'Sainsbury's Journal', September/October 2007

Table of content

• Contents Page
  02

  OUR NEWS
  RETAIL WATCH
  UD YOU KNOW?
  JOB SWAP
  ILLEAGUE NEW
  TELL JUSTIN
  OUR TASTE
  FESTIVAL
  INSIDE STORY
  IN SEASON
  YOUR SHOUT
  SOURCING WITH
  INTEGRITY
  TIME TRAVEL
  LOCAL NEWS
  ROUND-UP
  USTIN TALKS
  YOUR LETTERS
  COFFEE...

• GUEST EDITOR SUE MUNDEY
  03

  SUE MUNDEY
  Store Trainer and
  PR Ambassador,
  West Hove Though there's loads of interesting things in this issue, there's
  one piece that's just fantastic - and that's the story on page
  6 about the colleagues at Thornhill who...

• £12 million goes into HR!
  04

  Two hundred and fifty new
  jobs will be created when we
  open our new Human
  Resources Shared Services
  (HRSS) centre in Manchester.
  The HR support centre, to
  be based in Arndale Tower,
  will get an investment of
  £12 million...

• A place at food school!
  04

  We're teaming up with the
  Quality Food Awards to give
  someone the chance to win a
  job for a year at the Store
  Support Centre working in
  the Food Development and
  Technology department.
  Food School will let someone
  develop...

• We help scouts celebrate in style
  04

  Water pistols were the best selling
  product this summer at the World Scout
  Jamboree in Hylands Park, Chelmsford.
  We were exclusively invited to set up four temporary
  supermarkets there, with the help of 200 colleagues...

• Car park cafe pleases Letchworth
  05

  Colleagues at Letchworth
  really made a difference when
  their customer cafe was
  closed during the store refit.
  The cafe was due to be
  closed for ten weeks, but
  colleagues knew how this
  would hit their regular
  customers. Not...

• Children's aprons signed by Jamie Oliver to give away!
  05

  WIN! We're giving you
  the chance to get "^
  your own family kitted
  in style as we have tour
  children's aprons signed by
  Jamie Oliver to give away!
  To win one simply answer
  the question:
  What do we call the...

• Kids get cooking!
  05

  London with their families to
  spend a day with the Food
  and Innovation team, learning
  new recipes and testing
  secret products. They even
  got their hands dirty making
  fresh pasta and pizza.
  Flour and laughter were
  weighed...

• Top catch at SSA fishing competition
  05

  The dull summer weather
  didn't let our anglers off
  the hook.
  This year's SSA fishing
  matches saw our highest
  ever turnout -131 colleagues
  and their families turned up
  for the two events.
  Event organiser Jon Cook
  hauled...

• Colleagues come to the rescue
  06

  Thornhill colleagues Gareth
  Williams, CTS Online, and
  Karen Boyd, Online Shopper,
  really went the extra mile
  jikUI4
  customer after she collapsed
  during a phone call to the
  inline shopping call centre.
  - -all centre...

• Last chance to get knitting
  06

  Thanks to all of you who have
  sent in your bobble hats so
  far, for innocent's Big Knit.
  But we need a lot more hats
  if we're to hit our target of
  raising £200,000 for Age
  Concern this year.
  And remember, innocent are
  also...

• RSS Rollout Completed
  06

  We've completed the rollout
  of our RSS system to all the
  former Bells and Jackson's
  stores.
  This is a massive milestone
  in our overall plan of
  integrating the stores with
  the main stores' systems.
  The changes are...

• Sainsbury's Snappers
  06

  Do you have what it takes
  be a Sainsbury's Snappei
  Do you have an eye for wt
  it takes to take a great
  picture - if Y°" d 0 t h e n *
  want to hear from you!
  In the last Journal we
  launched a competition for
  finger happy...

• Wake up your money
  06

  with our car and home insurance
  Over the summer we
  'relaunched' our car insurance
  on national TV, which has
  boosted sales and helped to
  make everyone more aware
  of the finance deals we offer.
  During October, home
  insurance...

• We're the UK's No.1
  06

  We've been voted the
  nation's favourite retailer
  in the past 175 years, in a
  recent study by the Retail
  Trust.
  The study found that our
  founder, Sir John Sainsbury,
  is considered the number
  one person in the UK who
  has...

• Keeping an eye on prices
  07

  Recently you will have seen lots of advertising
  from Tesco making claims about being cheaper
  than us. But the claims they made are very
  different from the real story. W hen the Tesco swingometer ad
  came out I was furious....

• Did you know?: In the Spotlight - Gwynn Burr, Customer Director
  08

  Where were you born?
  Rotherham.
  What is the one product that you buy
  from Sainsbury's that you just can't
  do without - and why?
  Champneys - an excellent range of bath
  and shower goodies which I always use.
  Have you ever...

• Did you know?: Our tallest man
  08

  Ross Sambridge is a Bakery Counter Assistant at llford store,
  London. And he is one of the top ten tallest people in the world
  "I spend a lot of time taking products
  off the top shelves for customers," says
  Ross, "and I can...

• Job Swap: Fresh food replenisher to product developer
  09

  Jo Brind, Product Developer of Frozen Foods swapped jobs with
  Mike Davey, Fresh Food Replenisher at Barnstaple store. Jo's day
  My Expectations
  I thought I'd be out in the store much more, dealing with stock on
  the shop floor...

• S factor
  10

  The final six WOW the crowd! Our S Factor finalists gave the
  performances of their lives as they
  battled to win the top spot in front
  of 1,200 colleagues attending the
  annual Managers' Conference.
  To prepare for the final,...

• Tell Justin
  11

  Three years of
  great suggestions It seems hard to believe, but Tell Justin is three
  years old!
  Since Tell Justin began we've had a massive 18,000
  suggestions. That's around 120 a week and more
  than half are now submitted by...

• Taste Test
  12

  We visited Enfield and asked seven hungry
  colleagues from the store and nearby
  Waltham Point Distribution Centre to tak
  a sneaky peak at what customers will be
  sampling in our Taste Festival extravaganza!
  ry ft
  We...

• It's simple to make us shine
  14

  "Cleaning a shelf
  only takes ten
  seconds so what's
  the problem?" Some people love it and some people hate
  it. Anthea Turner is enjoying a career
  comeback because of it and Kim and Aggie
  have made it fun. What are we...

• Trick or treat
  16

  We've got plenty of treats
  instore for customers this
  Halloween, with the only
  trick being fitting them all
  in your bag!
  There's nothing scary about our
  spider cake and at £5.99 it makes
  the perfect centre piece for...

• Win a Cafedirect coffee tasting masterclass
  16

  Cafedirect is offering one
  reader, plus a guest, the chance
  to take part in a coffee tasting
  masterclass. Wine boffin, Oily
  Smith, will host the event at
  specialist wine and spirit shop,
  Planet of the Grapes, in London
  on...

• A fresh taste of curry
  17

  Curry has to be one of
  our nation's favourite
  meals and there's
  something to suit
  everyone in our
  updated Taste the
  difference range. The Taste the difference
  range of curries has been
  updated with new varieties
  and some...

• Alcohol Levels Lowered
  17

  We know that some of our
  customers want a weaker
  yet just-as-tasty tipple, so
  to satisfy demand we have
  launched our own label low
  alcohol wines.
  Called 'Ten %' because they
  naturally have an alcohol
  level of less than ten...

• Fancy Pots
  17

  If you want to impress your friends this autumn then
  treat them to something special with our new Different
  by design cookware.
  Perfect for cooking a warming stew as the nights get colder,
  our cast iron casserole dishes look...

• Try something new today
  18

  freefrom
  Christmas treats The festive season came early for
  colleagues at Willesden Green when we
  asked them to try some goodies from
  our freefrom range. Christmas and food
  go hand in hand. With
  so many amazing
  | things to...

• Win tickets to the BBC Good Food Show!
  18

  food is your thing, then
  we've got a real treat
  for you, with the
  chance to win tickets
  to one of the BBC
  Good Food Shows. This autumn we are sponsoring
  some of the demonstrations at:
  The BBC Good Food Show
  Scotland,...

• Your Shout: My student basket
  19

  Now autumn is here, students across the country are going
  back to college. It's time for them to stock up on the
  essentials and ensure there's something in the cupboard for
  when hunger strikes. Our basics range is great value...

• Sourcing with integrity
  20

  jrcinftwith integrity ideally important to us.
  We want to give our customers fresh, tasty and
  healthy products while supporting UK farmers,
  smaller suppliers and Fairtrade. fenerations of breat
  British products We've always...

• A taste of the past
  22

  We're really proud of our Try tips and love giving
  customers lots of exciting ideas. But suggesting
  recipes is nothing new to us.
  We got two colleagues from Eltham, Irene Dudman and Jackie
  Woods, to dive back into the 1970s...

• Local news round up: London
  23

  Walking around the store
  getting the ingredients,
  Jackie and Irene were
  surprised about the different
  things needed for the recipe.
  "Salad cream!" Jackie
  exclaimed, "That's so sweet,
  I would never put salad
  cream in...

• Local news round up: East
  24

  O EAST
  * RETT01
  Colleagues on the meat and
  fish counters and fresh food
  aisle were finalists at the
  recent Super Meat and Fish
  awards held at the Hilton
  Hotel, Park Lane. The awards
  celebrated the quality of
  products we...

• Local news round up: South
  24

  SOUTH
  T PARK FARM
  Christine Dugqan and
  Brenda Lee were presented
  with awards for 25 years'
  service by Justin at the
  Store Support Centre. Both
  ladies were accompanied by
  their husbands and had a
  lovely day.
  Customers at...

• Local news round up: North
  25

  NORTH
  Colleagues opened their
  doors at midnight to help
  customers be among the
  first to get their hands on
  the new Harry Potter book
  With the help of some
  colleagues dressed as
  Harry, Cheadle sold over
  200 copies -...

• Local news round up: West
  25

  M
  WEST
  Special thanks go to Mick
  Webb and colleagues from
  Acocks Green, for all their
  support for the West
  Midlands Police
  Neighbourhood Team. The
  team were working with local
  school children, telling them
  about the...

• Justin talks: You help make us better all round
  26

  I think you'll all agree, it's been a challenging summer.
  There's been the 'price wars', the miserable summer
  weather and, of course, the floods. All of this makes things tough
  at times but I am proud that
  we have all been...

• Coffee Break Solutions
  27

  FLAT
  FLIT
  SLIT
  SUIT
  QUIT
  QUIZ

• Competition winners
  27

  Competition winners
  Hi-Maize
  Jacki Leeshue, Gloucester
  Harry Potter
  Lorna Appiah, Newcastle
  Discovery
  Barrie Tring, Haywards Heath
  Susan Whiting, Oxney Road
  Linda Webb, New Romford,
  Maureen Smallpiece, Apsley
  Mills,...

• Your letters
  27

  Clare Brown was one of the winners of
  the kids cooking competition we ran
  during the July Make the difference
  day. Her children were among the
  winners who were invited to the Store
  Support Centre to take part in a
  special...

• Coffee Break
  28

  Have you heard any amusing comments
  in the car park or in produce? We'd like
  to hear them - and the best will be
  published in the Journal.
  Text: JOURNAL followed by your name,
  location and what you heard to 60066
  or email:...

• WIN £300 WORTH OF HOLIDAY VOUCHERS
  28

  To celebrate a great season of international and
  domestic rugby, Guinness is offering you the chance
  to win £300 worth of Thomson holiday vouchers.
  The top five runners-up get a limited edition
  Guinness Premiership Rugby...