'Sainsbury's Journal', November/December 2007

Table of content

• Contents Page
  02

  P4 OUR NEWS
  Find out what's going on in the business.
  P7 RETAIL WATCH
  Why Jamie makes our Christmas
  advertising better than the rest.
  P8 DID YOU KNOW?
  Join Franki Pepperrell on her exciting
  journey to the Managers'...

• GUEST EDITOR MARTIN CHRISTMAS
  03

  MARTIN CHRISTMAS
  Stock Control and
  Warehouse Manager, Thorley ^ " ^ a s u r n a m e ^e mine there was always a good chance
  that I'd be asked to guest edit this Christmas themed edition
  of the Journal, but I'm very glad I...

• A great place to work
  04

  Once again we're
  winning awards
  for our training
  schemes and
  being a welcoming
  workplace.
  Imelda Walsh, HR Director,
  has some great news: "We
  have gained a position in
  The Times Top 50 Places
  Where Women Want to...

• Best in several classes
  04

  Four wins in three separate categories at the
  2007 National Customer Service Awards
  shows we really qive great service!
  London's Grosvenor House Hotel rolled out the red carpet for
  awards night, welcoming more than 1,600...

• Top for green retailer
  04

  We've gone to the top of the
  class - that's the verdict of
  the National Consumer
  Council in its latest report on
  the green credentials of the
  UK's major supermarket
  chains.
  The consumer watchdog
  graded us on...

• We won again
  04

  For the second year running
  we've been named
  Supermarket of the Year at
  the prestigious Retail Industry Awards. We also took home
  Seafood Retailer of the Year
  and Multiple Fresh Produce
  Retailer of the Year.
  These awards...

• £18m for Active Kids
  05

  This year we donated a
  massive £18 million worth of
  sports and cooking
  equipment through Active
  Kids to help children get
  active and healthy.
  Since we launched the
  scheme in 2005, we've
  donated over £52 million
  worth of...

• Scouting for shoppers
  05

  Always eager to do our bit,
  we teamed up with the Scout
  Association during Scout
  Community Week to give
  shoppers some extra helping
  hands with their groceries. 400 stores played hosts to
  teams of Scouts who helped
  with bag...

• Smells like team spirit
  05

  The Sainsbury's Social
  Association five-a-side
  football competition
  reached its exciting climax
  at Powerleague, Sheffield
  on Sunday 8th October.
  Over 36 teams of SSA
  members battled it out
  during the annual heats -
  each...

• Bag clever
  06

  Our re-launched SO organic vegetable delivery
  service has now become even greener, thanks
  to trials in England of a new, reusable bag
  design that does away with the less durable
  cardboard box. The bag is fully recyclable
  and...

• Briony cleans up
  06

  Briony McCreanor, a store
  trainer on secondment from
  Kempshot to the Southern
  Zone office, has achieved the
  highest result in the
  Intermediate Certificate in
  Food Safety - out of 2006's
  1,091 entries!
  The qualification,...

• Hats off to colleagues
  06

  Well done to everyone who
  got involved with the innocent
  and Sainsbury's Big Knit
  campaign this year.
  Colleagues' hats totalled
  18,000 this year, raising a
  massive £9,000 for Age
  Concern. Anthony Fletcher
  from innocent...

• More Fairtrade tea Vicar?
  06

  Plans to convert
  our entire ownbrand
  tea range
  to Fairtrade have
  been a year in the
  brewing, so what
  else is in the pot?
  In a move which is sure to
  be copied by our
  competitors, we're
  converting our entire range
  of...

• Plastic fantastic
  06

  Last minute shoppers can
  smile - we're launching a
  new credit card in time for
  Christmas.
  Every time customers use
  their new card in our stores
  they'll receive four Nectar
  points for every £1 they
  spend when used...

• Within a cat's whisker
  06

  The Fairtrade announcement follows a recent trip by 14 Local
  Heroes to meet Fairtrade producers in Kenya and Tanzania. Trevor
  Lynn, Produce and Floral Manager at Queens Road, Norwich might
  have needed some tea and sympathy, if...

• Celebrities, Christmas and the Competition
  07

  As another festive season approaches, other retailers are using celebrities
  to entice customers through their doors. We're no exception, but with Jamie
  on board we believe our message has the most value! Our Christmas TV ads...

• Did you know: In the Spotlight - Judith Batchelar, Director of Sainsbury's Brand
  08

  JUDITH ENJOYS THE VIEW FROM
  SYDNEY HARBOUR BRIDGE WITH
  DAUGHTERS LIZZIE (LEFT )AND
  ROZZIE (RIGHT) Where were you born?
  Bournemouth.
  If you could invent anything,
  what would it be?
  Calorie free chocolate.
  Who was your first...

• Did you know: What's up Doc?
  08

  As a drama student Franki Pepperrell is no stranger to
  performing, so when the Groceries Online CTS at
  Merton was invited to present the Managers'
  Conference at the Birmingham NEC in September, she
  soon discovered that...

• Job swap: Retail Support Manager to Online Customer and Trading Support
  09

  Mark's Day
  My expectations
  I felt I had a good idea of what Nicky's
  role was as I had online shopping in
  the last store I managed more than
  two and a half years ago. Before today
  though, I hadn't really seen how far
  things...

• Make the difference
  10

  What a
  difference
  a day
  makes It was back in April this year that we first caught
  everyone's attention with the launch of our 'Make
  the difference' days. No other retailer had done
  anything like this before, so it was a bold...

• Tell Justin
  11

  The good ideas
  keep coming Take a look at some of
  the latest Tell Justin
  suggestions. IDEA: We have a lot of new and
  exotic fruit and vegetables on the
  produce department and colleagues
  are frequently asked questions like...

• It's good to talk
  12

  Colleague Councils provide a valuable forum for colleagues at every level of the
  business to discuss the issues that affect them. But while some Councils do a
  great job of representing and debating local issues, others are...

• Festive party food
  14

  Four colleagues from Nantwich were given an early taste of Christmas when we invited them to test
  a couple of samples from the new Christmas party range. If fish is your fancy or chicken your choice,
  our colleagues' comments...

• Bringing Christmas to life
  15

  This Christmas we want
  to wow customers with
  our great quality and
  great value products.
  But it's not just our
  food that's great, we
  have fantastic gifts for
  all the family too. c hristmas is just around the
  corner and...

• Colleagues' Christmas treat
  16

  Earlier this year we asked managers to nominate colleagues who they believed
  deserved a special Christmas treat because of the personal difficulties they
  have faced. We received many touching colleague stories and it was...

• A trio of treats
  18

  If you can't be indulgent
  at Christmas, when can
  you be? Try these while
  the health kick's on hold...
  Red wine, mulling
  spices and two wine
  glass gift set £15
  Mulled wine is the classic winter
  warmer and just the thing to...

• Pass the Duchy...
  18

  The festive season
  would not be complete
  without us offering our
  customers a range of
  exclusive gourmet gifts.
  This year, the Duchy Originals
  Christmas Collection is overflowing
  with organic tasty treats.
  The Tea Time Gift...

• Win a fruity hamper
  18

  You could win this
  from Miiller to celebrate the launch
  of their new MCiller One a Day
  yogurts and drinks.
  MQIIer One a Day yogurt is available
  " ree mouth watering flavours,
  i one contains a fruit coulis or
  e underlayer...

• Your shout: A right royal New Year feast
  19

  In keeping with this issue's festive theme, we asked
  Linda Andrews, PR Ambassador, at Pound Lane,
  Norwich, to create a fantasy New Year's Eve dinner
  menu, complete with very special guests. It would be wonderful if my...

• Giving something back
  20

  Christmas is for everyone
  We can all make a difference at Christmas by doing little things. By choosing charity
  Christmas cards or buying Fairtrade presents you're giving something back to people
  less fortunate and helping...

• Christmas across the board
  22

  This year, our Board members are sponsoring some great Christmas
  categories. Here's a selection sure to sell by the sleigh-load. Champneys gift sets,
  from £8 - £20
  Sponsor: Justin King, Chief
  Executive
  Treat yourself with...

• Local news round up: London
  23

  NEW BARNET
  LONDON
  Colleagues all over London really got
  involved in our sixth 'Make the difference'
  day and delivered Active kids get cooking
  kits to local schools. The kits were full of
  cooking utensils and ingredients...

• Local news round up: East
  24

  EAST
  STEVEN,
  Colleagues welcomed the
  Seventh King's Lynn Scout
  group in store to bag pack.
  Through their efforts the
  Scouts raised an impressive
  £668 in Scouts Week.
  Colleagues at Beeston put
  our novelty party range...

• Local news round up: South
  24

  SOUTH
  Congratulations to Freda Cox
  who single handedly knitted
  304 hats for innocent's Big
  Knit - there would have been
  305 but her dog ate one!
  ST PARK F
  -KESTONE
  Colleagues had lots of fun
  when they dressed up in...

• Local news round up: North
  25

  NORTH
  RED BANK ROAD, BLACKPOOL
  Colleagues really got their
  knitting needles working for
  the Big Knit, knitting a
  whopping 1,700 woolly hats
  for innocent smoothie
  bottles.
  Colleagues at Sprucefield
  raised lots of money...

• Local news round up: West
  25

  WEST
  DERMINST BRIDGNORTH
  Colleagues had a fantastic
  day when they were visited
  by players from their local
  Worcester Warriors team who
  brought along the Guinness
  Premiership Trophy. Over one
  hundred local children came
  in...

• Justin talks: What a great year we've had!
  26

  It has b.
  for us,
  been another fantastic year
  so thank you for all your
  hard work and support in 'Making
  Sainsbury's Great Again'. We have
  consistently delivered strong sales
  growth every guarter this year and
  we should be...

• Coffee Break Solutions
  27

  3
  o
  3...

• Competition winners
  27

  Cafedirect
  Andrew Davis, Eastbourne
  Guinness
  Vera Potter, Stroud
  Guinness runners-up
  Michael Cobbold, Bury St Edmunds
  Jennifer Devonshire, Fairfield Park
  Janet Taylor, South Woodford
  Jackie Busby, Southgate
  Rita Morrison,...

• What do you want for Christmas?
  27

  Christmas is just
  round the corner
  and Santa Claus is
  checking his list of
  who's been naughty
  and nice.
  Here's what our
  colleagues at Oxford
  are hoping for.

• Coffee Break
  28

  Jouroku 7
  Fill in all t
  squares in the gfid
  so that every row,
  column and each
  of the nine 3 x 3
  squares contain all
  the digits from one
  to nine.
  Solutions on page...

• Win 1 of 2 Sony Ericsson mobile phones with 3
  28

  WIN 1 of 2 Sony Ericsson mobile phones with
  Did you know that the mobile phone
  prepay top-up market is worth £4
  billion a year and has around 35
  million customers?
  Did you know that our E Top-up
  business is only four per...

• Win a trip to Coronation Street
  28

  Jouroku 7
  Fill in all t
  squares in the gfid
  so that every row,
  column and each
  of the nine 3 x 3
  squares contain all
  the digits from one
  to nine.
  Solutions on page...

• Sainsbury's people: Promotions & Appointments
  29

  Madeleine Abbott, Product
  Technologist, Store Support Centre.
  Colin Adesokan, Regional
  Operations Manager, Stanway.
  Marilyn Alexander, Consumer PR
  Executive, Store Support Centre.
  Neil Allen, Service Manager,
  Kingston....

• Sainsbury's people: Long service 25 years
  30

  Valerie Adams, Oxford. Terence
  Alder, Dulwich. Mark Anderson,
  Hedge End. Janis Aplin,
  Chippenham. Christine Arnold, Nine
  Elms. Janet Ascott, Bath. David
  Ball, Colchester Avenue. Belinda
  Ballingall, Lords Hill....

• Sainsbury's people: Long service 40 years
  30

  Stephen Allen, Hoylake. Margaret
  Barnett, Rugby. Pamela Cassidy,
  Leatherhead. Maureen Dominey,
  Castle Point. John Gregory, Bath.
  Anthony Heath, Reading. Patricia
  Hickey, Islington. Paul Henley,
  Pulborough. Martin...

• Sainsbury's people: Retirements
  30

  Carmel Abraham, Chester (22 yrs).
  Valerie Acott, Canterbury (14 yrs).
  Sandra Adams, Barnstaple (11 yrs).
  Michael Adams, Water Lane (12 yrs).
  Doreen Aldworth, Shirley
  Southampton (23 yrs). Pamela Allen,
  Bury St Edmunds (20...

• Sainsbury's people: 25 CClub Dinners 2007
  32

  Monday 3rd September and Tuesday 16th October 2007 witnessed more
  than 1,820 of the 3,699 long serving colleagues attend the 25 Club
  Annual Dinners.
  These popular evenings were held, once again, at the Royal Lancaster
  Hotel,...

• Sainsbury's people: Obituaries
  32

  Javed Agha, 52, Whitworth St
  Local, died 28 Aug (1 Yr). Stephen
  Arkley, 47, Christchurch, died 25
  Jun (13 yrs). Robert Baranowski, 28, Coldhams Lane, died 2 Sep (5
  mths). Margaret Baughan, 58,
  Apsley Mills, died 2 Jul (1...