'Sainsbury's Journal', April 2006

Table of content

• Contents Page
  02

  Inside...
  In the news
  3 Store openings across the
  country
  Your news
  4 MCM changes in-store
  5 Kevin's a Nectar millionaire
  6 Sharesave payout for colleagues
  Features
  8 Online on the spot
  9 On your marks for Sport...

• Up Front
  02

  There's lots of news in this edition
  r about the great work we are doing in
  ^7 Sofnet/i/h
  %t( i(fay
  3
  our local communities and also further afield.
  I am very proud to tell friends and family of the
  successes we are...

• Paul's the tops
  03

  Paul Gilligan, store manager at Islington,
  has won the Store Manager of the Year
  trophy at the Retail Week awards. Paul
  was commended for his brilliant and
  Inspirational team leadership and his
  focus on customer service.
  The...

• Store openings across the country
  03

  Eleven new and improved stores
  opened their doors to customers
  recently - and colleagues were at
  the heart of the action.
  1 Aberdeen
  Following an investment of
  £9.5 million, the new-look
  store at Aberdeen reopened
  its...

• Green by degrees
  04

  Hendon has cut electricity
  emissions by three per cent,
  thanks to energy-saving
  ipeasures introduced by
  kout assistant, Jaz
  Idia. Since joining Hendon
  ^ears ago, Jaz has
  iioted green thinking
  ^ mongst her...

• MCM changes in-store
  04

  Imagine yourself as a customer in
  your store - what would make your
  sliopping experience a great one?
  The Mystery Customer Measure
  (MCM) is about helping stores to
  consistently deliver a great
  experience to every...

• Fire doesn't stop supply
  05

  When colleagues from trading,
  supply chain, retail and marketing
  heard there was a fire at
  Sainsbury's own-brand pet food
  factory, they vowed that shoppers'
  pets would not go hungry.
  The fire meant that Sainsbury's
  had no...

• Rye Park are southern stars
  05

  Rye Park colleagues beat all their southern
  'on depot rivals to win 300,000 Shining Stars
  n Dave King, southern region logistics
  ctor for their performance during period 10.
  >ave and his team judged all the depots on
  store...

• Who wants to be a millionaire?
  05

  Kevin Sargeant from Brentwood is
  tine envy of all his colleagues after
  fie won one million Nectar points.
  Kevin entered the Nectar
  competition Tick It To Win It back
  in November and couldn't believe
  his luck when he found...

• £16 million Sharesave payout for colleagues
  06

  Ten thousand colleagues are set to
  share in a payout of over £16
  million as two of the company's
  Sharesave schemes reached
  maturity.
  The majority of colleagues are
  opting to keep their shares in the
  company. Others are...

• Credit where its due
  06

  months (available between
  2004-2005) has won a
  prestigious industry award.
  The card, launched in
  autumn 2004, was named Best
  New Credit Card Product of the
  Year 2006 at the Credit Card
  Awards at the London IHilton
  Hotel,...

• Customer Corner
  06

  Our most frequently asked questions this montli
  How does Sainsbury's get
  involved in the local community?
  Local Heroes is a fantastic
  scheme to help the local
  community and drive some
  interest in Sainsbury's and the
  good...

• Travellers cheques for plane sailing
  06

  Sainsbury's Bank has launched a
  new travel money service in
  association with American
  Express. The Bank offers
  competitive exchange
  rates as well as a
  comprehensive service.
  Benefits include next
  day delivery...

• 40 year celebrations
  07

  Eleven colleagues and their quests attended a
  lunch at London's Savoy Hotel on 8 February to
  celebrate 40 years' service at Sainsbury's. The
  lunch was hosted by chairman Philip Hampton,
  chief executive Justin King and Retail...

• A load of rubbish
  07

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• Lucky lottery
  07

  The SSA lucky lottery has been running for many
  years and is finally coming to an end. Over the
  years, the lottery has given to many worthwhile
  causes - and this year was no exception.
  The three charities to benefit this year...

• Sainsbury's magazine increases lead
  07

  Sainsbury's Magazine
  has reported a 22 per
  cent increase in
  circulation between
  July to December
  2005. It now sells
  414,000 copies a
  month, which makes it
  the fourth most popular
  women's magazine
  behind Clamour,...

• Online on the spot
  08

  Researchers at ITV's This Morning
  have voted Sainsbury's Online
  best website and most punctual
  delivery. We asked Kevin Plant, the
  new head of Online how the
  operation is contributing to Making
  Sainsbury's Great Again What's...

• On your marks...
  09

  If you're looking for a way to go the extra mile for charity - then get on
  your marks for Sport Relief and the Sainsbury's Sport Relief Mile Brought to you by Comic Relief,
  Sport Relief is your cfiance to be a
  sport and help...

• "We're here to represent you"
  10

  Want to get your voice heard by senior management?
  Look no further than the colleague council If you work on the shop floor, how
  can you be sure that your views
  will be heard at the top of the
  company? The answer is...

• Make room for non-food
  12

  A new initiative called compelling non-foods shows it's possible to retain
  a store's food range while expanding general merchandise - without an
  extension. We talked to St Clares store to see how it works in practice What would...

• Keep on giving
  13

  Do you volunteer or fundraise for a charity or other
  good cause? Well then Local Heroes 2006 is here! Local Heroes is now in its sixtii
  year and 2005 was tiie most
  successful ever. Sainsbury's has
  now donated over £500,000...

• Cotton on to Fairtrade
  14

  Sainsbury's has
  placed the UK's
  biggest ever single
  order of Fairtrade
  cotton. The
  supermarket
  ordered 40 tonnes of
  the cotton earlier in
  the year, and aims to
  produce 200,000
  ^airtrade cotton
  t-shirts to support
  Sport...

• Planting trees for calmer chickens
  14

  Over one million trees are being planted to create
  a natural habitat for Sainsbury's organic and
  free-range egg-laying tiens.
  Egg buyer, Rob Farn said: "Studies show that
  the birds remain much calmer when they use the
  tree-...

• The white stuff
  14

  In a bid to keep up with the
  rising demand for organic
  millt, Sainsbury's intends to
  sell milk from British farms that
  it is helping to convert to
  organic standards.
  This Is the first time a major
  retailer will work...

• Whisky's turning Japanese
  14

  Sainsbury's is turning to the Orfen
  by introducing a Japanese whisky
  to its range.
  The Yamazaki Whisky is named
  after the Japanese village in which
  it is made, famed for its pure
  waters, tea ceremonies and
  samurai...

• "We put Basics to the test"
  15

  Basics is all about value-formoney
  - great products at
  unbelievable prices.
  A chocolate bar for 25p?
  Sounds too good to be true! The
  Basics range is certainly good
  value, but what about the quality?
  We asked four colleagues...

• Shining stars: Practice makes perfect
  16

  Colleagues at Darnley store in
  Glasgow have every reason to
  celebrate. Along witti St Clares,
  Marsh Mills, Chase Lane and
  Canley, Darnley is one of five
  stores to expand its general
  merchandise departnnent with
  outstanding...

• Shining stars: Supermarketing
  16

  The Nectar campaign •
  encouraging stores to promcE
  the reward scheme has already
  started showing promising "^
  results.
  For three weeks between
  18 January and 7 February •
  stores were asked to drive
  Nectar in-store. The...

• Tell Justin: Fresh idea for produce labelling
  17

  With 14 years' experience under
  his belt, Nick Lambert, duty
  manager at Whitley Bay, Tyne
  and Wear, cast his mind back a
  few years to solve a labelling
  problem in the produce
  department. He explained:
  "On produce, we often...

• Tell Justin: "Let's shout about our winners"
  17

  The BWS team has won so
  many awards in recent months
  that it's hard to keep up with
  their success.
  Stuart Brierley, a CTS at
  Ashton Moss, Lancashire,
  prides himself on his stock
  knowledge but he needed some
  help when a...

• More than just an X Factor
  18

  '-"-agues in Washington, Tyne
  Vear, were treated to an
  promptu treat from the group
  4. The group, whose music is
  Hp'ibed as "pop opera", were
  e store signing copies of
  new album when they
  i into song to the delight...

• Stop in the name of health
  18

  Watchmoor Park pharmacy
  help colleagues and customers
  kick their smoking habit Watchmoor Park pharmacy
  department joined forces with
  West Surrey NHS Stop Smol Service to encourage colleagues
  and customers to kicl< the...

• Let's get physical
  19

  Jolly hockey
  sticks
  Christchurch store manager
  Darren Noonan witnessed the
  delivery of Active Kids sports
  equipment to Hiqiicliffe
  St Mark's Primary School. Kitted out
  For fun
  Water Lane Active Kids
  co-ordinator Belinda...

• Coffee-break crossword
  20

  Coffee-break crossword
  3 Abyss (5)
  8 Holy book (5)
  10 Conceals, keeps
  secret(5)
  11 High mountain
  pass(3)
  12 Ancient Italian (5)
  13 Rifle
  attachment (7)
  15 Tablets (5)
  18 Join in
  matrimony (3)
  19 Failure...

• Whiter than white
  20

  Dogs fed daily with Pedigree*
  Daily Dentastix^, have up to
  sixty per cent less plaque and
  tartar build-up.
  Eighty per cent of dogs over
  the age of three have gum
  disease - caused by plaque and
  tartar build-up around the...