Store Highlight: Croydon
First suburban branch
The company founder John James Sainsbury opened his first shop outside London at 6 (later 11) London Road, Croydon in 1882. The shop was converted into a ‘model branch’ with every modern convenience including good lighting, marble counters and colourful wall and floor tiles, which as well as being decorative were extremely hygienic. An 1894 advertisement for the shop describes the tremendous array of goods on offer: among the cheeses available were Stiltons (‘rich, ripe and blue’), Gorgonzolas ‘of the finest quality’, ‘gold medal’ Gruyere, ‘specially imported’ Canadian Cheddar and American Cheshire (‘pale and coloured’), Camembert, Neufchatel, Roquefort and ‘Port de Salut’. Sainsbury’s claimed to be ‘the only house in Surrey’ to stock so many cream cheeses, including Bondons, York Creams and Alpine Creams.
The first shop proved so popular that just two years later John James Sainsbury opened a pork butcher’s shop at 36 London Road, and in 1886 a specialist poultry and game shop at number 17.
First self-service food store in the UK
68 years later, in 1950, the original Croydon branch was completely refurbished in an experiment to provide the first purpose-designed self-service food store in the UK.
The branch at 9/11 London Road remained open throughout the alterations; several new features were introduced which would become standard in all new stores: fluorescent lighting, Perspex counters and display equipment and most importantly the introduction of refrigerated cabinets – these allowed perishable foods that had previously been kept on open counters to be kept chilled under a simple curved Perspex canopy. There were also ‘prams’, a primitive kind of shopping trolley consisting of a metal frame on wheels, on which two wire baskets could be placed.
Britain’s first decimal shop
The London Road branch was also used as a training shop for the conversion to decimalisation: from 10th February 1970 the store traded in decimal currency using plastic coins, and over 1500 key staff were trained to use the new money in preparation for ‘D-Day’, 15th February 1971, so that they could later instruct staff at their own branch.
Over 30,000 customers visited the new decimal shop during its 10 months of trading and on the last day a special demonstration was held for local pensioners and girls from Croydon High School. Each pensioner was given a pound to spend in the store and was allocated a schoolgirl to help with their shopping. Conversion tables were displayed prominently to reassure customers that Sainsbury’s prices had not risen as a result of decimalisation.
Related content
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Includes staff behind counter, and notices promoting gongozolas as Christmas gifts and guinea/half guinea hampers. A poster on the wall reveals the half-guinea hampers contained "1 fine turkey", small gammon bacon, 14 sausages, a Melton pie and fresh butter. Other posters include "Hams!!! Choice Canadian 8½d per lb" and "Prime Ox-Tongues". The photograph is included in 'The Best Butter in the World' by B. Williams (page 29).
Image of Christmas display at 9/11 London Road, Croydon branch
SA/BRA/7/C/41/1/3
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Features delivery vehicles (tricycles, horses and carts) with staff. Next door to Sainsbury's a branch of "Marks & Spencer Ltd Original Penny Bazaar" can be seen in the photograph. There is also a branch of Freeman, Hardy and Willis, the Fox and Hounds pub, Rickett, Smith & Co (coal and coke merchants) and part of a carpet and linoleum shop in the picture.
Image of Croydon [9-11 London Road] branch exterior with delivery vehicles outside
SA/BRA/7/C/41/1/1
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Photograph features entrance to store with baskets, the self-service gondolas (shelves), and on the left counters for meat and other rationed goods. This photograph appears in 'Best Butter in the World', page 127.
Image of 9/11 London Road, Croydon branch interior: view from entrance
SA/BRA/7/C/41/1/12
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Includes black and white prints of the interior of Croydon branch (9 - 11 London Road) after conversion to self-service in 1950. Also includes images of customers and staff. The album has a printed label "J. Sainsbury's First Self-Service Store. Opened Monday, 26th June 1960 at 9/11 London Road, Croydon". 9 - 11 London Road was J. Sainsbury's first self-service store, it opened with the new format on 26 June 1950. The albums include the following photographs (some are not present in all albums, and the order in which they appear differs between the albums): General view from store entrance, looking right General view from store entrance, looking ahead Employee serving customer at checkout Manager welcomes first customer Two customers shopping Aisle with jams, marmalades, spreads A food preparation room General view including canned fruit, fruit juices and strained foods View from checkouts towards back of the shop Meat preparation room with male staff (bacon cutting?) Two female employees in a food preparation room, wrapping Peek Frean custard cream biscuits (1 of 2 images) Two female employees in a food preparation room, wrapping Peek Frean custard cream biscuits (2 of 2 images) Aisle including flour, cake mixtures, baking powder, breakfast cereals, jellies, custard powder Aisle including condiments, pulses, pudding ingredients, dried fruit, spices Food preparation/wrapping room with three female and two male staff Man working on conveyor belt with tins and packets of food Customers in aisle with condiments, pulses, etc Customers in pickles, sauces, vinegar, salad cream aisle
Photo album of 9/11 London Road, Croydon branch
SA/BRA/7/C/41/1/21
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A variety of items can be seen on sale such as: Hugo's Seville Orange Marmalade; Selsa Finest Self-Raising Flour and National Flour (Selsa was Sainsbury's own brand); Scott's Oats and Quick Quaker Oats; Bird's Custard powder; Quaker Puffed Wheat; Kellogg's Corn Flakes and other breakfast cereals. An egg display can also be seen with a notice indicating an allocation number, showing that rationing was still in force. A cheese display can also be seen. The photograph has a reference 21340 written on the back. The photograph appears in JS Journal September 1950 (page 9).
Image of 9/11 London Road, Croydon branch interior: groceries display
SA/BRA/7/C/41/1/18
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Poster relating to the opening of Sainsbury's first self service store at Croydon. Includes text "It's come to Croydon! 'Q-Less Shopping' Quicker, Easier-at Sainsbury's New Self-Service Store"
"Q-Less Shopping" poster for [9-11 London Road], Croydon store
SA/BR/22/C/54/1
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Includes conversion tables showing prices in the old pre-decimal currency and the new decimal currency. Larger print of image included in contact sheet SA/BRA/7/C/41/10/9.
Image of branch interior with customers and decimal conversion tables
SA/BRA/7/C/41/10/10
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