hard work one of the store's top
  priorities. As one of the biggest
  users of the Shining Stars scheme
  they have...

• Tell Justin: A meaty problem solved
  24

  For CTS Christine Clarl deli counter in Sidney Street,
  Cambridge, a suggestion to help
  cut losses in the department was
  based on practical common sense.
  Christine recognised that many
  of the packs of meat displayed...

• Tell Justin: Say cheese
  24

  Linda Nelson, a code
  controller at the Halifax
  store, has plenty to smile
  about. After almost 20 years
  with the company she's been
  awarded her first Shining
  Star points for coming up
  with an idea to improve the
  appearance...

• "I want people hear something positive"
  25

  Hams Hall colleague Kirsty Hay
  was diagnosed with breast cancer
  in December 2003 but now, after
  surgery and chemotherapy, the
  doctors are very happy with her
  progress and she hasn't looked
  back.
  To celebrate her great...

• What a small world
  25

  Veterans Sheila Pierse and Margaret Ford
  plus Margaret Clegg from Wrexham found
  they had something in common when they
  met on holiday - Sainsbury's. All three of
  them booked themselves on a Wallace Arnold
  Holiday to Italy and...

• Working up a sweat
  25

  Colleagues from Haydock
  Distribution Centre have started a
  craze - power walking! Payroll
  assistant Clare Dixon, finance
  manager Karen Davies, finance
  assistant Joanne Millett and
  payroll assistant Gail Hague
  decided to...

• Cheers for the years
  26

  Two 25-club dinners were held on 27 September and 4 October
  at the Royal Lancaster Hotel, London, with 1,600 colleagues in
  attendance.
  The dinners gave members the chance to look back over old
  times with colleagues both past...

• Footie fun
  26

  The SSA annual five-a-side football
  tournament brought together colleagues from
  across the country from both the supply chain
  and stores to the pitches at Powerleague, New
  Barnet, London on 9 October.
  The games were extremely...

• "We are very proud of our revamped store"
  26

  Woolwich colleagues celebrate their
  store's new look with an old friend A refurbished Woolwich marked
  its re-opening with a fitting
  tribute to newly retired colleague
  Joan Dyball by asking her to cut
  the ribbon at the...

• A fayre to remember
  27

  Scunthorpe played a pivotal role in ttie town's food
  fayre in September. Ttie store provided a selection of
  breads, fruit and veg and wines and beers for
  sampling and ingredients for celebrity chef Aldo
  Zilii's cookery...

• Be in the know
  27

  The Journal has found out the useful business numbers you
  shouldn't be without and put them in a section to cut out and
  keep.
  HR shared services - 020 7695 8000 inc payroll, training,
  recruitment, people systems & HR...

• Birthday parade
  27

  Red Bank Road colleagues celebrated the store's 21st birthday
  in style with a float In the Lions Carnival Parade along
  Blackpool's promenade. Colleagues made their float out of
  shelving units, decorated with balloons and...

• Briefs
  27

  LETCHWORTH colleagues
  have helped petrol assistant Sue
  Coote loose six stone in weight
  by cooking her special meals. In
  December Sue found out she had
  diabetes, high cholesterol and
  high blood pressure and the help
  she has...

• Is it a bird, is it a plane?
  27

  Colleagues from Hempstead Valley raised over
  £1,500 for The Challenging Behaviour Foundation
  during a charity dragon boat race. The team also
  picked up the best-dressed team prize for their
  superheroes costumes, winning £150...

• Role models
  27

  Bradford colleagues
  Richard Sykes (driver) and
  Faye McKenzie (checkout
  assistant) took part in
  Breast Caiicer Care's
  charity fashion parade at
  the Town And Country Club
  Bradford. They were
  nominated by the store for
  the...

• Shelf help
  27

  Hankridge Farm store manager
  Andy Tombs helped open the
  extension to the local village shop.
  He said: "The shop is part of our
  'SAVE' scheme. It is my pleasure
  to help."

• Chill out this Christmas
  28

  Chill out this
  Christmas
  The new Cravendale Hint
  of... range which combines
  their fresh milk with a hint of
  wild strawberry or vanilla
  tastes so good the cows
  what it back!
  The Cravendale Hint of...
  is filtered for purity...

• Fancy a VIP weekend away?
  28

  Fancy a VIP
  weekend away?
  Legacy, formerly known as
  the Post Office Fellowship of
  Remembrance (POFR), gives
  Sainsbury's colleagues
  privilege holiday rates, hotel
  discounts and a range of
  other benefits at home...