'Journal', February 2018Feb 2018
Articles include: Trend-setters: Habitat (p.3) LGBT History Month celebrations (p.3) Godiva treats and delicious eats for Easter (p.4) Get moving for Sport Relief (p.6-7) Destination Sainsbury's:...
'Journal',' December 2015Dec 2015
December 2015 issue of Sainsbury's staff journal. Articles include: Christmas hat bands, new ready meal products, winning town in 'Waste less, save more' initiative p4 Christmas customer service...
Photograph of staff member helping customer to pack bags[1999-2005]
The JS checkout evaluation and development researchMar 1997
Report on finding of market research into customers shopping experience.
Memoranda to store management1997-1998
Memoranda from head office departments to store managers and other store management covering promotions, product display and procedures. Includes memoranda from: Reward Card Project Office regarding...
Material relating to customer service training1996-2000
Includes: TalkBack material including results from 1995 questionnaire; 2 copies of 'Our Quality - Our Passion for Food' a booklet put together for managers to read and then relay the relevant...
Material relating to Innovations '96 exhibition5-7 Jun 1996
Programme for "Innovations '96" exhibition held at Rennie House Conference Centre. Themes involved include consumer relationship marketing, powershopping, loss prevention, the demand driven supply...
'Customer First' press packJun 1995
Press pack containing information about 'Customer First' Sainsbury's new commitment to customer service. Includes press release with customer service pledges, transcript of Mr David Sainsbury's...
Memorandum regarding customer services - freephone1994
Memorandum from D. R. Fuller, Head of Customer Services to Mr W. T. Hales, Director of Branch Operations. Regarding customer services - freephone with background, operation and proposal details.
Articles about Sainsbury'sFeb-May 1993
1. Photocopied article about Sainsbury's, its announcement of its profits and its relationship with its suppliers, 18 May 1993, 2. Reader's Digest magazine including article about being a 'savvier...
Product availability leafletc. 1990s
Notification of the introduction of a system of identifying the top 500 selling lines (by sales volume) by adding a white explanation mark on a blue background to the usual price labels. The leaflet...