'Sainsbury's Journal', March 2006

Table of content

• Contents Page
  02

  Inside...
  In the news
  3 BWS team triumphs at Off
  Licence News awards
  Your news
  Carry the card for business
  continuity
  Get your copy of Sainsbury's:
  The Record Years half-price
  We're London's healthiest
  large...

• Up Front
  02

  Easter is fast approaching and the
  M M build-up offers us a fantastic opportunity
  to really drive sales to achieve our targets. To
  celebrate our second biggest calendar event of
  the year, we've got a really exciting range...

• Are you a winner?
  03

  Do you work in the best department on the
  region? Then make sure it stays in tip-top
  condition over the coming weeks and you could
  be a winner in Sainsbury's Retail Awards 2006.
  The regional operations managers are using
  the...

• Cheers!
  03

  The beers, wines and spirits
  (BWS) team is getting ready for
  a toast after winning a string of
  awards at the Off Licence News
  Awards 2006.
  The team came up trumps
  in three categories:
  Supermarket of the Year,
  Beers, Wines...

• Fact
  03

  Sainsbury's web
  site has won
  bronze in the
  Mercury awards
  for excellence in
  PR and corporate
  communications.

• Port sales bring Oporto trip
  03

  Shorehead off licence manager
  lain Carruthers and his team
  are off to Oporto on an
  educational trip thanks to their
  efforts in increasing sales on
  Dow's Trademark Port over
  Christmas.
  Iain's team not only doubled
  the...

• Everything changes
  04

  Customers will now be able to
  redeem their points straight from
  their Nectar cards in more than
  just their current home store.
  This is one of customers'
  biggest frustrations with the
  Nectar scheme, and so from the
  beginning...

• In case of emergency
  04

  It's business continuity week between 13-19
  March, but do you know what to do in an
  emergency? Events such as the last year's
  London bombings and the recent store closure
  at Castlepoint reinforced the importance of
  everyone...

• Mystery changes unravelled
  04

  ook out for changes to the
  lystery Customer Measure
  MCM) coming into stores
  rom the end of March. This
  ear, MCM has been aligned
  ;loser to the Goal and
  ncorporates new ways of
  working with TRY and Scan
  »chool.
  J The...

• A helping hand with childcare
  05

  If you've got children under 16 and you're
  currently paying for childcare, you could sav^
  up to £1,000 with childcare vouchers - a new
  ^xible benefit from Sainsbury's.
  • The money for the vouchers is taken
  ^aight from your...

• E-tail therapy for Bank
  05

  Last year there was a 73 per
  cent increase in visits to
  Sainsbury's Banli website,
  www.sainsburysbanl^.co.uk,
  yvhich was named Best Bank
  ^'ebsite by the Web Marketing
  ssociation. What's more, the
  ink has just (ogged...

• Posh launch for photo shop
  05

  Customers at Taplow rubbed
  shoulders with Posh and Becks
  look-alikes recently when the
  store became the first to open a
  company-owned photo shop.
  The actors playing
  England soccer captain
  David Beckham and his...

• Try something historic today
  05

  Former chairman and chief
  executive Lord Sainsbury, better
  known to some colleagues as Mr JD,
  has commissioned a book entitled
  Sainsbury's: The Record Years
  1950-1992".
  The book covers the growth
  and development of the...

• Fact
  06

  The significant
  improvements
  being made by
  supply cinain have
  been recognised
  in The Grocer
  magazine. The
  magazine
  commented:
  "The turnaround
  in Sainsbury's
  fortunes may owe
  a great deal to its
  seriously...

• Online continues to grow
  06

  Sainsbury's Online Groceries is
  ""•"ieving year-on-year sales
  "h of over 30 per cent and
  sales are predicted to continue to
  grow each period and throughout
  the next financial year. Online
  made a record number...

• Think 21 winners
  06

  Congratulations to Oldham's
  .eonie Mallabone and Robert
  Holderness from Tewkesbury
  Road stores - winners of the
  Think 21 competition.
  Leonie and Robert correctly
  guessed the four underage
  people on the poster...

• We're London's healthiest large employer
  06

  The BBC has named Sainsbury's
  as London's healthiest large
  employer as part of its Big
  Challenge Health Works initiative.
  The BBC Health Works is a
  nationwide search to find the
  healttiiest large, medium and
  small employers...

• Customer Corner
  07

  Active Kids runs
  until 30 May this
  year. Customers will .^.
  earn Active Kids
  vouchers for every £10 spent in any J^
  Sainsbury's store, ^^i^
  with Online or at j^
  Sainsbury's petrol ^
  stations.
  This year, one extra...

• Fair play for ATMs
  07

  Did you know that consumers pay
  £140m every year to withdraw
  their own money from ATMs?
  Unlil cash machines, many
  providers charge customers for
  withdrawals - generally about
  £1.50 per...

• Super mum
  07

  Forest Hill store secretary
  Winsome Lee walked the
  corridors of power last year
  when she was invited to the
  Houses of Parliament.
  Winsome returned to work
  in September after nine years
  out of the job market. A...

• Product news
  08

  It wouldn't be Easter without chocolate and sweets. Sainsbury's has
  all the treats you need for a cracking Easter!
  For a lasting Easter treat,
  try Sainsbury's animal mug
  with a hollow milk chocolate
  egg. Eat the egg and...

• New kids' range is child's play
  09

  A new range of children's
  products arrived in-store on
  27 February. Tiiis nutritionally
  balanced range of more than
  90 products replaces Blue Parrot
  Cafe and includes more than
  50 brand new products. All
  products in the...

• Efficiency means record sales
  10

  The restaurant at Hempstead
  is filling up. Colleagues are
  shimmying efficiently
  between its tables. More
  customers arrive. Then a
  group booking of 75
  customers turns up at the
  door. Just your average
  lunchtime in the...

• Why availability matters
  10

  Hedge End's winning beers,
  wines and spirits team of the year
  never takes its sights off stocl<
  availability. "It's important that we
  l explains Jeff Short, off-licence
  manager. "We always keep...

• Everybody needs good neighbours
  11

  We look at the big issues affecting retailers and the grocery industry Everybody
  needs good
  neighbours
  Great availability is the key to
  success in retailing - but what do
  you do when your store has a
  curfew imposed on it so...

• What a difference a year makes
  12

  It's less than a year since Sainsbury's
  introduced Focus on Availability but the results
  have been dramatic. As Lawrence Christensen
  prepares to hand over the supply chain reins,
  we asked him for an end-of-term report When...

• Fair's fare
  14

  It's a growing
  market, so make a
  date in your diary
  and celebrate
  Fairtrade Fortnight
  in your store Make a date in your diary -
  6-19 March is Fairtrade Fortnight.
  It's a time to celebrate Fairtrade
  products knowing that...

• A rum business
  15

  Rum drinkers can now enjoy their favourite
  tipple with a clear conscience with
  Sainsbury's Fairtrade white rum.
  The rum is produced in a remote area of
  Paraguay, a landlocked country in the heart
  of South America, bordered by...

• We tried Fairtrade products
  15

  We asked colleagues from Fairtrade-accredited town, Frome,
  to try out some of the Fairtrade products available in-store.
  With over 40 products to choose from, the colleagues didn't
  take much persuading. Here's what they had to...

• Shining stars
  16

  star performers are making a difference riglit across the company Icing on
  tliG Co KG
  Washington bakery colleagues
  recently won 10,000 Shining Stars
  for selling the most birthday
  cakes. Now most departments
  would decide to...

• Fact
  17

  On a diet, but
  love spuds? Taste
  the Difference
  Vivaldi potatoes
  could be tlie
  answer. Vivaldi is
  a great source of
  vitamin C and has
  all the nutritional
  value of a regular
  potato but
  with half the
  calories...

• Tell Justin
  17

  How two bright ideas have helped when scanning mushrooms Mushrooming problem solved The problems that mushrooms
  present at checkout are a thing of
  the past after Alison Parry and
  John Fry wrote in to Tell Justin
  with their...

• "I love to ride my motorcycle!"
  18

  Kim will be climbing into her leathers
  and motorcycling across America,
  all in the name of charity
  Bridgnorth's store trainer Kim
  Lattie is set to take America by
  storm as slie bil country to raise funds for...

• Maid to win
  18

  aidstone is celebrating after
  ' "nq the Best Store Award at
  ent Business Awards
  2005. All the nominated stores
  visited secretly four times
  our week period, in a
  ocess similar to the mystery
  hopper, and Maidstone came
  out...

• Briefs
  19

  HORNCHURCH welcomed
  local MP James Brokenshire to
  the store to see the Think 21
  process in practice. James was
  given a brief tour of t he store,
  shown the training cashiers had
  received and how prompts
  appear on the t i l l...

• Close alleys
  19

  Chester colleagues Lorraine
  Oliver-Jones and Ann Doris
  play in a bowling league to
  raise money for charities. For
  the last three years they have
  been raising funds for Miles for
  Smiles - a charity which sends
  children who...

• Scout's honour
  19

  Scout's honour Whitley Bay petrol service
  assistant Kenneth Heath was
  awarded an MBE by the Queen
  for his work in the community.
  Kenneth has dedicated the
  last 4 0 years to scouting in
  Whitley Bay and was delighted
  at being...

• Chocolate heaven
  20

  A new range of premium
  chocolate arrives in the UK
  this spring, bringing with it a
  rich and intense chocolate
  experience.
  Cote d'Or - the number one
  chocolate brand in Belgium -
  has been synonymous with
  exquisite chocolate...

• Sip into an adventure
  20

  Do you like to think of yourself
  as an intrepid traveller, an
  exotic explorer, or perhaps a
  beach bum? Percol, the
  award-winning ethical ground
  and instant coffee brand has
  been relaunched
  with a
  range...

• Say cheers to 2006
  24

  Brahma is a light
  tasting premium beer
  that was launched into
  the UK earlier this
  summer. It Is one of the
  best selling and most
  famous beers in Brr '
  with a long-standin
  heritage dating bac
  88. Still brewed i
  Irazil and...